I rang Espar regarding my boat installation and requirements. They were extremely helpful and really went over the top to email me with everything that I needed to carry out a marine installation safe... See more
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The help from the technical department was extremely helpful. They were patient and went the extra mile to ensure the right product was chosen and sent. They also gave invaluable tips about how to... See more
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Although expensive, the genuine glow pin and screen have finished the service I did, and my reward is a perfectly running Airflow D2 heater for the first time in years. We can now use our camper anyw... See more
Company replied
Excellent service, didn't know about them until I needed to workout why my diesel heater wasn't working. I ordered the service pack easily establishing the correct one. This was delivered within a... See more
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Company details
- #10 of 61 best companies in Vehicle Parts Shop
Written by the company
Eberspacher Direct is a leading supplier of genuine Eberspacher products in the UK. By only supplying genuine and brand new Eberspacher systems and spare parts covered by Eberspacher UK’s warranty, you can count on the quality and performance that the Eberspacher brand is known for. With a direct link to Eberspacher, they are able to shorten the supply chain which means that saving can be passed on the customer. Their impressive UK warehouse stock levels offer the opportunity to effectively deliver what you want, when you want it. On site Eberspacher accredited engineers with over 30 years experience are available for heating installation, service and repair. Worldwide shipping available.
Contact info
Breakwater Road, PL9 7HJ, Plymouth, United Kingdom
- 01752 491900
- web@espar.co.uk
- eberspacherdirect.com
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Reply from Eberspacher Direct

Reply from Eberspacher Direct
Service kit for a 1992 D5
i bought a service kit for a 1992 D5. All the parts needed were included and it now works perfectly. All well packaged and delivered very quickly. Top marks all round.

Reply from Eberspacher Direct
Very smooth professional transaction
Very smooth professional transaction. Quick delivery andI was fully informed of what was going on.

Reply from Eberspacher Direct
Great genuine product
Although expensive, the genuine glow pin and screen have finished the service I did, and my reward is a perfectly running Airflow D2 heater for the first time in years. We can now use our camper anywhere in the winter without hook-up.
Thank you

Reply from Eberspacher Direct
Great customer service
Great customer service. I exchanged several emails with someone called Tim who provided very comprehensive and useful information in my search for replacement parts for my ageing Eberspacher heater. Very helpful.

Reply from Eberspacher Direct

Reply from Eberspacher Direct
Very helpful phone call pinpointed the…
Very helpful phone call pinpointed the problem my heater is now working

Reply from Eberspacher Direct
I thought I had been given a dud heater…
I thought I had been given a dud heater and but it turnout to be a cracked fuse.
So don,t assume a fuse is good by eyesight alone, test them.
The service and technical support was great and I would recommend them.
Thanks Guys.

Reply from Eberspacher Direct
A star service & team
A star service & team, dedicated to helping your needs with all your erbespacher products. Come highly recommended. Thanks Mark & Al

Reply from Eberspacher Direct
Helpful technical advice before…
Helpful technical advice before purchase. Easy-to -use website with rapid confirmation & prompt next-day delivery iincluded.

Reply from Eberspacher Direct

Reply from Eberspacher Direct

Reply from Eberspacher Direct

Reply from Eberspacher Direct
Met at the Southampton Boat Show
Met at the Southampton Boat Show. Extremely helpful and knowledgeable. Found using website a struggle. It didn't say the water and diesel pumps were included!

Reply from Eberspacher Direct
Super fast delivery
Order dispatched within 24 hrs. Confirmation emails of order and delivery details sent soon after ordering. All very efficient. In all, an excellent service.

Reply from Eberspacher Direct
excellent piece of equipment
excellent piece of equipment, swift and time slot delivered.

Reply from Eberspacher Direct
very quick service
very quick service , ordered parts on the Monday evening and they arrived on Wednesday. will use them again

Reply from Eberspacher Direct
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