Dealt with Nichola throughout , exceptional experience, difficulties faced on my part but all handled with patience and professionalism. Cannot speak highly enough of Nichola and this company Love... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used Dragonfly for our own medical policy - but this year we added our staff onto it and Rachel was so helpful throughout the process, nothing was too much trouble, quickly responded and answe... See more
Due to vastly increased cost over the last few years we were reluctantly resigned to giving up on our business healthcare completely after 15 years of cover with the same provider. Mark at Dragonfly... See more
Nichola has provided excellent customer service yet again! From first contact her commitment to provide the best product and value for our needs shone through. For a personalised, competitive service... See more
Company details
Written by the company
We are a family-run business providing access to affordable personal healthcare insurance. We treat you how we would treat our own family members and you deal with us directly; no call centre team at Dragonfly Crowd.
Contact info
St George's Square, BL1 2HB, Bolton, United Kingdom
- 01204 866902
- info@dragonflycrowd.co.uk
- dragonflycrowd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Understands needs and offers competitive choices
Paul understood our needs and conducted research coming back with a few options and even tailor made the final option saving us over half the cost of our renewal! (£4K!). Great communication, returning my calls if he was not available, highly recommend.
Great company with friendly staff.
We had Paul from Dragonflycrowd look at our company health insurance. We found him extremely helpful with a friendly approachable attitude. He explained everything in detail and kept in touch throughout the process to keep us informed. Would highly recommend.
.Very satisfied with the service
A pleasant helpful experience.No pressure to renew. He looked for a better deal for our needs.
When he couldn’t find better coverage he negotiated a 10/% discount on our renewal quote.
Great service, great result!
I’ve been really impressed with the way that Mark has helped me with my private health care. He is friendly, knowledgeable and professional and managed to find me a policy that is much less expensive and actually offers better benefits than my old policy. Everything has been sorted efficiently and quickly with absolutely no hassle. My husband had exactly the same experience with Mark last year so we’re both very happy customers. I would definitely recommend Dragonfly Crowd to anyone looking for private health care.
I would like to express my gratitude…
I would like to express my gratitude for such professional and efficient service from Emily and the team. They were proactive in obtaining a selection of quotes at different prices and endeavouring to obtain the final best price possible. This is the second year I have used this company and would have no hesitation in recommending.
Got in touch with Clive at Dragonfly…
Got in touch with Clive at Dragonfly Crowd to arrange my life insurance..... something I'd been putting off for a while. I'm so pleased that I did it in the end because it was quick, painless and much cheaper than anticipated. Glad to now have complete piece of mind knowing that my family will be taken care of, should the worst happen. Highly recommended to anyone looking for any kind of medical or health insurance cover.
Business healthcare plan made quick and easy
Elle made this process very easy. The renewal and comparison quotes were with us within a week so we were able to make a quick decision. She was available via email and on the phone at all stages.
Excellent Service and Communication
We have had private medical insurance through DragonFly Crowd for 12 months and just been through the renewal process with Liam.
All aspects of the communication and the process as a whole has been very easy and clear.
An excellent experience and customer service always received from DragonFly Crowd.
I had Dragonflycrowd look at my Health…
I had Dragonflycrowd look at my Health Insurance to see if I could get a better offer. They were brilliant in finding what was right for me and my wife. Very helpful and understanding of my needs through out the process. I will use them again to keep a check on making sure I am getting the best deal for me.
Outstanding service, cover and value....
I have recently used Dragonfly Crowd and specifically, Paul Gornall, to organise my private family health insurance cover, having had previous positive experiences with them in my prior commercial capacity. Paul worked tirelessly to find me the best possible deal, proving a superior level of cover as well as a significant cost saving from my previous policy which I've had in place since 2007 - consequently, I'm extremely happy to recommend Paul and Dragonfly Crowd! Thanks for all your help, Paul.
Great service with clear prompt…
Great service with clear prompt communication throughout.
Very helpful!
Ellie at Dragonfly has been very helpful- comparing quotes and getting a better deal for us- thanks so much! Can't fault anything!
First class approach with limited…
First class approach with limited hassle and a perfect outcome
Competitive and efficient
DCL provided us with sufficient information required to make a selection on our policy renewal, all in good time to allow us to consider our options. All policy documents were received upon completion and at a competitive price.
Definately worth the call
I have always sorted my own Private Health Insurance myself, but was recommended Dragonfly Crowd Ltd and decided to see if thinks could be done better and more cost efficient. I am glad to say that I made a phone call and was blown away by the cost savings and increased level of cover I was offered. The staff at Dragonfly Crowd Ltd were extremely helpful and knowledgeable and made the process of changing health care provider easy and painless.
First time using this company
First time using this company. Very efficent and helpful. Manged to find us a cheaper insurance which is always a bonus.. Not to pushy like some other companies. Keep up the good work:)
Paul Gornall from Dragonfly Crown has…
Paul Gornall from Dragonfly Crown has been helping me with our companies private medical insurance. He has been extremely helpful, honest, professional and got back to me very quickly. He explained everything in detail that other companies I have dealt with did not explain in full. He is very knowledgeable and I would say hes an expert in the field. I would highly recommend Dragonfly Crowd, you will not want to go anywhere else.
Fantastic service made really simple.
Expert friendly advice
I just want to say a huge thanks for the advice you gave us over the life insurance cover that the business has. You took the time to understand the needs of our business, reviewed the cover we had and give us guidance that was easy to understand.
Not only did you improve the cover we had, you drastically reduced the monthly premiums that we pay. I couldn’t be happier and neither could the team.
I would not hesitate in recommending you to other business owners and friends.
Highly Recommend
Dragonfly have been incredibly helpful in both finding and negotiating health insurance for us. Nothing has been too much trouble and any queries or problems making a claim has been followed up promptly. Mark Chadwick is our contact and is always really responsive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








