ExtremeTerrain.com Reviews 4,803

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders often arrive earlier than expected and are well-packaged. Many people appreciate the competitive pricing, finding that the company often offers some of the lowest prices available for vehicle parts. The website is often highlighted for its ease of navigation and the helpful product information it provides, making the shopping experience smooth and enjoyable. However, some people were dissatisfied with certain aspects of their orders, experiencing issues such as missing parts or incorrect items. A few other people also felt that the product descriptions could sometimes be unclear, leading to confusion about fitment or features. While a small group of people felt that the website's pricing was inconsistent or that they could find the same items cheaper elsewhere, the general sentiment was positive regarding value.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the wide selection, good brands, and... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy, with some praising... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and fast shipping,... See more

Website

People report ambiguous experiences with the website. Many customers praise the ease of navigation, finding... See more

Price

Reviewers highlight positive aspects of price, with many customers appreciating the competitive pricing, good... See more

Based on these reviews

Rated 4 out of 5 stars

What can I say? You have custom off-road parts for wj's. WJ's are more difficult to find parts for because they are so different from the more popular Jeeps, XJ, YJ, TJ etc. I am hoping that you will... See more

Rated 4 out of 5 stars

The coupons offered through my email from you guys, ExtremeTerrain. I couldn't pass up the discount of almost $50, although I thought the original price was a great deal alone. I am looking forward... See more

Rated 5 out of 5 stars

Great experience. Ordered two products which had to be shipped separately. Both orders arrived earlier than initial estimate and both were great. Both installed easily and as advertised. I'm happy, ag... See more

Rated 5 out of 5 stars

I’m impressed with the sales person who helped me place the order. He was able to answer every question and find me exactly what I had in mind. although I haven’t yet received my order, it was less... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The time Ashley C

The time Ashley C. took to help me find the right kit for my jeep. This is my 1st jeep and trying to make sure we knew I needed to fix my jeep. Very patient with me. Thank you Ashley C.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great website and great prices!

I always find what I need on ExremeTerrain. I also love that I can pin items for later. We are just starting our slow renovation project for our sons Jeep. Sticking to the monthly budget is a lot easier when I can just shop my pinned favorites and add them to cart!

8 April 2026
Unprompted review
Rated 4 out of 5 stars

The coupons offered through my email…

The coupons offered through my email from you guys, ExtremeTerrain. I couldn't pass up the discount of almost $50, although I thought the original price was a great deal alone.
I am looking forward to buying from Extreme again. I hope you keep sending me coupons. That can be a deciding factor when needing something for the Jeep.
Thanks, ExtremeTerrain

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I got ahold of Gary O

I got ahold of Gary O. and he answered all of my questions and also gave additional advice. He was very helpful and also gave me his direct number in case I needed more help. GREAT GUY.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Jeep Newbie shopping insights

It was an easy shopping experience, with a wealth of resources to assist with ensuring that the products chosen are the correct ones for your Jeep. The customer posts gave insight on how the build I’m currently working on might looking if I incorporate the products being considered.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I am highly disappointed in extreme…

I am highly disappointed in extreme terrain as I purchased an item from them and upon receiving the item and seeing that it wasn't what I was expecting I returned the item and while waiting for my refund which I never received until I called them to ask where my refund was I was told that they had kept my money and put toward store credit with out asking me first clearly when someone returns something it would obvious that they would want a refund not store credit I see the tactic they are using and find it extremely inappropriate don't assume we want store credit before asking

8 April 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello Valentin,

Thank you for taking a moment to share your feedback with ExtremeTerrain. We are sorry to hear of the issues you experienced when processing a return for the MGP Brake Caliper Covers.

We reviewed your order and we see that you initiated the return online through our Customer Portal. When the return is being set up, there is a section where you can select if you would like the refund to be issued via store credit or back to the original payment method. The system does default to store credit, but you do have the option to change it to refund back to your original payment method. We show that when the return was set up, store credit was selected as the return method.

We do see that you contacted us and we were able to refund your original payment method.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Rated 5 out of 5 stars

Gary O

Gary O. Is super helpful and friendly. We were able to get my order moving and answer my questions.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

May want to choose another Vender. First Time and Very Disappointing...

Ordered a ring and pinion kit with Tom G. on Friday and it was supposed to include the differential covers. I asked to make sure. I asked for the price with the covers to make sure as well. Tom placed the order. I received an email showing my order confirmation. The kit did not show the covers. I called the direct line Monday, no answer, and left a message. No callback. I called Tuesday, no answer, I texted the direct line, no answer. I then called the original number. I was transferred three times before Tom called me directly because they couldn't figure out how to transfer me to Tom. Tom said he remembered our conversation and my order. He then stated he didn't know why my kit didn't have the covers because he placed the order for the kit with the covers. He said I would need to pay the difference of about 300.00 and return the kit in route and they would send me the kit with the covers. That is not acceptable. I scheduled time with a mechanic to install this kit. This would be outside that window. This is the only solution offered. All extra money for this mod was allocated to other upgrades once the kit was ordered. Their Veterans discount isn't really a discount but more like a store credit. I did not catch the difference in price because I thought there was a discount on the order, taxes, shipping, and price of parts. Hard to get all of that through the phone. Very disappointing first experience. I believe I will choose another vender in the future. This purchase was over a thousand dollars. It should have been processed correctly.

3 April 2026
Unprompted review
ExtremeTerrain.com logo

Reply from ExtremeTerrain.com

Hello Joshua,

Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent service experience. We also want to thank you for being a member of our Military, Medical and First Responders, Cashback Program. We are happy to offer this program to thank our customers, like you, for the service you provide to our communities and our country. We are sorry to hard that you were not aware that this is a cashback program, and not an upfront discount. As a verified Military, Medical, or First Responder you will receive 5% XT Cash Rewards Sitewide, 10% XT Cash Rewards on Select Brands or 20% XT Cash Rewards on Open Box.

Regarding the order for the Yukon Gear Dana 44 Front/Dana 44 Rear Axle Ring Pinion and Gear Kit; 4.88 Gear Ratio, we reviewed your conversation with our Sales Team and you are correct, the representative who assisted you entered the incorrect item number. You both agreed that you wanted the Yukon Gear Dana 44 Front/Dana 44 Rear Axle Ring Pinion and Gear Kit with Differential Covers; 4.88 Gear Ratios. (I added the link for this item below) but when the order was placed, the representative submitted an order for the kit without the covers. Below is the link for the item, I believe you wanted to order:

https://www.extremeterrain.com/yukon-gear-jeep-gladiator-dana-44-front-dana-44-rear-axle-ring-pinion-488-ygk068stg2.html

Joshua, We do apologize for this error, and we hope that we can assist you in resolving this issue for you. We can set up a return and exchange for you and have the correct kit sent. If there is a price difference, you will need to pay the difference, but we issued a credit to your account to assist with this difference in cost. Please note, this credit is valid until 7/31/2026.

We noted your order with this information so the representative you speak with will be able to assist you. You can reach our representatives at 610-990-4559, and they are available to assist you weekdays from 8:30-11PM EST and weekends from 8:30-9 PM EST

Thank you,

Rated 5 out of 5 stars

Great selection

Great selection, great price w/discount coupon. Fitment guide. Ease of navigating payment.

7 April 2026
Unprompted review

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