Estecapelli Reviews 

233
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude and dedication, ensuring that every part of the medical procedure is handled smoothly and carefully. People also appreciate the well-organized travel arrangements, clean clinic facilities, and the continuous communication and aftercare provided throughout the entire recovery process. Though some people were dissatisfied with the final outcome, noting disappointing results, issues with donor areas, or sales approaches that did not meet their expectations about the treatment. Others also noted requiring corrective procedures and expressed serious concerns regarding unsuccessful outcomes.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the highly professional team, seamless... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly supportive,... See more

User experience

Clients share positive opinions on user experience, noting that the whole process went smoothly and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant done at Estecapelli in Turkey and had a great experience. The clinic was clean, the whole staff was professional including Hamza and the procedure went smoothly. What I apprec... See more

Company replied

Rated 5 out of 5 stars

I know everyone says this, but this is honestly an accurate review of my experience. First let me express that I went into this with much anxiety. 10 hour flight to Turkey. Never had any major operati... See more

Rated 5 out of 5 stars

My initial consultation was thorough. I didn't feel pressured at all. The doctor took time to explain the FUE procedure, set realistic expectations, and designed a hairline that suited my face. T... See more

Company replied

Rated 5 out of 5 stars

They are very good , I was shy and unconfident to trust that team but they did an awesome job. Trust me that they are professionals

Company replied


Company details

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Hair Transplant Center in Turkey


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.6

All reviews

(233)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Over and Beyond any Expectation Experience

There are so many extremely positive things to say about my experience with Estecapelli that I am afraid my review would be rather long one.
Anyway, let's summarize.
My experience with Estecapellu is beyond and over any expectations.
From the very first contact with Estecapelli representative to the very end when my journey to Istanbul ended, I was amazed how professional and extremely pleasant my interaction and treatment by the Estecapelli stuff was.
I live in Toronto, Canada. It came to a time when I had to rejuvenate my teeth completely. It is very expensive to do such an extensive work in Canada. So I looked for alternatives. Turkey and Istanbul was an option to explore. I did my research and got in contact with few agencies and clinics. Immediately after first contacts, the Estecapelli stood high up. Estecapelli representative, Onur was able to knowledgeable explain the whole process. The representative went beyond and arranged a video call with prestige doctors from the Dental Clinic. I was explained in details what to expect and how my dental work would be completed. All of that, made me so much comfortable to proceed and arrange my trip to Istanbul.
It was pleasant surprise to see Onur and Estecapelli driver welcoming me at the airport in Istanbul. I was transferred to the hotel in luxury van. Pleasant welcoming conversation during our ride to the hotel relaxed my tensioned nerves. Estecapelli arranged my stay at the elegant hotel conveniently located near restaurants, shopping centers and plenty of street food options. I was not feeling isolated. I felt very comfortable and relaxed.
Estecapelli representativ had prepared agenda during my stay that was nailed in fine details.
The very next day, Estecapelli driver would came to the hotel and took me to the Dental Clinic. Just to mention that the drivers are very professional but also friendly. I felt extremely safe being driven around Istanbul, which is by the way not an easy place to drive the vehicle around.
The Dental Clinic is state of the art on itself. The doctors and clinic staff are so professional, friendly and hospitable. Immediately I felt being immensely taking care of. The doctors explained me in details the procedure that would be done to me. Even though I had bad experiences with my dental work in the past, I was fully relaxed and confident that I am at the right place.
The procedure went so smooth even though the target at the end was Hollywood smile. My dental work included different dentist doctors specialized in their fields. All of them were precise, knowledgeable, professional and very hospitable. The result of their work made me so happy when I saw my new look in the mirror.
Overall, it was extremely pleasant and over and beyond from any of my expectations. It was great experience. I never regret that I chose Estecapelli for my dental work. I am so happy that made my decision to go with Estecapelli.
Estecapelli provides many other medical options. Hair transplant, esthetic surgeries, dental and many others. Having seen and experienced in person how wonderful my treatment by the Estecapelli stuff was, I would certainly have them on top of my list in case I need to do some other medical work in the future.
Thank you Estecapelli. Thank you Onur. Thank you Betty. Thank you Maryann. Thank you all the Estecapelli drivers. I simply could not thank you enough.
I wish you all the best.

