Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company is amazing and the Izzy Star earrings are terrific quality and a really good charity supported by the company due to a personal tragedy. I just wish I had ordered the set of 3 pairs inste... See more
The earrings are lovely. The Company had difficulty supplying them quickly but that wasn't their fault as they were the result of a tv programme about the Princess of Wales wearing them and so many pe... See more
I bought the gold version and was not disappointed. Bit of a delay from order to delivery, but received an email to explain that due to demand there would be a delay. Every time I wear them I re... See more
Company details
- #88 of 287 best companies in Jewellery shop
Written by the company
Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.
Contact info
United Kingdom
- earsass.com
4.9
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Issy star earrings…
The Issy star earrings are much nicer than what I thought they would be. Really high quality. The delivery was speedy and flawless. Very happy with my purchase!
14 October 2024
Ear Sass pearl-like hoops and gold star hoops.
I have now purchased two pairs of earrings for my daughter. They were shipped to Canada promptly. The packaging protected them. They were packaged in a cute pink bag with pink filler in the box. It was great to see the look on my daughter's face, knowing that both pairs have been seen on Catherine, Princess of Wales.
25 September 2024
Good solid earrings
Good solid earrings. Am sure daughter will love them as gift at Christmas.
25 August 2024
I love my Izzy Star earrings
I love my Izzy Star earrings! My friend got them for me for my birthday last year because my daughter, Shayna, died from suicide & Izzy’s story was like hers. I wear them almost everyday & have started giving them as gifts to help the charity.
21 August 2024
Beautiful earrings
Beautiful earrings: also with meaning. I have 2 pairs, these were a gift for my niece, who also loves them.
18 August 2024
Nice earrings
Nice earrings. They were packaged well and came in a timely manner. I will definitely order again in the future.
24 July 2024
The packaging was beautiful and I LOVE…
The packaging was beautiful and I LOVE the earrings. They are more beautiful than they appear online. Thank you!
9 August 2024
Very nice and helpful contact
Very nice and helpful contact, the earrings are so beautiful!
9 August 2024
Love my earrings
Love my earrings and ordered a pair for my twin sister. It was very easy to place the order, the service was quick, it only took a few days for the earrings to arrive.
1 July 2024
Exquisite pearl, oyster earrings.
Beautiful earrings bought for my daughter who is graduating from University. Her birthstone is pearl too, so “the world is your oyster” earrings fitted the occasion beautifully.
21 July 2024
Such gorgeous earrings and amazing…
Such gorgeous earrings and amazing customer service. Thank you!
1 August 2024
Unprompted review
Excellent Earrings
Have ordered from Ear Sass a couple of times now and would do so again as I’m delighted with the earrings and with the excellent customer service offered to me by Ear Sass.
8 July 2024
I adore my second pair of earrings …
I adore my second pair of earrings from ear sass,and the compliments I get is amazing
4 July 2024
Excellent service and intl. delivery!
Order from U.S. Order instructions followed, fast service and amazingly speedy intl. delivery.
Love their earrings!!!
4 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.