etcclothing.co.nz Reviews 

182
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the unique designs, comfortable fit, and excellent warmth provided by the various clothing items available in the catalog. Many loyal buyers also appreciate the durable fabric quality that easily lasts for several years and regularly receives wonderful compliments from people around them. Some reviewers were not happy with significant delivery delays on pre-orders and a frustrating lack of timely communication from customer support representatives. A number of customers also mentioned ongoing issues regarding poor garment construction, unexpected fabric materials, and unhelpful responses when seeking assistance for problems.

What people talk about most

Product

Consumers find product to be a mixed experience, as long-time buyers express frustration over delayed... See more

Order

Clients share ambiguous opinions on order experiences, with some consumers reporting great satisfaction... See more

Quality

Customers had ambiguous experiences with quality, as many loyal consumers praised the durable fabrics,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as opinions are sharply divided.... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are sharply divided among consumers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really rate the ETC clothing itself but the absolute shambles of pre orders has been beyond a joke. They FINALLY have got more staff on board and are dealing with the issues. I'm pretty disappointed... See more

Rated 2 out of 5 stars

I have been an ETC customer since 2018. I have a huge amount of clothing, it once was my go to. However now the quality and customer service has dropped. Questions about quality and asking for real li... See more

Rated 5 out of 5 stars

Absolutely love every item I have purchased! My hoodies are Devine, nice thick and fleecy material to keep you warm on these wintery days. The colour's and certain patterns are what sold me.. Siz... See more

Rated 5 out of 5 stars

Have been a customer for many years. The quality of the clothing is fantastic and lasts so well. The ETC are fantastic to deal with I see alot of comments regarding pre orders and sadly that's the... See more


3.3

Average

TrustScore 3.5 out of 5

182 reviews

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3.3

All reviews

(182)

182 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgraceful preorders

Having a preorder that says Oct/November but arrives in July is insane! These jeggings were not worth the wait or quality. Communication was nonexistent. I purchase from many small companies that follow a preorder model and are able to deliver in a timely fashion. I have seen people belittled on Facebook for asking questions and voicing opinions. You put a post up asking your followers to put up reviews to combat the fake reviews and when I commented I was blocked. I had previously supported your business since 2018.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Everything i have purchased from etc over the years have been amazing from wallets, slippers, pants, hoodies, tshirts. Great quality clothing that not everyone else owns.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a custom print hoody and pre…

I ordered a custom print hoody and pre order. The wait was so worth it! The matariki pants are my favourite in my wardrobe and the neon flower hoody is one of the thickest, warmest hoodies I own! I Wear them to school all winter long.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I always saw my friends wearing ETC…

I always saw my friends wearing ETC clothing and always wanted to buy some too, im a mum to 7 so nice clothes are not somthing I buy myself as every thing is for my kids but I got some money for my birthday and I was able to purchase an ETC jumper, pants and a bag, I was so excited when it came and I love it so much! These are my good going out clothes but they are truly comfy and the material is amazing! I wouldn't of cared if it took a while to get my package it would of been so worth the wait!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful clothing

I have been buying from ETC for years. I love the great designs and colour's. Clothing is well made and lasts. I've never had any issues and look forward to receiving the new hoodies soon. My items have always been worth the wait if they were pre orders. Quick delivery and like supporting a nz brand.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Love this quality brand

Love this clothing brand.such great quality! I started buying from etc around 9 years ago and I am still wearing some of those pieces now. Love that there is always new beautiful items being released. Yes I have had to wait for preorders when a ship got stuck overseas in the port, but it was no fault of etc. so many people saying negative things about the preorders but it clearly states there will be a wait. It’s simple don’t pre order if you don’t want to wait. In my opinion the wait was definitely worth it and there was constant communication from the business regarding the ship being stuck in port and when it was due and then the renewal of the ETA. Will continue to shop with this beautiful business as it is my go to brand.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love every item I have…

Absolutely love every item I have purchased!
My hoodies are Devine, nice thick and fleecy material to keep you warm on these wintery days. The colour's and certain patterns are what sold me.. Sizing has been bang on too.
I also purchased the peonie bag and wallet which I gave my mum for mother's day, she loves them both too..
Communication has been quick as has the postage, unless they were pre-orders which I'm more than happy to wait for, it's a nice surprise ❤️
Highly recommend ETC clothing and I wear it proudly too.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

💯 % ETC

Over the past 10 years I have purchased a few items.
Great prices
Lovely fabrics
Good sizing
I get lots of comments on my floral skirt I purchased a few years ago that I still wear.
My hooded zip up sweat shirt with black and pastel colours I absolutely love so warm.
Ive always had great communication.
Ive even had a lovely top hand delivered to my mailbox.
I recommend ETC Clothing 💯

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I’ve loved my clothing that I have received from here. Good quality and always happy. Thank you etc!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

ETC family are amazing ! Team ETC 👌🏼

ETC family are amazing I love all there designs and items !! Quality is amazing and still so affordable!!
I’m always kept in the loop with pre orders etc I’m a very happy customer and have been shopping since the birth of ETC i highly recommend this company to others for genuine real people to help dress you !
Thank you team ETC 💕💕

7 August 2026
Unprompted review

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