Bratislav - Brad Stosic
Toronto Canada

26 June 2024
Unprompted review
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Reply from Estecapelli

Hello Bata,

Thank you for sharing your amazing experience with us 🌟. We are thrilled to hear that every aspect of your dental journey—from first contact to the completion of your treatment—exceeded your expectations ✨. It makes us incredibly proud that our team made you feel comfortable, cared for, and confident throughout your stay in Istanbul 🍀.

We’re delighted that the clinic, staff, hotel, and transportation all contributed to such a positive experience and that you are happy with your new smile. Your kind words will be shared with everyone involved, and we truly appreciate your recommendation 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Estecapelli

I recently had a hair transplant with EsteCapelli, and I must say, it was an exceptional experience. They used advanced technological devices to analyze my scalp and finalized the transplant plan accordingly. This level of professionalism was something I hadn't encountered in my previous hair transplant experience.

The post-operation follow-up was impressive as well. They regularly monitored my progress by requesting photos, which made me feel well cared for. Even though it's still early days, I've already noticed visible improvement, and I'm incredibly satisfied with the results.

Later, when I revisited Istanbul, I stopped by EsteCapelli again. Their warm and sincere welcome was truly heartwarming. Additionally, they gifted me a PRP session, which made me very happy.

I don't think I'll ever need another hair transplant, but if I did, I would undoubtedly choose EsteCapelli again. I highly recommend them to anyone considering a hair transplant.

7 April 2024
Unprompted review
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Reply from Estecapelli

Hi Sam,

Thank you for sharing your outstanding experience with us 🌟. We are delighted to hear that our advanced technology and professional approach made your hair transplant process comfortable and well-informed. It’s great to know that even compared to your previous experience, you found our professionalism exceptional.

We’re also thrilled that our post-operation follow-up and ongoing care made you feel supported and well looked after. Your satisfaction with the results and your warm experience during your revisit to Istanbul mean a lot to us 🙏. We truly appreciate your recommendation to anyone considering a hair transplant.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Estecapelli is the best

Greetings to everyone, I had a hair transplant at Estecapelli about five months ago.The clinic staff are truly experts in the field of professional entertainment and business.Both the lady damla and Mr. Mehmet and other people do their jobs in a completely professional manner.Those who come here and make nonsense comments,please do not believe them.I am glad they chose Estecapelli. I did,tkank you Estecapelli 👏👏👏

26 February 2024
Unprompted review
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Reply from Estecapelli

Hi Emrah,

Thank you for sharing your positive experience with us 🌟. We are thrilled to hear that your hair transplant at Estecapelli went smoothly and that our professional team, including Damla Hanım and Mr. Mehmet, provided you with excellent care throughout the process. Your trust in our team and recognition of their dedication means a lot to us.

We greatly appreciate your kind words and recommendation 🙏. It’s wonderful to know that you are satisfied with your decision and the results of your hair transplant. We look forward to supporting you in the future whenever needed.

patientcare@estecapelli.com

Rated 5 out of 5 stars

It has been about four months since I…

It has been about four months since I had a hair transplant. I have been doing my research for almost two years to make the right clinic choice.
Before the operation, the information was explained to me in detail both in writing and visually by Damla Hanım. She is currently following my process very closely. Every morning when I look in the mirror, I say, I am glad I had this experience with Estecapelli.
Thanks and love to all the medical team and Damla Hanım🙏✨👏

8 December 2023
Unprompted review
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Reply from Estecapelli

Hi Ceyhun,

Thank you for sharing your wonderful experience with us 🌟. We are delighted to hear that your hair transplant process at Estecapelli has been smooth and that all guidance before and after the procedure was clear and detailed. Knowing that you feel happy with your decision and see positive results every day is incredibly rewarding for our team.

