Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more
Company replied
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See what reviewers are saying
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more
Company replied
Ordered on line and collected at store. All very well organised. Received word when ready for collection. Staff very helpful and items I ordered were perfect fit.
Company replied
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... See more
Company replied
Company details
- #277 of 614 best companies in Clothing Shop
- #166 of 284 best companies in Fashion accessories shop
- #131 of 242 best companies in Men's clothes shop
- #115 of 252 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Victoria Square, BT1 4QG, Belfast, United Kingdom
- 028 9031 1597
4.7
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I had such a lovely experience in…
I had such a lovely experience in Victoria Square Belfast shop today. Clothes choices were excellent and the staff were so pleasant and honest with they're opinions. I left feeling special, with a smile on my face and a new summer wardrobe. Will definitely be back. Thank you so much.
23 April 2022
Unprompted review
Reply from FatFace - BELFAST 2
Hi Barbara, thank you for your lovely review on your recent visit to Belfast. This is really wonderful and your comments will be passed on to the store team. Take care, LE
Love this shop!
Love this shop for style, quality and choice. Very friendly and helpful staff always willing to assist.
20 April 2022
Reply from FatFace - BELFAST 2
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear that you received excellent service in our Belfast store.
I hope you have a lovely weekend.
- EP
Excellent
Excellent. The hoodie I ordered online arrived very quickly but was too big. no problem I took it to the Belfast store and lovely helpful staff replaced it with smaller size. Couldn't have been easier.
16 April 2022
Reply from FatFace - BELFAST 2
Good Afternoon,
Thank you for your review. Great to hear you managed to exchange your hoodie for a smaller size. Have a wonderful day! -KC
Fatface purchase
Items delivered on time Really pleased with purchase 😀 Quality impressive
13 April 2022
Reply from FatFace - BELFAST 2
Hello there,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. I am glad that the quality is impressive too. This is good to hear.
Have a lovely afternoon DW
Excellent store and helpful staff
Two recent visits and purchased clothes for both my wife and I, as well as our son. Staff in Belfast Branch are very helpful, and knowledgeable about their products and stock. Referred us to the excellent website for some lines which weren't in store, and these were duly ordered and arrived promptly also. Always excellent quality, we are delighted with our purchases and the service from both in-store (which we prefer) and on-line, when this is necessary.
12 April 2022
Reply from FatFace - BELFAST 2
Good afternoon Mark
I am so happy to read what a positive experience you had in the Belfast store. I will be sure to pass this on to the wonderful team. I am glad that you also enjoy our online ordering
I hope you have a wonderful day! DW :)
Reply from FatFace - BELFAST 2
Hi Andrea,
Thank you for your 5* review.
I am so pleased to hear such positive feedback about the service you received. I hope you enjoy your new items!
Have a lovely afternoon EG
Quality product
I've never been disappointed with any purchases made from FatFace. Material and design always top quality and durable.
22 March 2022
Reply from FatFace - BELFAST 2
Good Afternoon Stephen
Thank you for your 5* review.
I am so pleased to hear of your recent experience with us.
Have a great Afternoon.
- EP
Reply from FatFace - BELFAST 2
Good Morning, Thank you for giving us a 5 star review and it is great to hear such positive feedback about our staff in the Belfast store. Have a lovely day. LM
The service was excellent and I was…
The service was excellent and I was very pleased with the jumper
26 January 2022
Reply from FatFace - BELFAST 2
Hello Mrs Molyneaux,
Thank you for taking the time to leave us a review.
I am so happy to hear you received excellent service with us and you are pleased with your new purchase.
Have a great day!
Take care - CT
Reply from FatFace - BELFAST 2
Good afternoon Rosemary!
I am so happy to read what a positive experience you had in the belfast store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Served by Lauren. Superb Service.
We were in the Belfast store today and the customer service we received was second to none. We were served by Lauren who was on hand to help, really friendly and attentive right up to keeping our bags safe for us until we returned so we didn't have to carry them with us. Absolutely impeccable service, well done and thank you!!!! The store itself was tidy and well presented, great variety of clothes and excellent quality throughout.
15 December 2021
Unprompted review
Reply from FatFace - BELFAST 2
Good afternoon Damien!
I am so happy to read what a positive experience you had in the Belfast store. I will be sure to pass this on to the wonderful team.
I hope you have a great weekend! CA :)
Easy purchase and friendly helpful…
Easy purchase and friendly helpful service
9 December 2021
Unprompted review
Reply from FatFace - BELFAST 2
Good morning,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!-DW
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