Although the item took much longer to receive and getting replies was a challenge. The item was indeed delivered and was beautiful. Smaller than expected but beautiful nonetheless.
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I placed an order on 12/16 and paid for expedited shipping, which was estimated between 12/21-12/25. The order still has not shipped. I have reached out via text, email, and online order inquiry and... See more
They are liars. They don’t produce in the timeline stated, then don’t respond to emails. Eventually they did and never acknowledged their lack of adhering to the timeline. Haven’t response to the BBB... See more
I cannot say enough about this company. Elegant Eternity products are made in the USA. If that isn't enough to promote this company, let me tell you that their service is top notch. You get fast, reli... See more
Company details
Written by the company
Elegant Eternity is a luxury jewelry company specializing in custom, one-of-a-kind pieces that are designed to last a lifetime. Our mission is to provide our customers with the highest quality and most unique jewelry on the market. Our skilled craftspeople use only the finest materials, including precious metals and gemstones, to create timeless and elegant pieces that are perfect for any occasion. Whether you are looking for a special piece of jewelry to commemorate a milestone, or simply want to add a touch of luxury to your everyday look, Elegant Eternity has something for everyone. With a focus on quality, craftsmanship, and customer service, we are dedicated to providing our customers with a truly exceptional experience.
Contact info
3288 S Lee St, 99203, Spokane, United States
- 9492643186
- info@eleganteternity.com
- eleganteternity.com
Hasn’t replied to negative reviews
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The paw print necklace I ordered for my…
The paw print necklace I ordered for my mom is absolutely beautiful. Her dog Dudley had passed away and I wanted to get her something so she was able to see him any time she wanted. The picture quality is amazing and I will be ordering another necklace very soon!!
I’m thoroughly beyond happy with my…
I’m thoroughly beyond happy with my bracelet..
I ordered a bracelet similar to this one awhile back from another company..
This bracelet is for me, I lost my husband and son and this is a way that I can carry them with me no matter where I go.
I received the bracelet whole lot sooner than anticipated..
I will ordered a couple of more bracelet for friends who have lost their loved ones.. I know they will be happy because they like my bracelet's so I know they’ll be happy with their own bracelet.
Thank you!!!
The photos are clear and beautiful!
The photos are clear and beautiful!
The service was very good from day one!
What an amazing company
What an amazing company! Their products are beautiful!
I had recently lost my brother
I had recently lost my brother, and this was one of the best gifts I have ever seen. It is truly amazing how they can make a picture project.
I LOVE it
I LOVE it! I ordered the bracelet for my fiancé and it turned out even better than I expected!
My mother loved the bracelet
My mother loved the bracelet. She loved the bracelet alone and thought it was beautiful on its own. Then she looked into the jewelry and she shocked!! She kept saying “ how did they do thisss” she loves it so much! It’s the perfect breakfast gift
Top Notch Service
I cannot say enough about this company. Elegant Eternity products are made in the USA. If that isn't enough to promote this company, let me tell you that their service is top notch. You get fast, reliable service. When I ordered from their competition, not only did I wait over a month for the product, but it broke within months. Elegant Eternity has a lifetime warranty. The bracelet I ordered turned out beautifully. Thank you to Elegant Eternity for your great customer service.
I want to start by saying 5 stars…
I want to start by saying 5 stars really isn’t enough to give them. This company has GREAT customer service and I feel like that’s hard to come across nowadays. I bought a bracelet for my mother’s birthday and she loved it. I definitely will be ordering again. If your second guessing about ordering from them please don’t you won’t regret it.
20 STARS ACROSS THE BOARD
From beginning to end, I rate 5 stars. The communication was great the whole time, each step. And when I received it, the bracelet with two memories, is perfect. My sister and I are giving it to our mom for mother's day, and I can't wait. The pictures of my sister and I with our hubby's are so precious in front of a light, glowing on the wall. It really does emirate well. It's gorgeous and exactly what they say. Thank you so much for helping us girls give our mother the best gift.
The perfect gift!
The perfect gift! I have now ordered from Elegant Eternity twice, and they both turned out flawless. Customer service is fantastic, and very communicative on the steps through your order being processed. The recipients of these gifts loved it so much that they now plan to order one for their family as well. Such a meaningful gift, and so happy with the outcome! Thank you Elegant Eternity!
TERRIBLE COMPANY, TERRIBLE SERVICE
Stay away from Elegant Eternity. There are competitors worth trying. You can even find similar products on Amazon, sometimes cheaper. It's worth trying because Elegant Eternity is not a company that takes any responsibility, nor does it provide adequate customer service.
Shipping their products is not something they are proficient at and they take no accountability if your product is lost or delayed. They promise a certain delivery timeframe and then absolve themselves of any responsibility if it isn't met, not caring if a customer's Christmas presents for instance is delayed.
They use the postal service, which is probably cheaper than couriers that have a better tracking system and track record of better delivery.
When reaching out to inquire, a delayed response just states that the product is on its way and will be delivered -- days after the expected date, and, frankly useless at this point. No effort to make it right or take accountability.
They just don't care. Tell your friends. heck, tell your enemies even, stay away from this company.

Reply from Elegant Eternity
I ordered for xmas and now it say order…
I ordered for xmas and now it say order can't be found and no one has contacted me back. Bad company scammed I feel

Reply from Elegant Eternity
Amazing customer service
I’ve ordered from this company a few times and each experience has been great! They always keep me updated on my order status, and my orders arrive within the promised delivery window. Will be buying ALOT if Christmas presents from them.
Not only did my mom love her necklace…
Not only did my mom love her necklace but the support and updates I received throughout the whole process was unbelievable. From start to finish I was updated every step of the way up until the point I received my package. Kudos to you and I will definitely be back for the holidays!
I’ve gotten a few of these now and…
I’ve gotten a few of these now and really like the quality and they ship quickly. I also like the speedy customer service when I had a question.
I received this bracelet from my…
I received this bracelet from my grandson and I absolutely love it! The picture is so clear and the quality is wonderful. I highly recommend them. Thank you.
Hands down best purchase I’ve made…
Hands down best purchase I’ve made online. The photo inside necklace I received is crystal clear. Was delivered a week after I ordered it. Going to purchase another for my mom for Mother’s Day.
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