Eco Bath London Reviews 147

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and design of the products, finding them to be exactly what they were looking for and exceeding expectations. Many people highlight the efficiency of the delivery service, noting that orders arrived quickly, well-packaged, and undamaged. The ease of ordering and the overall positive experience with the company are frequently mentioned, with many expressing their intent to reorder. However, some customers experienced minor issues, such as a defect in a product's stitching, which was promptly resolved by the company's responsive customer service. Additionally, a few people noted that refills for certain products were not available, which was a slight disappointment.

What people talk about most

Product

Consumers express satisfaction with the products, often highlighting their high quality and effective design.... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting super fast... See more

Order

People report positive experiences with their orders, often noting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a bamboo laundry basket. On receipt I discovered that the cotton liner had a defect in the stitching. I notified EcoBath who responded promptly and sent a replacement liner. The real test... See more

Rated 5 out of 5 stars

I absolutely love my new Eco Bath body brushes! The detachable handle is brilliant for reaching my back, and it’s just as comfortable to use as a hand brush. The bristles are nice and firm (exactly wh... See more

Rated 5 out of 5 stars

Ordered 4 diffusers of different scents, 3 for various rooms in my home and 1 as a gift for someone. They arrived quickly and the scents are good, much better than the chemical smell of others I've... See more

Rated 5 out of 5 stars

Thrilled with my purchases. It’s my first time buying from this company. I bought a couple of back scrubber loofah straps, and added in 3 of the £1 mystery items too just to see what I ended up w... See more


Company details

  1. Bathroom Supply Shop
  2. Beauty product supplier
  3. Foot Care

Written by the company

Starting as a small shop in Camden market, Eco Bath London has blossomed into a manufacturer and supplier of organic natural body care and bath accessories. We offer our customers the highest quality products made with ingredients sourced solely from environmentally sustainable sources. We are passionate about our products and understand the value they hold in the lives of our customers and for the planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Excellent service!

Very easy website to navigate, very fast & efficient service.. I had my order within a couple of days in lovely packaging.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Easy website to find what I wanted….nail brushes.
Easy to order.
Arrived quickly.
Brushes are great, effective, good and hard.
Now they just need to last for years!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new Eco Bath body…

I absolutely love my new Eco Bath body brushes! The detachable handle is brilliant for reaching my back, and it’s just as comfortable to use as a hand brush. The bristles are nice and firm (exactly what I wanted) and leave my skin feeling incredibly soft after each use. I use them before showering and the difference is noticeable. Honestly, the best gift I’ve bought myself in ages—highly recommend!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 4 diffusers

Ordered 4 diffusers of different scents, 3 for various rooms in my home and 1 as a gift for someone. They arrived quickly and the scents are good, much better than the chemical smell of others I've bought in the past. I will order more of my favourite one. Only shame is I don't think they do refills.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Loofa satisfaction

My order came very promptly and was sufficiently wrapped with protective wrapping, so arrived undamaged.
The product is well designed and very good quality.
All in all very pleased with my purchase and very pleased I didn't have to chase up the delivery.
Well done
Thank you

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Thrilled with my purchases.

Thrilled with my purchases.

It’s my first time buying from this company. I bought a couple of back scrubber loofah straps, and added in 3 of the £1 mystery items too just to see what I ended up with. The back scrubbers are fab, and exactly what I was after. The 3 mystery items are a lovely high quality exfoliating glove, a handmade soap and a shower puff / pouf. They were all wrapped carefully and arrived very quickly too.

What a fantastic company!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a exfoliating Japanese…

I purchased a exfoliating Japanese shower body brush. Wow what a great little item, after using it for the first time it made my body feel really refreshed.
Thank you, "Eco Bath of London," for a fast delivery and great customer service. I highly recommend *****

18 May 2025
Unprompted review

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