Dragonfly Crowd Ltd  Reviews 

127
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dealt with Nichola throughout , exceptional experience, difficulties faced on my part but all handled with patience and professionalism. Cannot speak highly enough of Nichola and this company Love... See more

Rated 5 out of 5 stars

We have used Dragonfly for our own medical policy - but this year we added our staff onto it and Rachel was so helpful throughout the process, nothing was too much trouble, quickly responded and answe... See more

Rated 5 out of 5 stars

Due to vastly increased cost over the last few years we were reluctantly resigned to giving up on our business healthcare completely after 15 years of cover with the same provider. Mark at Dragonfly... See more

Rated 5 out of 5 stars

Nichola has provided excellent customer service yet again! From first contact her commitment to provide the best product and value for our needs shone through. For a personalised, competitive service... See more

Company details

  1. Health insurance agency
  2. Dental insurance agency
  3. Insurance broker
  4. Personal Insurance Company

Written by the company

We are a family-run business providing access to affordable personal healthcare insurance. We treat you how we would treat our own family members and you deal with us directly; no call centre team at Dragonfly Crowd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent & First Class

An excellent first class service from Simon at Dragonfly. Dealt with the inflated premium for me to a manageable price with no reduction in services from the health provider. Took away all of that jargon I would've had to deal with and made it understandable.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The service from Clive is excellent. Assist us from the start. The information given to us was precise and easy for us to understand. Found us a better deal and more than what we previously have.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Over and above service

Simon took the time to really understand the requirements of our business and the individual users. He went over and above to ensure we fully understood our options and that the transition was as smooth as possible. Professional at every stage.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Simon provides comprehensive information allowing Businesses to make informed decisions on healthcare solutions. Simon goes above and beyond providing excellent customer service, I would highly recommend!

24 May 2022
Unprompted review
Rated 5 out of 5 stars

First class service

Clive Gorman at Dragonfly has removed my annual renewal dread! Doing all the hard work and finding the best policy and deal for my team and business. Excellent communication & regular updates. Thank you.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Simon Murphy, Professional, Brilliant, No Fuss.

Simon has always provided me with First Rate Professional service. If any issue arises, I can rely on Simon to resolve it with no fuss. Polite and engaging with a vast knowledge base to provide excellent service at all times. I cannot recommend Simon highly enough. Simply put, brilliant with no fuss!

13 May 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Dragonfly

I highly recommend Dragonfly.
Simon was fantastic from start to finish, assisting my family and I in not so straight forward circumstances. The service was personal yet professional, and I will have no hesitation recommending their services.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism!!

I have known Simon for 5 years and always admired his professional attitude and his ability to listen to my what my company needs in health care.
He not only does our health \care but also travel insurance.
I can't recommend his company highly enough a first class service.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

A fantastic personal service from…Simon at Dragonfly

A fantastic personal serivcce from Simon Murphy, Dragonfly. Simon listens to what we require from Healthcare for our workforce and delivers that service, ensuring that we get the best and most suitable policy for our business. We had a smooth transition this year onto the new policy. No issue is a concern, Simon is very responsive and nothings a bother. Thank you.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful

A huge thank you to Paul. He helped me save money on my private healthcare. He was very professional from the get go and kept me updated on the whole process. Thank you again Paul. I will contact you for my next renewal.

26 April 2022
Unprompted review
Rated 5 out of 5 stars

Paul at Dragonflycrowd has been nothing…

Paul at Dragonflycrowd has been nothing but helpful and efficient from start to finish. We were kept updated through all stages of our medical insurance quotes.
He found an excellent like for like policy at a third of the cost of what we were paying! Highly recommended.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Personal Service

Clive was extremely helpful sorting out the health cover for our business. He provided a first class personal service, I would wholeheartedly recommend Dragonfly Crowd.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, efficient and (importantly!) pro-active! Highly recommend Clive and his team

21 January 2022
Unprompted review
Rated 5 out of 5 stars

What can I say, just briliant service.

What can I say, from a cold call at the right time I was passed to Mark at Dragonfly who worked with me to find the best provider at the best price. And the whole service was faultless, working hard on my behalf to get the documents from my old provider to making sure I knew they would be there for me if there were any queries throughout the eyear. Excellent!!!

20 January 2022
Unprompted review

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