Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more
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Company details
- #88 of 287 best companies in Jewellery shop
Written by the company
Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.
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United Kingdom
- earsass.com
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Bought these earrings as a gift
Bought these earrings as a gift - prompt delivery and great packaging. My friend loved it.
Excellent customer service
I placed an order on Saturday 21 December for delivery before Christmas and, despite postage difficulties, it arrived in time.
This was entirely due to excellent customer service.
Such beautiful earrings
Such beautiful earrings. They seem very well made and they arrived quickly. I'm very happy with my purchase, and I understand why they are so popular!
Look good…
Easy to order and got good tracking information from the seller.
The earrings are really comfy to wear and look great
Lovely earrings
Lovely earrings, very unique. Website easy to use. Customer service great.Will definitely buy from them again.😃
Meaningful and Beautiful Gift
I bought the Issy Star earrings from Earsass as a gift for a friend who struggles with her mental health, and they couldn’t have been more perfect. The design is beautiful — delicate but eye-catching — and the meaning behind them makes them extra special.
It’s great to know that part of the proceeds goes to the Brave Mind charity, supporting mental health causes. The earrings arrived quickly, were well-packaged, and felt thoughtfully made. I’m really happy with my purchase and would definitely buy from Earsass again.
I just had to come back for more!
Not every addiction is unhealthy! I just had to come back and buy more of the chunky hoops. I wear them every day and love them! 💕 Thank you Ear Sass for glamming me daily!
Ear Sass star ear rings
I have bought from Ear Sass on more than one occasion as the Ear Rings that I bought were at a reasonable price and they arrived quickly. The first two people that I gifted them to were delighted with them and I have seen them wearing them often.
Love them
Love them! Waited a little because of US address, but absolutely worth the wait. Very well made.
Prompt service
Prompt service. Quality product. The earrings that I bought stay firmly fixed in my ears
Great quality earrings
Ordered these for a gift last year and ordered another pair for myself. Lovely design, perfect size, great quality and all for an amazing cause.
Love the star earrings and the very…
Love the star earrings and the very moving story behind them. Great website and customer service
I got my order very fast and I love my star earrings
I got my order very fast and I love that. This is the second time I ordered the star earrings. Unfortunately, I lost one of the first pair and then it was sold out. When I saw you had them available, I ordered the second pair and have been wearing it since. I love them for what they mean, honoring a great person.
Earings and necklace
Earings and necklace arrived and were very good quality. Happy to order other items for birthday and Christmas.
Much prettier than expected- very good…
Much prettier than expected- very good quality and quick shipping to US
The packaging was amazing
The packaging was amazing. Beautifully done. And I love my “tennis” bracelet. As soon as it’s back I. Stock I will be ordering my another one. I’m sure they look great in pairs. And perfect for secret Santa! Thanks Sophie. X
Fantastic communication from seller
Fantastic communication from seller. Beautiful earrings and the packaging was just divine x
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