eSpares España Reviews 3,753

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, noting that items arrive as described and are useful for their intended purpose. The delivery service is frequently highlighted for its speed and punctuality, with many people appreciating the quick arrival of their orders. Reviewers also found the overall service to be good, with easy ordering processes and well-packaged items. However, some customers also noted issues with the delivery experience, including delayed or undelivered items, and packages left at collection points without notification. There were also instances where the received product was incorrect, damaged, or did not fit as expected, leading to dissatisfaction with the order.

What people talk about most

Product

Users describe positive interactions with the product, often finding the spare parts to be as expected,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Order

Clients share ambiguous opinions on order experiences, with some reporting easy ordering processes and swift... See more

Quality

Reviewers mention positive feedback about quality, with many customers stating that the parts arrived... See more

Service

Customers consistently note positive experiences with service, often highlighting good service, full stock,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product arrived as expected and as described. I searched quite a few online shops and these guys were the best priced for the quality of product. Plus their website was significantly more user fri... See more

Company replied

Rated 5 out of 5 stars

E-spares España delivered the correct spare part I needed within two workdays.

Rated 5 out of 5 stars

Good service but the carrier Suer is not good the package was battered and damaged

Company replied


Company details

About eSpares España

Written by the company

Nuestro objetivo es ayudar y aconsejar a nuestros clientes para que puedan reparar por ellos mismos sus electrodomésticos. Aportamos todo nuestro conocimiento y confianza para hacer de la reparación, un proceso fácil y sencillo.

En eSpares ofrecemos a nuestros clientes el conocimiento y experiencia para reparar sus electrodomésticos

eSpares es una tienda de repuestos online que cuenta con más de 1 millón de recambios y accesorios para más de 3.000 marcas, somos una empresa líder en el mercado Europeo.

Síguenos en YouTube y aprende cómo cambiar recambios específicos paso a paso. Descubre también consejos útiles en nuestro blog y encuentra millones de artículos de cómo diagnosticar, reparar y mantener tus electrodomésticos con nuestro centro de consejos.



Si no encuentras una solución en nuestro sitio web, no dudes en llamar al número de teléfono o dirección de correo electrónico mostrada a continuación.

Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

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Rated 1 out of 5 stars

How you dare to ask about the…

How you dare to ask about the experience if I STILL HAVE NOT RECEIVED what I ask.

8 January 2026
eSpares España logo

Reply from eSpares España

Estimado Nicolás,

hemos recibido su correo donde explico' este problema.
Ententamos siempre ofrecer un envio rapido y seguro.
Lamentablemente en esta ocasion ,su pedido se perdio' en tránsito. Rogamos que espere hasta 5 dias laborales para recibir su reembolso.
Esperamos que nos disculpe las molestias.

-El Equipo de eSpares.es

Rated 5 out of 5 stars

I suppose it's not easy

I suppose it's not easy (and less in Spain) to find a spare part for a tumble dryer. It was unclear where the company is based and between Friday and Thursday I didn't get any feedback wether they were sending or from where and when. Got it on Friday, so all's well that ends well.

9 December 2025
Rated 2 out of 5 stars

The rubber seal you said was for my…

The rubber seal you said was for my washing machine wasn't, and it broke when I installed it. I think that model has different part numbers depending on the year of manufacture, and you don't mention that. So the result of the order was: a very long wait to receive it and over 30 euros down the drain. Thanks a lot!

4 December 2025
Rated 4 out of 5 stars

The part was exactly as described and…

The part was exactly as described and fitted perfectly delivery was fast.
The only issue was the delivery company failed to actually deliver (or even attempt )the package and instead left it at a collection shop without any prior notice.

7 October 2025
Rated 5 out of 5 stars

The experience was positive

The experience was positive, although unfortunately the accessory received was not compatible.
The return policy if the product received is not correct is incredible.
I will buy again!

5 September 2025

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