Estecapelli Reviews 

233
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude and dedication, ensuring that every part of the medical procedure is handled smoothly and carefully. People also appreciate the well-organized travel arrangements, clean clinic facilities, and the continuous communication and aftercare provided throughout the entire recovery process. Though some people were dissatisfied with the final outcome, noting disappointing results, issues with donor areas, or sales approaches that did not meet their expectations about the treatment. Others also noted requiring corrective procedures and expressed serious concerns regarding unsuccessful outcomes.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the highly professional team, seamless... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly supportive,... See more

User experience

Clients share positive opinions on user experience, noting that the whole process went smoothly and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant done at Estecapelli in Turkey and had a great experience. The clinic was clean, the whole staff was professional including Hamza and the procedure went smoothly. What I apprec... See more

Company replied

Rated 5 out of 5 stars

I know everyone says this, but this is honestly an accurate review of my experience. First let me express that I went into this with much anxiety. 10 hour flight to Turkey. Never had any major operati... See more

Rated 5 out of 5 stars

My initial consultation was thorough. I didn't feel pressured at all. The doctor took time to explain the FUE procedure, set realistic expectations, and designed a hairline that suited my face. T... See more

Company replied

Rated 5 out of 5 stars

They are very good , I was shy and unconfident to trust that team but they did an awesome job. Trust me that they are professionals

Company replied


Company details

Information provided by various external sources

Hair Transplant Center in Turkey


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.6

All reviews

(233)

30 reviews in the last 12 months

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Rated 3 out of 5 stars

Average Experiemce

Average Experiemce, but overall the work is done properly

4 March 2024
Unprompted review
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Reply from Estecapelli

At Estecapelli, we strive to provide a smooth experience to all our international patients who have put their trust in us to transform their lives. We take all patient concerns seriously and have developed rigorous aftercare protocols to ensure a smooth recovery following their treatment.

For this particular reviewer, as there is very little substance to the review itself, it is difficult to provide any constructive feedback or understand the nature of their leaving a 3 star review while saying that the work was done properly.

Rated 5 out of 5 stars

10 out of 10 experience at Estecapelli

I just had my rhinoplasty surgery in Turkey in Estecapeli, and I had an amazing experience! Everything from the help I got, to the the service, the translator whom was Onur, drivers and of course surgeon was a ten out of ten! They took extremely good care of me, and I felt very prioritised. You could definitely feel that everybody was well educated and experienced. My surgeon was Dr. Mehmet Palali, and he did such a great job with my nose. He even made my breathing much better, and I am so greatfull! I would highly recommend getting your surgery at Estecapeli, and they do a lot of different types of surgery not only rhinoplasty! I’m so happy for my nose and I’ve already gotten tons of compliments.
Thank you

2 March 2024
Unprompted review
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Reply from Estecapelli

Hi Farida,

Thank you for sharing your wonderful experience with us. We are delighted to hear that your rhinoplasty procedure went smoothly, that you felt well cared for, and that the entire team, including Dr. Mehmet Palali and Onur, provided excellent support.

It makes our team very happy to know that you are satisfied with your results and the overall experience.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing company

Amazing company. Explained everything well and the premises was nice and clean. James was great responded instantly and really looked after me. I would recommend to anyone.

29 February 2024
Unprompted review
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Reply from Estecapelli

Hi Ahmer,

Thank you for sharing your positive experience with us. We are delighted to hear that the clinic, communication, and support met your expectations.

It makes our team very happy to know that you felt well cared for and would recommend Este Capelli to others.

patientcare@estecapelli.com

Rated 5 out of 5 stars

My name is Fish Gobena from Australia

My name is Fish Gobena from Australia, I recently returned from Istanbul post hair transplant. I would like to express my gratitude to the master Mind who convinced me to proceed to hair transplant I have been thinking for such long. His name is James. James is gifted with full of wisdom. He knows how to talk to people, how to answer questions, very humble, kind and we'll trained with professional conduct.
I have enquired more than 10 clinic in Istanbul due James's professional conduct I have decided to choose estecapelli.
He listened my question, he is never harry to answer. He always wait till I'm happy with all my questions and he will answer all thoroughly.
After I arrived Istanbul, he was always there when I need him for translation. He always keep his word and punctual.
He made us all comfortable and confident with his presence.
Always professional.
Customers always happy when they get 100% what they paid for.
Thank you again for your great communication and professional support.

12 February 2024
Unprompted review
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Reply from Estecapelli

Hi Fissaha,

Thank you for sharing your detailed experience with us. We are delighted to hear that James provided excellent support, professionalism, and guidance throughout your hair transplant journey, making the entire process smooth and comfortable.

