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FatFace - SALISBURY 2 Reviews 135

TrustScore 5 out of 5

4.9

8/10 Old George Mall, SP1 2AF Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... See more

Company replied

Rated 5 out of 5 stars

Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... See more

Company replied

Rated 4 out of 5 stars

Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.

Company replied


Company details

  1. #280 of 620 best companies in Clothing Shop
  2. #168 of 286 best companies in Fashion accessories shop
  3. #130 of 242 best companies in Men's clothes shop
  4. #118 of 256 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, United Kingdom

  • 01722 340163

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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Rated 5 out of 5 stars

Lovely soft denim jacket

Lovely soft denim jacket. Fitted perfectly. Just what I wanted.

11 April 2022
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Good Morning Mrs Batchelor

Thank you for your 5* review.

I am so pleased to hear that you are happy with your new Jacket.

Have a great week!

- EP

Rated 5 out of 5 stars

Great service

Great service, really helpful. Sales assistant went out of her way to chat to the kids and found them a sticker. Really lovely

22 March 2022
Unprompted review
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Good Morning Emma

Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Salisbury store. Please be assured that this will be passed onto the crew members involved.

I hope you have a good rest of the day.

- EP

Rated 5 out of 5 stars

Beautiful clothes!

FatFace has become my new 'go to' shop for clothes. They are excellent quality and have a lovely range for both adults and children. Whilst in my opinion their clothes are quite pricey, you definitely get what you pay for, would definitely recommend!

5 February 2022
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello Becky,

Thank you for taking the time to leave your feedback.
I'm happy to hear you love all our ranges from youngsters to adults. I hope you keep shopping with us and keep an eye out for our new collection!

Have a great weekend!

Take care, AO

Rated 5 out of 5 stars

Quality clothes and friendly staff

Lovely clothes stocked at local store and when ordering clothes online as a last minute Christmas gift, came swiftly.

3 February 2022
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hi Tracey,
Thank you for leaving us your 5 star review.
I am pleased to read that your instore and online shopping experience was a such positive one. Thank you for being a loyal customer. LM

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