Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... See more
Company replied
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See what reviewers are saying
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... See more
Company replied
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... See more
Company replied
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... See more
Company replied
Company details
- #268 of 595 best companies in Clothing Shop
- #167 of 279 best companies in Fashion accessories shop
- #129 of 237 best companies in Men's clothes shop
- #114 of 254 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, United Kingdom
- 01256 352103
4.8
Excellent
166 reviews
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The Ff blouse is just what I wanted
The Ff blouse is just what I wanted. It will be excellent for so many occasions. I received an email confirming that the blouse was ready to be collected from my local FatFace shop. The collection was straightforward. The staff were welcoming and efficient.
14 March 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good purchases
Good quality products, reasonable price. Great ordering and delivery experience.
12 March 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The top came into the shop quicke then…
The top came into the shop quicker then I was expecting which was good I haven’t wore it yet only tried it on but all good.
24 February 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always very good service!!!
19 February 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and found it easy and it…
Ordered online and found it easy and it was delivered very quickly
28 January 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable stylish jumper
Saw the jumper in store in 2 different colours and said to myself I would buy this in another colour. As soon as the other colour was on the website I ordered online and ready to pick up in store earlier than originally quoted. The only negative was trying to use a gift card to buy the jumper - it didn't work!
Pick up was easy.
22 January 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another good purchase Really good online service
Really good online service, normally visit a store to try items on but size is consistent when ordering online, good quality
19 January 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service is amazing and the…
Customer service is amazing and the items are just as good
8 January 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This his whole process was superb
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁
3 January 2026
Reply from FatFace - BASINGSTOKE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Love fat face clothes are amazing
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰
6 January 2026
Reply from FatFace - BASINGSTOKE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Plenty of choice
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.
4 January 2026
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very quick service and delivery.
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted
7 November 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I do have an account, so...
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!
24 November 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service all round
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊
26 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Speedy and friendly service!
19 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products great online…
Great products great online availability and delivery to store.
13 October 2025
Reply from FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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