Your satisfaction and trust mean a lot to our team, and we are very happy that you felt well cared for during your time in Istanbul.

patientcare@estecapelli.com

Rated 5 out of 5 stars

100% reault

After many research finally i found one of the best and experienced Team. Price is not so bad. I did my hair transplant in mai 2023. Which gave me the beat result. Thx to mr James and miss Zehra who did their beat job. I am strongly recommending estecapelli.

25 May 2023
Unprompted review
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Reply from Estecapelli

Hi Jafs,

Thank you for sharing your positive experience with us. We are delighted to hear that your hair transplant in May 2023 met your expectations and that the team provided exceptional support and professionalism throughout the process.

It makes our team very happy to know that you are satisfied with the results and would recommend Este Capelli to others.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing journey ask for JAMES

Since the minute I land to the airport , the company send me a luxury van so to pick me up and take me to the hotel, and to clinic
I have to say the clinic looked like 5 * star hotel inside clean and beautiful, the team was amazing but mostly JAMES was my personal patient coordinator , this guy was there for me every minute , helping me
With everything even when I had my surgery he was escorting me to the toilet, I would call him my *father* in the clinic and we are same age 😅as he was for me in everything even, where should I go and eat
I would recommend to ask for
This gentleman especially if you are travelling alone and u haven’t been in turkey before.
Since I traveled from Uk to turkey James was there for and had ready everything , very helpful
The clinic is also is amazing and their staff kind and polite
Highly recommend

8 January 2024
Unprompted review
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Reply from Estecapelli

Hi,

Thank you for sharing your positive experience with us. We are delighted to hear that your journey from airport pickup to hotel, clinic, and surgery was smooth and comfortable. It’s wonderful to know that our team provided support and guidance throughout your stay, ensuring you felt well looked after at every step.

Your recommendation means a lot to our team. We are pleased that you found the clinic and staff professional, kind, and attentive, and that your entire experience in Turkey was enjoyable and stress-free.

patientcare@estecapelli.com

Rated 5 out of 5 stars

It’s a great place clean and the…

It’s a great place clean and the consult was amazing young lady Sky. the doctors and nurses was amazing they make me visit twice and I really appreciated how they treat me and welcoming me ..i recommend you try and see for yourself.

6 January 2024
Unprompted review
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Reply from Estecapelli

Hi King,

Thank you for sharing your positive experience with us. We are delighted to hear that you found our clinic clean and welcoming, and that Sky, the doctors, and nurses provided attentive and professional care throughout your visits.

Your recommendation means a lot to our team. We are pleased that you felt well looked after and supported during your time at Este Capelli.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I can say that he is successful in his…

I can say that he is successful in his job and all his employees are truly professional. I wish you continued success.

1 December 2023
Unprompted review
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Reply from Estecapelli

Hi Gökhan,

Thank you for sharing your positive feedback. We are delighted to hear that you found our team professional and that your experience with us was a positive one. It’s wonderful to know that our efforts to provide high-quality service are recognized and appreciated.

Your kind words and well wishes mean a lot to our team. We truly value your support and encouragement, and we look forward to continuing to provide excellent service to all our clients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

EXCEPTIONALLY SAFE SERVICE & TOPNOTCH TEAMWORK

I just had my hair transplant in Este Capelli yesterday. The customer service was phenomenal from first point of contact. I was looked after very well from landing in Istanbul, to surgery and up to flight departure back to UK. Fast and convenient transport and exceptional hotel accommodation were provided where I truly relaxed and enjoyed.

SMOOTH SURGERY
My hair transplant was organised safely. I was provided all the details and orientated with whole picture of what it takes to get my hair back. I felt I was indeed in control and well-supported. I am happy with my new hairline!
This was truly a life-changing experience that will remind me of beautiful memories in Istanbul.

PERI-OPERATIVE AND AFTER CARE
Communication and coordination of medical care is live and active. The team is approachable and responsive. Information is provided quickly on-time and the centre is genuinely proactive when it comes to after care, advice, and health recommendation —most especially post-operatively. One’s surgery plan is personalised. Their pathway of patient care is first-class in all aspects.

FRIENDLY COMPETENT TEAM
James- you are an amazing person! Your team really know what they are doing and you have all made me feel at home and relaxed. They are all smiling. Very warm and engaging. One of a kind sense of humour!

27 November 2023
Unprompted review
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Reply from Estecapelli

Hi Maverick,

Thank you for sharing your detailed and positive experience with us. We are delighted to hear that your hair transplant journey from arrival in Istanbul to surgery and departure was smooth, safe, and comfortable. It’s wonderful to know that our transport, hotel, and overall coordination helped you feel relaxed and well-supported throughout the process.