We greatly appreciate your kind words and trust in our medical team 🙏✨👏. Your satisfaction motivates us to continue providing the highest level of care and support to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had a hair transplant a year ago and…

I had a hair transplant a year ago and the results were much better than I thought. Some people write false comments. No one should believe such people.
All the employees are friendly and know their job, especially Ms. Damla there, she makes everything easier for you. My advice is, don't believe such people, go to Estecape, entrust yourself to them, they will do the rest.
Estecapeli is number one in Turkey

30 July 2024
Unprompted review
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Reply from Estecapelli

Hi,

Thank you for sharing your positive experience with us 🌟. We are delighted to hear that your hair transplant results exceeded your expectations and that our team provided professional and friendly support throughout the process. Your trust in our clinic is greatly appreciated, and we are proud to know you are satisfied with the care you received.

We also value your advice to others considering a hair transplant 🙏✨. It is wonderful to hear that you recommend Estecapelli with confidence, and your words motivate our team to continue providing the highest level of service and expertise.

patientcare@estecapelli.com

Rated 5 out of 5 stars

A had a hair transplant in March with…

A had a hair transplant in March with esta capeli and I can honestly say my experience was second to not from start to finish, airport pick up to procedure, also James the guy who helps you through all the processes of the treatment is a credit to the company, not only while you are in Istanbul but the after care he provides aswell, absolutely first class thanks to all the team

6 March 2024
Unprompted review
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Reply from Estecapelli

Hi Jonathan,

Thank you for sharing your fantastic experience with us 🌟. We are thrilled to hear that your hair transplant with Estecapelli went smoothly from airport pick-up to the procedure itself. It is wonderful to know that our team provided attentive support throughout the entire process, including the aftercare, ensuring you felt comfortable and well looked after.

We greatly appreciate your kind words and recommendation 🙏✨. Your satisfaction motivates our entire team to continue delivering first-class service and professional care to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Excellent

I would like to thank everyone staff member from doctors to medical staff to the driver and also my interpertur James. I arrived and was collected as told, the hotel was fab .. double tree by hilton on my package upgrade.. the day of the transplant everything was thoroughly gone through from bloods, to pressures to making sure the donor area and transplant areas where checked and all good. I had lots of communication with James who made every step of the Journey easy for me to take what was a massive jump to getting my hair transplant done especially going alone I did not once feel uneasy instead like I was a valued customer and everyone was so welcoming even after the procedure everyone said hello and came to check in on myself before heading back to the hotel. Painless and brilliant, I had no pain effects from Injections to the procedure so if your someone who's a little apprehensive don't be go for it :) final day I was taken back in for the final wash then transported back to the airport for home.

My experience was definitley a 5, if you want an easy and successful trip to Istanbul for work go to estecapelli.

James made my experiance the best very funny easy to get along with and calming and thoroughly proffesional from the start and still now in the aftercare, he has been absolutely 💯 percent brilliant I can't wait to see my final results.. a little mention to eyup the driver a true gentleman in helping everyone in and out with there belongings. I would recommend estecappeli to anyone I know wanting a procedure done.

28 June 2024
Unprompted review
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Reply from Estecapelli

Hi Joshua,

Thank you for sharing your wonderful experience with us 🌟. We are delighted to hear that your hair transplant journey at Estecapelli went smoothly from start to finish and that you felt welcomed, supported, and comfortable throughout the entire process. It is great to know that every step, from transfers and accommodation to the procedure itself, was handled professionally and efficiently.

We truly appreciate your kind words and recommendation 🙏✨. Your satisfaction motivates our team to continue providing exceptional care, seamless service, and a positive experience for every patient, from the first contact to post-procedure follow-up.

patientcare@estecapelli.com

Rated 1 out of 5 stars

all unprofessional and all uneducated

Estecapelli!!!
One of the Largest scam in Hair industry!!!
Be careful and stay away from this clinic.
No real doctor here!!
They will make ur life horrible!!!

Bunch of uneducated,Mannerless fat brain people work here!JAMES is the most unprofessional psychopath works here!!!
If u are educated,you will be treadted badly.

