Avoid like a plague. After years of struggling, we are migrating elsewhere and I feel such an immense relief. Yes, it's cheap. But that's about it. - The checkout is years behind industry s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ecwid is great. I was helped immediately when asked for assistance and they even gave me 1 free month membership after I paid for a year service. Unlike other companies Ecwid seems to reall... See more
Ecwid is not just a shopping cart but a full system including website backed up by a helpful team. We had a specific courier company we wanted to use and Ecwid met my needs with an integrated Api. The... See more
I just dumped them after 1 week, I got a free website design from them via my domain host, they just barged in and dumpe this pretty basic design onto my domain and not looking or thinking I might hac... See more
Company details
Written by the company
Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!
Contact info
460 Park Ave S 7th Floor, 10016, New York, United States
- support@ecwid.com
- ecwid.com
2.8
Average
430 reviews
Replied to 17% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the perfect place to get your…
This is the perfect place to get your online business up and running. You literally don’t have to to anywhere else. They have everything you need plus add on widgets web syncing to social media and more!
13 March 2021
Good program
11 March 2021
Pay as you grow your business
Start with a free website and pay as you grow your business. Very easy to use and setting up your online shop is a breeze 😉
9 March 2021
I TOTALLY LOVE Ecwid
I TOTALLY LOVE Ecwid! I was searching for a website builder that was totally user friendly because I am not that tech savvy. I was able to build my website quickly, add photos, descriptions and integrate it seamlessly with my SQUARE account and social media. They also give you little tips here and there on how to build your business. The rest is up to you and the sky is the limit!
8 March 2021
Awesome product
Awesome product. Great for startups. Easiest and most cost effective out there.
8 March 2021
I absolutely love this ecommerce…
I absolutely love this ecommerce platform and would recommend it to anyone looking to lauch an online business!! I was able to have my store setup and ready to take sales in 10 mins. The site is easy for my customers to navigate through and I love the automated emails that are in the system.
8 March 2021
The Customer Service is the real value…
The Customer Service is the real value in ECWID. Support is always kind and patient, They try to listen and find solutions.
8 March 2021
Very simple and practical
Very simple and practical, both on using the website or editing your own site. Both website and application are very nicely done. Really helpful for new users, as there are many guidelines. Offers a variety of billing plans, which other platforms don't.
8 March 2021
Ecwid is extremely easy to use and if…
Ecwid is extremely easy to use and if there's issues, they immediately help you and it's fixed.
Love Ecwic and definitely recommend them.
1 March 2021
Fantastic app !
22 February 2021
Easy to set up, clear instructions and helpful support
Ecwid has been easy to set up and manage by online store from nothing. Their help articles are up to date and clear, even providing some specific examples when there are varying options.
The free plan is great for getting going, but you may find you quickly need to upgrade to Venture as soon as you do any sort of volume through Ecwid.
The support is quick and friendly.
22 February 2021
Love this site very easy to use
Love this site very easy to use, I do wish there was a,spot to credit a customer if they were overcharged on something, or dissatisfied with a product, I also would like to see a checkbox for amount needed next to each scent option
15 February 2021
Efficient and reliable service
Efficient and reliable service. Well maintained and easy to use.
15 February 2021
This review is a 5-star review of an…
This review is a 5-star review of an amazing products, offered to understand company policy.
11 February 2021
User friendly business plan
Very easy to use! Upgrading to the business plan really helped around the holidays to keep inventory organized!
5 February 2021
Great platform and app for managing my…
Great platform and app for managing my business. The easiest way to set up a website with so many design options and integrations. Highly recommend to anyone starting a business!
5 February 2021
I was struggling on how to build my…
I was struggling on how to build my website. I needed to get up and running selling my Puppy Pleasers Natural Dog Treats
The step by step direction were excellent. When I couldn't figure out how to add something, the online help was excellent.
I have recommended Ecwid to others looking for a platform to build their website.
Paula J. Susmark
1 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.