We are also pleased that our team provided attentive peri-operative care and personalized guidance, making your experience both safe and life-changing. Your kind words about our staff’s professionalism and approachability are greatly appreciated, and we are happy that your time at Este Capelli left such a positive impression.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I’ve recently had my hair transplant…

I’ve recently had my hair transplant done at EsteCapelli and I’m so glad I did,from the pick up at the airport to the finish on the third day I was looked after first class,the clinic is faultless my chaperone madder was fantastic answering all my questions making me feel very much at ease.
If you’re thinking of having a hair transplant look no further than EsteCapelli 👌🏼

20 November 2023
Unprompted review
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Reply from Estecapelli

Hi Glen,

Thank you for sharing your experience with us 🌟. We are thrilled to hear that your hair transplant journey at EsteCapelli was smooth and first-class from the airport pick-up to the end of the third day. It’s wonderful that our team made you feel at ease and provided support for all your questions throughout the process.

We truly appreciate your trust and recommendation 🙏✨. Your satisfaction motivates our team to continue delivering exceptional service and care to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Excellent care and service!

I was reccomended Estecapelli by a friend. I got in touch and Sky was brilliant, talking me through the process, answering all my questions, and arranging everything. The service and care in Istanbul and at the clinic was faultless, I highly recommend Estecapelli if you're thinking of a hair transplant.

17 November 2023
Unprompted review
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Reply from Estecapelli

Hi Andrew,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that your journey with EsteCapelli was smooth, from the initial contact to your time in Istanbul and at the clinic. It’s wonderful that our team provided clear guidance and attentive care throughout the process.

We truly appreciate your trust and recommendation 🙏✨. Your feedback motivates our team to continue delivering top-quality service and support to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

My name is Thiago 36 years old

My name is Thiago 36 years old. I am leaving i Ireland for the last 10 years from Brazil. I saw EsteCapelli for the first time on instagram. It was a video from another Brazilian also he is leaving in Ireland. So after that I made a search about and the views was amazing. So a contact Alex and a made a appointment. The first contact was a great and the price suit me perfectly. He was very professional and make me feel comfortable about. So after that i decided to go ahead. Everything was just perfect from the airport to the clinic. I am so great full to find the perfect group to look after me. The staff was amazing e didn’t fell any pain and they make me fell very save e comfortable. Today is completed 11 days since I did the hair implant I am so happy about. Especially I have to thank you Alex. He was and still the one make fell happy about my decision and he still looking after me. I really recommend them.

30 September 2023
Unprompted review
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Reply from Estecapelli

Ciao Thiago,

Grazie per aver condiviso la tua esperienza positiva con noi 🌟. Siamo felici di sapere che il tuo percorso di trapianto di capelli presso EsteCapelli è andato liscio, dal primo contatto fino alla visita in clinica, e che ti sei sentito sicuro, a tuo agio e ben seguito durante tutto il processo. Le tue parole gentili significano molto per il nostro team 🙏✨.

Apprezziamo davvero la tua fiducia e raccomandazione 💫. Commenti come il tuo ci motivano a continuare a fornire cure e supporto eccezionali a tutti i nostri pazienti.

patientcare@estecapelli.com

Rated 5 out of 5 stars

My rhinoplasty journey

I want to share my experience with my rhinoplasty provided by EsteCapelli. I have contacted the clinic and approached by James, a man that proved himself to be the most kind, supportive and available man that I could have met in my rhinoplasty journey. All the details were discussed to the letter. I was literally given details about the process step by step which was a very comforting. Everything was provided by them. Accomodation, transfers from the airport to the hotel, from the hotel to the clinic back and forth. I have to say that the journey was amazing, the services were amazing, dr. Mehmet was an artist and overall I am extremely extremely pleased by everything that they have offered me and the nose, the nose is perfect. Many thanks to James, dr. Mehmet and the entire EsteCapelli team.

10 August 2023
Unprompted review
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Reply from Estecapelli

Hi Dani,

Thank you for sharing your wonderful experience with us 🌟. We are thrilled to hear that your rhinoplasty journey at EsteCapelli was smooth and comfortable, and that you felt fully supported and informed throughout the entire process. It’s great to know that our accommodation, transfers, and care met your expectations, and that you are happy with your results ✨.

Your kind words mean a lot to our team 💫. We truly appreciate your trust and recommendation.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Hair transplant

After loads of research and years of contemplating a hair transplant I got in touch with Este Capelli.

I immediately knew this was going to be the best place to get a transplant and I’m two weeks post op and I’m so glad I went with them.

The whole thing was just easy. They explained everything fully and all I had to do was book the flights to confirm the reservation.

From the airport to the hotel to the climic to the aftercare, I couldn’t have asked for a better experience and the results I’ve got so far are incredible.

Thank you so much.

9 October 2023
Unprompted review
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Reply from Estecapelli

Hi,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that your hair transplant journey at EsteCapelli was smooth from start to finish and that you felt fully supported throughout the process. It’s wonderful to know that your experience from airport transfers to aftercare was seamless and that you are already happy with your results ✨.