I do not recomment people lose single money going here,Stay away from it,Thousands of other clinic in Istambul,Stay away from it,
they are Lier and very low quality of work,me ,my frinds we all suffered trusting it

29 June 2024
Unprompted review
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Reply from Estecapelli

This person inquired with us about a hair transplant just 2 days ago and started abusing our staff member from the very get-go. In this review, he claims to be a patient of ours (which is not true) and makes false claims about an unreal service that he and his so-called friends have received. When you enter into the profile of this person, it becomes clear that this is not a one-off situation and they have left many 1-star reviews on a number of businesses always using abusive and vulgar language.
This person inquired about getting a hair transplant through WhatsApp and started insulting our assigned staff with insults and curses. He verbally abused our staff member who had been respectful to them since the beginning.

We would like to share some of the abuses that this person has made to our staff members:

“Fuck ur self pls”

“i am your father”

“ask your mom”

“James is a Mother fucker!!
Why you employ Bustard people in Your company??

Low educated Psychopath

Haha Bunch of Low class people opened a Clinic with no patient
Its Estecapelli

I will write in UK site
so that no UK Beitish people dare to go to you


As you can clearly observe, these comments are very abusive, vulgar, derogatory and do not reflect the reality of his experience. During his short interaction, our consultant remained respectful. This fake review's only intention is to cause maximum damage to our clinic's reputation and violates all established norms of a genuine review.

We therefore kindly ask you to disregard this review altogether. Our only interaction with the person was through a brief whatsapp conversation with our consultant, after which he was blocked and reported to whatsapp authorities for its unwarranted abuse directed to our staff member.

We take such attempts to harm and discredit our staff very seriously as no company should allow their staff members to be abused by such unstable people with malicious intents.

Sincerely,

Estecapelli Team

Rated 3 out of 5 stars

I’m 4 months post surgery and I felt it…

I’m 4 months post surgery and I felt it was right to leave an honest review of este capelli, I will be leaving a review at 8 months and 12 months too in due course. Communication is good from the start with regular messages form a lady called Sky and most questions answered competently. After discussing different packages I went for the basic one they did for Micro FUE for about £1600. When I arrived at the airport I was told to go to a particular exit and give my name, after about an hour of being moved around I finally got my taxi. Got to the hotel and relaxed until the morning. Morning of surgery I attempted the breakfast which was awful, but wasn’t really bothered about that. Was then picked up by the driver and taken to the clinic. After taking multiple pictures and having my new hairline drawn on by about 5 different people I then had my bloods taken for testing. Here’s the bit that slightly concerned me, I was asked to pay in full by Sky before I even had my blood results back, this is when the calm and helpful communication that i had from early communications turned pushy and uncomfortable. Had there been an issue with my blood results I may have been out of pocket by a lot of money as most people there didn’t speak much English apart from Sky the lady dealing with me. Bloods were of course fine anyway and we continued to one to the surgery room. This is the second part that was bad, after laying down on the bed and having my injections done Sky then swiftly left and i was left alone with one of the technicians who of course spoke no English, I had no idea what tools were being used on me and felt extremely uncomfortable and worried as there was no one there to explain to me what was going on as I had also travelled alone. After a couple of hours passed another man came in and was helping with the surgery. There was a small table next to me which was being used to collect my follicles in that they were extracting and being placed in a tray, to my shock the man who was helping knocked that table and I heard a crash and saw liquid all over the floor. I asked if everything was ok and the woman replied yes all ok, this was clearly not ok as all my hair follicles had just been dropped everywhere-great. By this point I was in quite a bit of pain and was convinced my hair transplant was ruined. After about 6 hours the main doctor who’s face is all over their website came into the room, shook my hand and left, not sure if these doctors are supposed to overlook parts of the surgery but this was definitely not the case. After 8 hours my surgery was complete and I just wanted to get out of there. Went back the day after and had my first hair wash and then got the hell out of there. Weird and uneasy experience that I wouldn’t want to go through again and would not recommend to anyone. Needless to say my hair is currently growing ok, sadly my donor area has noticeable balding lines of hair and looks v thin frontal hairline looks good atm and seems to be growing well, crown area is thin still but have more hair than before so cannot complain too much. I think this company needs to address how the patient is looked after during the surgery, communication needs to be be better and reassurance would have been nice at the start to make me feel more at ease. Since my surgery the number I had for Sky has changed to some else (not sure where Sky went) the lady I now speak to recommended minoxidil which I’ve been taking for about 3 months and have noticed more growth but it’s hard to say whether that’s just the transplant working on its own or not. I’ve given the star rating a 3 as I believe that is the correct rating to give based on my experience. Had they not dropped my follicles, lied about them being dropped and been pushy about the payment I woud have given a 4 but even a 4 is pushing it. I will leave a review at 8 months and perhaps my rating on this company will change (time will tell and will have to see how my donor area looks as currently it doesn’t look good.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

