Dragonfly Crowd Ltd  Reviews 

127
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dealt with Nichola throughout , exceptional experience, difficulties faced on my part but all handled with patience and professionalism. Cannot speak highly enough of Nichola and this company Love... See more

Rated 5 out of 5 stars

We have used Dragonfly for our own medical policy - but this year we added our staff onto it and Rachel was so helpful throughout the process, nothing was too much trouble, quickly responded and answe... See more

Rated 5 out of 5 stars

Due to vastly increased cost over the last few years we were reluctantly resigned to giving up on our business healthcare completely after 15 years of cover with the same provider. Mark at Dragonfly... See more

Rated 5 out of 5 stars

Nichola has provided excellent customer service yet again! From first contact her commitment to provide the best product and value for our needs shone through. For a personalised, competitive service... See more

Company details

  1. Health insurance agency
  2. Dental insurance agency
  3. Insurance broker
  4. Personal Insurance Company

Written by the company

We are a family-run business providing access to affordable personal healthcare insurance. We treat you how we would treat our own family members and you deal with us directly; no call centre team at Dragonfly Crowd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(127)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Was getting confused with health insurance. Contacted Simon Murphy who was recommended to me by a family member and he was so patient and talked me through the process . Nothing was too much trouble so please to say I have happily taken out insurance with Dragonfly . Highly recommend

15 March 2023
Unprompted review
Rated 5 out of 5 stars

So professional

Very helpful and professional explained everything in layman's terms, made the transition from one plan to the other seamless. Nothing was a problem. I am very confident that I will continue to use dragonfly, and to recommend them to my associates.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

New company to us but excellent…

New company to us but excellent service.
Mark presented the best advice, quotes and followed with superb service
Try and stay loyal to companies we deal with but had no hesitation in making this move.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Imagine having a medical issue that your GP says its dental problem, your dentist says its not a dental issue and it gets so painful you go to A & E and even they say its not something they will deal with so send you home before triage. Now imagine that going on for 2 years!
That is exactly what has happened to my partner. The last straw was being turned away from A & E.
I had recently taken out health insurance via Dragonfly Crowd who per chance had as part of their package an online GP. As we sat outside A & E wondering what we could do, we thought why not try this APP.
Wow! We could book an appointment within the hour to see a GP via video. (What makes it even better there was no doctors receptionist to argue with)
The appointment was conducted on time as booked and was as thorough as you would expect. Amazingly we now had a GP referral for A & E so they now HAD to see us.
Within 2 hrs of being originally evicted from A & E we had not only got a GP appointment bit got back to A & E and had been seen, had a diagnosis, and medication to start to deal with the problem.
I can’t thank Clive (Mr Dragonfly) enough for his advice on taking out health insurance. If you are thinking about this yourself stop thinking and give Dragonfly Crowd a call, worth every penny.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Clive at Dragonfly very professional

Spoke with Clive at Dragonfly and he was very friendly, professional and helpful. He provided helpful advice from start to finish and he managed to get us the right private healthcare policy which suited our needs. Thank you for all your help. Highly recommended

7 October 2022
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending!

Having used Simon at Dragonfly Crowd to navigate the pitfalls of corporate membership for business use, I could not have been more confident trusting him to hand-hold me through my own personal policy. Independent, impartial advice cutting through the sometimes tricky to understand 'jargon' and ensuring I received the best offering most suitable to my personal requirements. No hesitation in recommending!

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Dragonfly Crowd Ltd…….

I have known Simon for a few years and have recently moved to Dragonfly Crowd Ltd from a direct company. I like having a direct contact and Simon is always willing to help, he’s reliable and honest.
I can’t recommend him and the company enough, and as a bonus managed to bring down my premium in challenging times. Thank you!

29 September 2022
Unprompted review
Rated 5 out of 5 stars

I arranged my children’s medical…

I arranged my children’s medical insurance via Simon and it was so easy, clear and evident Simon knows this business. He was able to advise according to my geographic location and recommend care provision with level of cover I required as well as being mindful of budget. Would definitely use again.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Professional Service

Simon, and Dragonfly, continue to provide our business with a fantastic professional service. From renewal, to making changes during the policy term, Simon has been responsive and available to provide us with excellent advice and support. I would have no hesitation in recommending the services of Dragonfly.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Professional Service

Simon Murphy has always provided us with an excellent service and this renewal was no different. He always provides a personal yet professional service. We would highly recommend Simon and Dragonfly Crowd.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service for health insurance

Simon at Dragonfly arranged my health insurance. The whole process was a breeze, clear, concise and Simon advised in a friendly yet professional manner. He talked me through the policy and ensured that I received the best price and cover for my needs. I thoroughly recommend.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Top Class Health Insurance

Simon has sorted out our health insurance for several years and now he has moved to Dragonfly Crowd is continuing to provide a great service, reviewing the whole of the market and advising on the best supplier. I am also loving the new eco-friendly stationary!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

10/10

Clive & his team have provided an excellent level of service from start to finish, they have provided us with multiple options and helped us to understand each one. Thanks to them we have been able to implement some brilliant packages that will benefit our team brilliantly.

I can't recommend Dragonflycrowd enough and will definitely be referring as many people as I can.

Thank you!

9 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look