Your feedback means a lot to our team 💫. We truly appreciate your trust and recommendation.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Faultless, amazing service

This experience with Este Capelli was great from start to finish. From start I mean the months and months ago that I booked with James, who stays in touch regularly prior to the surgery taking place, and is present throughout the whole journey, made me feel very comfortable. Another great thing was that myself and my brother were able to book on together, and have our hair transplants done on the same day, making it less daunting for one another, although after experiencing the way James and the whole staff make you feel so comfortable we both agreed we would have been happy to come alone. I am only a couple of days post op but very happy with the surgery, I am excited to start my after care routine which is very precisely given to you by the staff following your first wash. I would highly recommend Este Capelli.

7 October 2023
Unprompted review
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Reply from Estecapelli

Hi Jordan,

Thank you for sharing your positive experience with us. We’re delighted to hear that you and your brother felt comfortable throughout the entire process and that our team was able to make your journey smooth and reassuring. It’s wonderful to know that our aftercare guidance has helped you feel confident post-surgery.

Your trust and recommendation mean a lot to us. We look forward to seeing your continued progress and are always here to support you.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing from start to finish.

From start to finish, the whole experience with Estecapelli has been amazing. James is an outstanding representative of the company and does his upmost to make you feel comfortable and to help you with whatever you need. I had my procedure a couple of days ago and I am so happy with how it has turned out and the support I have received. The whole team made you feel relaxed and at home. Thanks again to you all.

7 October 2023
Unprompted review
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Reply from Estecapelli

Hi Dan,

Thank you for sharing your wonderful experience with us. We’re thrilled to hear that James and the entire team made you feel comfortable and supported throughout your procedure. It’s great to know you felt relaxed and at home during your time with us.

Your satisfaction means a lot, and we are always here to assist you as you continue your hair transplant journey.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had my first hair transplant in 2021…

I had my first hair transplant in 2021 for the front and it went well i can confirm my hair came out great! I decided to go back in 2023 to get my crown done and the service both time was amazing. I want to thank the team for their hard work! Looking forward to the results on my crown area!

6 September 2023
Unprompted review
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Reply from Estecapelli

Hi Rezwan,

Thank you for sharing your experience with us. We’re delighted to hear that both your procedures went smoothly and that you were happy with the results. It’s great to know our team could provide consistent care and support for your hair transplant journey.

We look forward to seeing the results on your crown area and wish you continued satisfaction with your hair restoration.

patientcare@estecapelli.com

Rated 5 out of 5 stars

This is to express how happy and…

This is to express how happy and Satisfied that I am with your service . It has been a long journey to come to this point and have the good look and to see my natural hair back. The service that I had been so great from well coming me and with all the clinical management and the hair transplant procedures. I am so privileged to get your service and happy . Once again I think you to all the staff and the special person Sky . Thank you Sky. Estecapelli is one of the best hair transplant where I will recommend to any one who is looking to this kind of service.

5 October 2023
Unprompted review
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Reply from Estecapelli

Hi Mulugeta,

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you are so happy and satisfied with your hair transplant journey. It’s great to know that the entire process, from your arrival to the clinical management and procedure, made you feel well cared for and confident.

Your kind words about our team and special mention of Sky mean a lot to us. We truly appreciate your recommendation and are delighted that you’re enjoying your natural hair and overall experience with Estecapelli.

patientcare@estecapelli.com

Rated 5 out of 5 stars

What made my experience great was how…

What made my experience great was how we was treated from start to finish❤️
Very professional and friendly staff,thank you.

18 February 2023
Unprompted review
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Reply from Estecapelli

Hi Marek,

Thank you for sharing your positive experience with us. We are delighted to hear that you felt well cared for and treated professionally from start to finish. It makes our team very happy to know that our staff’s friendliness and professionalism left a positive impression.

We truly appreciate your feedback and recommendation. Your trust and kind words mean a lot to us and motivate our team to continue providing excellent service.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I highly recommend


I had an absolutely fantastic experience with Estecapelli for my hair transplant. Their team of specialists, including the amazing Sky, exceeded all my expectations. Not only did they deliver exceptional results, but their expertise in handling afro hair was truly remarkable. The entire process was smooth, and I couldn't be happier with the outcome. Estecapelli is a top-notch choice for anyone considering a hair transplant – they're simply the best!

10 April 2023
Unprompted review
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Reply from Estecapelli

Hi Mickael,

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided exceptional care and expertise, especially in handling afro hair, and that the entire process was smooth and comfortable for you.

Your kind words and recommendation mean a lot to us and motivate our team to continue delivering top-quality service. We are delighted that you are happy with your results and your trust in Estecapelli.

patientcare@estecapelli.com

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