I got a very nice experience from the…

I got a very nice experience from the beginning to now I recommend this place 100% I'm going to send two of my friend this year I'm really happy about the result I'm having now

20 November 2023
Unprompted review
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Reply from Estecapelli

Hi,

Thank you for sharing your positive experience with us 🌟. We are thrilled to hear that your hair transplant journey at Estecapelli has been smooth and satisfying from start to finish. It is wonderful to know that you are happy with your results and that the process has met your expectations.

We greatly appreciate your recommendation and trust in our team 🙏✨. Referring your friends to Estecapelli means a lot to us, and it motivates our staff to continue delivering excellent care and service to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Absolutely delighted!

Delighted with the results almost 12 months on. Fantastic experience from start to finish.

16 July 2023
Unprompted review
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Reply from Estecapelli

Hi Kevin,

Thank you for sharing your wonderful experience with us 🌟. We are thrilled to hear that you are delighted with your hair transplant results nearly 12 months after your procedure. It is fantastic to know that the entire experience, from start to finish, met your expectations.

We greatly appreciate your kind words and recommendation 🙏✨. Your satisfaction motivates our entire team to continue providing professional care and exceptional service to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

An overall great experience

I had been considering a hair transplant for some time but wasn’t sure where to start in who to contact or the best place to go! That was until I seen the results of my friend who had been here 12 months earlier and I was amazed by how good his results were! I contacted James expressing my interest and asked a few questions. He instantly replied to me with the necessary information and followed up with a short phonecall to discuss further. He was very helpful and easily contactable when I had any questions, and was not pushy in trying to get me to book a procedure. After a couple of weeks I decided to go ahead and asked James if my selected dates were ok and they were! Within two weeks I was on a flight and collected from the airport by their driver! The following day I had a short consultation and away they went with the procedure! All the staff were brilliant, very professional and the clinic itself was immaculate, modern, and overall welcoming! James was with me throughout the whole process, on hand to answer any questions and explained in detail to me every step of the procedure as it was happening! The following day I returned to the clinic for my first wash and aftercare instructions, again which were explained very clearly to me by James! I then returned home to England with James on hand on WhatsApp 24/7! Although it is early days, I am already extremely happy with the result! I can see the job that has been done is to a high standard and I am excited to see the full result! I can’t imagine anywhere else being any better than this experience I have had! Thanks again 😃

16 May 2024
Unprompted review
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Reply from Estecapelli

Hi Andrew,

Thank you for sharing your detailed experience with us 🌟. We are delighted to hear that your hair transplant journey at Estecapelli exceeded your expectations from the initial consultation to aftercare. It is wonderful to know that our team provided professional, attentive, and clear support throughout the entire process and that you are already pleased with the early results.

We greatly appreciate your trust and recommendation 🙏✨. Your satisfaction encourages our team to continue delivering high-quality care and a welcoming, supportive experience for all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I have had a FUE hair transplant

I have had a FUE hair transplant. It is only day 3 so can’t comment on the over all results.
However my experience so far has been 100%.
A gentleman called James has been fantastic. No amount of questions are too many. The care so far has been brilliant everything superb.
Would with confidence recommend these guys if you are considering a hair transplant.

13 May 2024
Unprompted review
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Reply from Estecapelli

Hi,

Thank you for sharing your early experience with us 🌟. We are delighted to hear that your FUE hair transplant journey has been smooth so far and that you felt well cared for throughout the process. It’s wonderful to know that our team has been attentive and supportive, answering all your questions and ensuring you feel comfortable.

