Elegant Eternity Reviews 103

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

Although the item took much longer to receive and getting replies was a challenge. The item was indeed delivered and was beautiful. Smaller than expected but beautiful nonetheless.

Rated 1 out of 5 stars

I placed an order on 12/16 and paid for expedited shipping, which was estimated between 12/21-12/25. The order still has not shipped. I have reached out via text, email, and online order inquiry and... See more

Rated 1 out of 5 stars

They are liars. They don’t produce in the timeline stated, then don’t respond to emails. Eventually they did and never acknowledged their lack of adhering to the timeline. Haven’t response to the BBB... See more

Rated 5 out of 5 stars

I cannot say enough about this company. Elegant Eternity products are made in the USA. If that isn't enough to promote this company, let me tell you that their service is top notch. You get fast, reli... See more

Company details

  1. Jewellery shop

Written by the company

Elegant Eternity is a luxury jewelry company specializing in custom, one-of-a-kind pieces that are designed to last a lifetime. Our mission is to provide our customers with the highest quality and most unique jewelry on the market. Our skilled craftspeople use only the finest materials, including precious metals and gemstones, to create timeless and elegant pieces that are perfect for any occasion. Whether you are looking for a special piece of jewelry to commemorate a milestone, or simply want to add a touch of luxury to your everyday look, Elegant Eternity has something for everyone. With a focus on quality, craftsmanship, and customer service, we are dedicated to providing our customers with a truly exceptional experience.


Contact info

3.1

Average

TrustScore 3 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I just received my necklace yesterday…

I just received my necklace yesterday and i was blown away.I have no idea how they get the photo to be so clear at such a small size but it is incredible.Perfect way to remember your fur babies or a loved one. Thank You!!!!

9 February 2023
Unprompted review
Rated 5 out of 5 stars

I rarely leave reviews but...

I rarely leave reviews, but I feel compelled to share my experience with this company. From the moment I placed my order on January 15th, I was impressed by the level of customer service I received. To my surprise, my custom-made item arrived in a timely manner. The company kept me informed throughout the process, from the moment they began creating my bracelet to when it was shipped. I appreciated the updates, even if some of them were unnecessary. The item was beautifully packaged and would make a great gift. But what really blew me away was the quality of the photo inside the bracelet. It was incredibly clear and detailed. I know the person I'm gifting it to will love it. All in all, it was an exceptional experience and I look forward to ordering from them again in the future.

15 January 2023
Unprompted review

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