Same as everyone else - no communication. Asked to return item multiple times but no response. Item was bought as Xmas present and didn’t come to after new year.
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See what reviewers are saying
I'd originally given Dolphome 1 star as I had zero comms from them and assumed it was a scam. However, I then received an email with tracking details, I tried to contact them but there was no response... See more
Useless! I’ve ordered and received my order and it clearly states that I can return my items, so I’ve contacted them multiple times and have had no response! I won’t be ordering from you again and I... See more
Only giving one star because it won’t let me give lower. Wish I’d read the reviews before ordering. Ordered a Christmas present on 6th December which has never materialised and sent several emails but... See more
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sent money for nylon shoulder bag on…
sent money for nylon shoulder bag on 9/5/23 sent 2+emails no reply to either payed by paypal
No delivery and no communication. AVOID
Placed order on 30th April. Have followed this up with 2 emails. No response and still no goods. Doesn't come across as a genuine company. AVOID!!!
Do not order from this company
Do not order from this company, no address for returns, ignoring their own contact form...do not order...the shoes were made out of wood. Scammers
dolphome
avoid at all costs,no customer care,4 emails,as a new customer,asking how to return items,been completely ignored,
I generally can't fault this boutique
I generally can't fault this boutique! I'm personally old school and I like to go to retail stores to try on clothes, but this virtual clothing store is really something else. The quality, shipping, and service are beyond amazing. I just turned years old and I was wearing the red dress I bought here. I had so many compliments!
Fake advertising
I bought 2 dresses the material is like polystyrene cheap nothing like shown on website I want my money back!!
Money was taken staight away waited…
Money was taken staight away waited 3wks for delivery of a dress that is nothing like the photo cheap material very dissapointed after reading reviews wont bother trying to return the dress for refund gone in dustbin
I ordered a dress 4 weeks ago from this…
I ordered a dress 4 weeks ago from this company.The money was taken out of my account on day of ordering. Still waiting for dress……..will it ever appear? Have e.mailed to no avail. 4 weeks and counting……Dress or refund please!!!
I want my money back! Ordered an “engraving pen” from this…
Ordered an “engraving pen” from this company. Total waste of money. Not as shown in the advertising video. Does not even cut paper without tearing it. It is impossible to manoeuvre and feels uncomfortable in the hand. Would like to give 0 stars but it won’t let me.
no headphones
I ordered headphones a few days ago, money paid and no response when they will be shipped and delivered??????Why is it taking so long???
Very slow at sending purchase
Very slow at sending purchase. Despatch showed Evri delivery. Link took you to Whistl. Well over a week before any movement. When it arrived, a pair of shoes, they didn't fit - too small - have written twice asking for a return address as there is nothing on the parcel/web site. I'm still waiting.
No reply
I have emailed the company twice regarding an order not received. Provided payment and despatch information I received. No reply but payment taken 😬
missing order not answering emails
Order shows as dispatched with fake tracking info not answering emails stay away from this company.
I ordered an item early December
I ordered an item early December, never received it and after numerous emails they have never once responded. They must be a scam.
I have reported this company as scam on…
I have reported this company as scam on Facebook. I was interested in purchasing something from their advertisement but I never order before reading the reviews on Trustpilot.
How does this company get a 2.3 rating…
How does this company get a 2.3 rating when all the reviews shown are 1 star?
0 stars
Only giving one star because it won’t let me give lower. Wish I’d read the reviews before ordering. Ordered a Christmas present on 6th December which has never materialised and sent several emails but received no response. Don’t order from here - you will lose your money
This website is a con
This website is a con. They do not respond to emails at all. No way of calling them. Do no use this!!!!They are Cons stealing your money! Be very careful. I’m reporting this now to the fraud squad.
ordered two items and I haven’t…DISATISFIED CUSTONER AND UNLESS I RECEVE MY SECOND ITEM I HAVE PAID FOR, I WILL BE LETTING AS MANY PEOPLE KNOW HOW BAD YOUR COMPANY IS. THATS A PROMISE.
I ordered two items and I haven’t received the more expensive item.
I have emailed several times, but not received any reply.
I WOULD ADVISE ANYONE NOT TO USE THIS SITE AS THE SERVICE IS DREADFUL. I WONT BE ORDERING AGAIN, UNLESS I RECIEVE SECOND ITEM.
Ordered two hats took about 12 days to…
Ordered two hats took about 12 days to come one was great the other they stuck in bag completely different now want £4.99 to return for a hat costing £9.99 can not get service on line not good service buyers beware
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