We greatly appreciate your trust and recommendation 🙏✨. Your satisfaction motivates our team to continue providing high-quality care and a positive experience for all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Last December I underwent a Rhinoplasty…

Last December I underwent a Rhinoplasty through EsteCapelli, and I cannot express enough how happy I was with the entire experience, from start to finish. My surgeon Dr. Mehmet Palali did an amazing job.

From the initial consultation, Dr. Palali showed a level attention to detail that immediately put me at ease. He took the time to thoroughly understand my concerns and aesthetic preferences, ensuring that the new shape of my nose would harmonize with my facial features. Not only did he achieve this with precision, but the improvement in my breathing was a welcome surprise, addressing issues I hadn't even been aware of before.

The recovery process was very smooth, and I experienced zero pain. The nursing staff at the hospital were incredibly caring throughout my stay. EsteCapelli went above and beyond by arranging seamless transfers to and from the airport and all appointments, with drivers.

A heartfelt thank you goes to James, who played a big role in making my journey so great. From the moment I arrived in turkey, James ensured I felt comfortable and welcomed at all times. His constant support and genuine concern made the entire process less intimidating, almost like having a good friend by my side.

During my recovery, James went out of his way to check in on me multiple times a day, ensuring that everything was healing as planned.

In conclusion, my experience exceeded my expectations. If you are considering plastic surgery, especially a Rhinoplasty, I wholeheartedly recommend EsteCapelli. They have not only transformed my appearance but also made the entire journey a positive and memorable one.

16 December 2023
Unprompted review
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Reply from Estecapelli

Hello Paula,

Thank you for sharing your wonderful experience with us 🌟. We are delighted to hear that your rhinoplasty journey with EsteCapelli exceeded your expectations and that Dr. Mehmet Palali and our team provided such a professional and caring experience. It’s fantastic to know that your recovery was smooth, and that our support, including airport transfers and daily check-ins, made you feel comfortable and well cared for ✨.

Your kind words about the entire process, from consultation to recovery, truly mean a lot to us. We are grateful for your trust and recommendation, and it makes our team proud to know we contributed to such a positive and memorable experience 🍀.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Rhinoplasty

Everything I could possibly think of was taken care of. The transportation, hotel, translator doctor and clinic. This felt too good to be true before I got it done. I'm 3 weeks post op from my rhinoplasty and I'm loving the results so far. My translator Onur was the best and I couldn't have asked for anything better.

4 April 2024
Unprompted review
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Reply from Estecapelli

Hi Lauren,

Thank you for sharing your wonderful experience with us 🌟. We’re delighted to hear that every part of your journey from transportation to the clinic was seamless and that you received excellent support throughout your procedure.

It makes our team very happy to know that you are enjoying your results and felt fully cared for 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Everything was very well organized from…

Everything was very well organized from the minute we left the airport, the transfer was always on time and the driver was friendly. Onur was great help during the whole journey, he was able to translate everything for me which was very helpful. The surgery went well also and I’m very happy with my results so far! I would definitely recommend to anyone going to turkey for rhinoplasty!

16 April 2024
Unprompted review
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Reply from Estecapelli

Hi Andrea,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that the entire process from arrival to surgery was seamless and that translation support was helpful throughout your journey.

It makes our team very happy to know that you are satisfied with your results and felt fully supported 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I went to turkey for my rhinoplasty 4…

I went to turkey for my rhinoplasty 4 weeks ago from Dr. Palili. I would like to say that the experience went really smooth and transparent. Since i had a septoplasty before, i was super worried about my breathing and my septum. But Dr. palili is a very experienced doctor and fixed my problem straight away. I would like to mention that onur has been a great support system in the journey. He has been great at communication and transparency. Always helped me at every step and made my journey smooth and easy from start of the trip till the finish. Although it’s still quiet fresh to comment on the shape and the results but onur’s hospitality is highly recommended!

28 March 2024
Unprompted review
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Reply from Estecapelli

Hi Divya,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that your rhinoplasty journey went smoothly, that Dr. Palili resolved your concerns effectively, and that you received excellent support throughout.

