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FatFace - BELFAST 2 Reviews 238

TrustScore 4.5 out of 5

4.7

1 Victoria Square, BT1 4QG Belfast, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more

Company replied

Rated 5 out of 5 stars

Ordered on line and collected at store. All very well organised. Received word when ready for collection. Staff very helpful and items I ordered were perfect fit.

Rated 5 out of 5 stars

Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more

Company replied

Rated 5 out of 5 stars

Was made to feel very welcome by the lovely Karen. She was very approachable, helpful and friendly and made it a wonderful shopping experience.


Company details

  1. #280 of 620 best companies in Clothing Shop
  2. #168 of 286 best companies in Fashion accessories shop
  3. #130 of 242 best companies in Men's clothes shop
  4. #118 of 256 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 5 out of 5 stars

Clothes are amazing and staff are so…

Clothes are amazing and staff are so helpful and service is excellent.love going into the shop.

29 July 2023
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Veronica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

The size 12 ordered was on the small…

The size 12 ordered was on the small side so returned it to the store in Belfast. Lovely assistant there managed to find the one remaining size 14 which was a returned item. She was very helpful and pleasant. Overall, am very happy with my purchase.

18 July 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Pauline

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Rated 5 out of 5 stars

Great quality of staff and clothing.

The quality of Fat Face products are very good and the staff were very helpful.

8 July 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Rated 2 out of 5 stars

Love fatface but .…

love fatface but my experience yesterday evening was poor. Staff member who i think was management was waiting for me outside the fitting room door. I Had not made up my mind but felt pressured into making a decision and she took my item to the till for me. I just paid and left even though I wasn't finished browsing and shopping.

30 June 2023
Unprompted review
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi there, thank you for taking the time to leave your review.
I am sorry to hear that you had this poor experience whilst in our Belfast store. I will be sure to get in touch with them.

If you would like to discuss this further, then please do reach out to us at customerservices@fatface.com

Thank you, LE

Rated 5 out of 5 stars

Nice

Nice clothes, comprehensive sizes, friendly staff, same as always. This is why I only shop there.

10 June 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Rated 4 out of 5 stars

Great product price and easy to use the…

Great product price and easy to use the website

5 May 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello Stephen, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Rated 5 out of 5 stars

I bought some sale jammies for our son……

I bought some sale jammies for our son… as ever the sale price is great. The quality is also superb.

27 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Im a regular Fatface shopper

Im a regular Fatface shopper , got utility trousers this time around, I arranged pickup in store as their delivery partners Evri are very poor , was ready in store in 3 days from order , great as always

29 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Great boots at a fab price

Great boots at a fab price. Used click and collect at the Belfast Store and the staff were just perfect, really pleasant experience 😬

28 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Naimh,

Thank you for your 5* review.

I am so glad to hear that you had a great experience with us. I hope you enjoy your new items.

Have an amazing day!

JH

Rated 5 out of 5 stars
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Take care, KS

Rated 5 out of 5 stars

Staff very helpful

20 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good afternoon, Denise

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Belfast store.

Take care, JB

Rated 5 out of 5 stars

I sent for the comfy mens slippers

I sent for the comfy mens slippers, as I have a broad foot, and they arrived in pristine condition, very comfortable and Less than half price! So I am sure to purchase from her again in the future. Good Job.

13 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hi Christine

thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Shop very tidy clothes led out well…

Shop very tidy clothes led out well staff very friendly and helpful

23 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Attentive staff

16 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Friendly,helpful staff at the Belfast…

Friendly,helpful staff at the Belfast store.

16 April 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Great service

Great service by click and collect to the Belfast store.

29 March 2023
FatFace - BELFAST 2 logo

Reply from FatFace - BELFAST 2

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

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