Earthkind Reviews 

Love this brand and the pillow and duvet lived up to the high hopes we had. A GREAT British made product! Delivered next day which was a bonus as my husband had lost his pillow on a work trip and he is very particular about his pillow, he has loved the new one and the duvet is brilliant too.

Package arrived torn, courier apologised and said he had never seen anything so badly packed. Emailed company to make them aware and three emails later have heard nothing from them

The pillow is comfy and decent quality and delivery was fast. However, it is quite understuffed with about half of the stuffing I would have expected in a pillow which means I have to have another pillow beneath it to sleep with some kind of neck support which is much less comfortable. I like the fact it is a kinder alternative, however if I had known how understuffed it would be I’d have paid the double price from another provider.

If I ever receive my order I will let you know. Communication slow and painful.
It's now 5th of Feb still no duvet and still terrible communications. Find another courier company Yodel is ruining your reputation. Please can someone respond to my email I sent on the 29th of January!

The advertising is clear and the ordering process easy and quick to use. The delivery was very prompt and there wasn't too much packaging and it was all recyclable.

I ordered a duvet 8th Jan, it was dispatched quickly and I was pleased to see that it was put in a Yeovil van on 10th Jan. Sadly this is where it started going wrong. The package is still in the same van. I contacted Yodel on 12th and I was told it was being delivered that day, it did not arrive. I contacted Yodel 13th Jan and they said they would look into it. I had a reply same day saying they could not obtain conclusive details about where my parcel was and to contact the sender. I have contacted Earthkind 13th and have had not response. I no longer want the duvet I want a refund. I am guessing that their products are very popular and they are overwhelmed but there really should be better customer service and a means of prioritising problems - i put clearly in the subject title the issue I was having. Will I get my refund??????
If you want a Earthkind product I would suggest trying a stockist where they have the staff to deal with issues quickly.
UPDATE: I did get the refund and have bought the duvet from a stockist which arrived very quickly. ‘It is beautiful feels very luxurious.

Great service and good eco conscious product and packaging.

Fast delivery, great quality duvet. Sustainably produced avoiding polyester.
Duvet is light but warm and very comfortable.
This is the second Earthkind duvet I’ve bought. Very happy with purchases.

Fantastic concept and lovely product! Well made and definitely worth it.

It was easy to order and the duvet arrived in good time.

The delivery was on time and the pillows and duvets are so co,fortable

Ordered superking duvet 15 days ago.
Item still not received.
Contacted Earth kind twice but had nothing but an automated message saying they will respond in 5 days !

Lovely duvet, great price and delivered quickly. We really appreciate the sustainable ethos of the company too. Hoping to be back for a lower tog duvet for the spring.

Hotel quality feel and weight. Makes every night getting into bed a luxury experience

Great quality, excellent price

Easy to order on the website and quick delivery. It’s a really good product - much better than synthetic duvets.

Recycling resources.
And a lovely comfy duvet

I had two delivery slots that did not arrive but the third was OK.

The pillow I bought is unfortunately not nearly full enough and my head is on the bed when I use it.

Unfortunately Yodel messed up the delivery but the product itself ok