It makes our team very happy to know that the trip was comfortable and transparent from start to finish 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Rhinoplasty - Dr Mehmet Palali

Great experience with Rhinoplasty procedure done by Dr Mehmet Palali, coordinator Onur was punctual and had timely communication. All questions answered, I felt well prepared with the help of Onur. Despite the language barrier I felt my requests were heard and I could see the professionalism and highly experienced Dr knew exactly what I wanted and needed before I even said so. Transportation was great! The hospital nurses were so caring of me! The hotel I was set up with was amazing and so accommodating. Great experience overall, I highly recommend as they put your stress at ease with the help of Onur.

27 March 2024
Unprompted review
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Reply from Estecapelli

Hi Kelly,

Thank you for sharing your positive experience with us. We are delighted to hear that your rhinoplasty procedure went smoothly, that you felt well prepared, and that the support throughout the process was helpful.

It makes our team very happy to know that the transportation, hospital care, and hotel arrangements met your expectations.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Rhinoplasty - Great experience with Estecapelli

We had a great experience with Estecapelli.
All the appointments were planed for us plus the transfers there, which all were really comfortable and had really friendly drivers. Onur was a great commpanion, easy to communicate and really caring - Thank you! Special thanks to Dr. Mehmet Palali who was not only really friendly and kind but also highly competent - we are really happy with our results. In such a live-changing experience we were extremely happy with the whole process and greatful for everyone who took such great care of us!

28 March 2024
Unprompted review
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Reply from Estecapelli

Hi Julia,

Thank you for sharing your positive experience with us. We are delighted to hear that your rhinoplasty journey was well organized, that Onur provided excellent support, and that Dr. Mehmet Palali met your expectations with professionalism and care.

It makes our team very happy to know that the whole process was smooth and that you are satisfied with the results.

patientcare@estecapelli.com

Rated 1 out of 5 stars

As someone who underwent a hair…

As someone who underwent a hair transplant treatment at Estecapelli clinic in Istanbul, I am deeply disappointed with my experience.

Firstly, I was appalled by the overharvesting of the donor area during the procedure. The excessive extraction of hair follicles has left my donor area visibly depleted, compromising the overall aesthetic outcome of the transplant.

Moreover, the transportation arrangements were consistently delayed, causing inconvenience and frustration. Despite assurances of punctuality, I experienced delays of one hour or more for transportation to and from the clinic, which is completely unacceptable.

Overall, my experience at Estecapelli clinic was marred by these significant shortcomings, leaving me dissatisfied with the quality of care and service provided. I would caution anyone considering treatment at this clinic to thoroughly research their options and consider alternative providers.

19 March 2024
Unprompted review
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Reply from Estecapelli

PLEASE DISREGARD THIS FAKE REVIEW

We strongly urge all our prospective clients to disregard this fake review as we have no record of treating such a patient, in name or in recollection. As Estecapelli we pride ourselves on having good aftercare protocols and all our consultants work very hard to build a good relationship and establish regular follow-ups with our patients before, during and after their procedure.

For this particular reviewer, to reiterate, we have no record for any patient with that name. We have no record of them receiving any kind of treatment on the supposed date of experience mentioned by the reviewer. In fact, if you investigate the 1 other review left by the same reviewer, it is a 5 star review left on another competitor clinic’s page with the SAME supposed date of experience. We find this to be highly suspicious, as one person cannot receive these treatments on the same day, let alone be physically present in 2 different places. It is unfortunate but it is a reality nevertheless for all international clinics to have to deal with high suspiciously, fake reviews on the online world. The alleged experiences do not reflect the quality of service we have provided to our clients and still strive to provide.

Furthermore, the claim of experiencing one hour or more of delay in transfers would be considered unacceptable on our part as well as an organization that strives to deliver a smooth experience. And yet we have no record of any of our transfer personel being late to a pick up for more than 20 minutes in and around the supposed date of experience.

We would like to reassure any prospective clients who are considering receiving any kind of service from Estecapelli that as a organization we take all client concerns very seriously with established, stringent protocols for their aftercare, and are ready to assist them with regular and frequent follow-ups from start to finish. We kindly ask you to check all the other reviews left by our REAL clients, and it will be clear to a fair observer, that their experiences couldn’t be any more different than this alleged fake reviewer.

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