I brought these tablets in January based on the advertisement, from dragons den etc ! I paid £82.95 ( think order number 31207670552) . I think this is disgusting to mislead people who really want... See more
Company replied
Figur Figur
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See what reviewers are saying
I bought this product in January cost me £109.95 started taking them 1x daily along with 2 glasses of water in February followed a balance diet throughout out the 3month course lost 1lb hardly anyth... See more
Company replied
I placed an order for 90 tablets back in January (Figur Order GB-20235093187) followed the instructions for taking them coupled with a balanced diet and no over eating, but at the end of the course I... See more
Company replied
These tablets do not do what they say. Have been taking as per the instructions. Myself and my husband have both taken these tablets. We started them on 14/2/23 have taken all 90 tablets as recommende... See more
Company replied
I purchased 3 months supply for…
I purchased 3 months supply for £109.95.
I have done everything thing as directed. I have not lost a pound or inches. It is a total scam. And to use Dragons Den and top actress is shocking. They do not work. These diet pills do not work. It has stressed me out and emotional upset me. I was so excited only to be let down again. These people should not be allow to you Dragons Den and actress . There are so many slimming pills out there and Dragons Den have put there names to them all. I wish a total refund.
24 January 2023
Unprompted review
Reply from Figur Figur
Hi Alison,
We're sorry to hear that you haven't experienced the desired results with our product. We appreciate your feedback and take all feedback seriously.
Please note that we have started the refund process for your purchase. It usually takes five business days to process and for the refund to be visible in your account. We apologize for any inconvenience caused.
If you have any further concerns or questions, please do not hesitate to contact us at mail@figur-figur.com.
Thank you for giving our product a try.
Best regards,
Figur - Customer Support
So I've waited a few weeks before…
So I've waited a few weeks before writing this to see if how I was feeling while taking FIGUR would improve and it has. I was excited to try these especially after seeing the celebrity reviews and seeing that a Dragon had invested in this which I later found to be completely untrue. Very disappointed to be mislead like that. So I used FIGUR for one month. I lost no weight but was hungry all the time. I got very bad constipation and the final straw was hot and redness in my face. Since stopping all this has stopped. Now I purchased 3 months for €135.95 I have 2 months here that I can happily return as I would like a refund. Very unsatisfied. Order No. IE-20235075084 .
26 February 2023
Unprompted review
Reply from Figur Figur
Hi Michelle,
We are sorry to hear that you have not experienced any weight loss while using our Figur weight management capsules, and we apologize for any inconvenience this may have caused.
As a gesture of good faith, we have refunded your order. Please note that it may take a few business days for the refund to be processed and show up in your account.
We take your feedback seriously and appreciate you bringing this to our attention. We are constantly striving to improve our products and services to meet the needs and expectations of our customers.
If you have any further questions or comments, please do not hesitate to contact us at mail@figur-figur.com. We would be happy to assist you.
Thank you for considering our product and we apologize again for the inconvenience.
Best regards,
Figur - Customer support
This product has not worked for me at…
This product has not worked for me at all I had 3 months supply into the third month nothing has changed no weight loss . I have been exercising also so disappointed.
A waste of hard earned money
22 March 2023
Unprompted review
Reply from Figur Figur
Hi Sarah,
Thank you for taking the time to provide feedback on your recent experience with our product. We're sorry to hear that you haven't seen the results you were hoping for after three weeks of use.
We understand that everyone's weight loss journey is different, and while some may see results quickly, it may take longer for others. It's important to remember that weight loss is a gradual process that requires consistency and patience.
We would like to offer our assistance in any way possible to help you achieve your weight loss goals. Please feel free to email us at mail@figur-figur.com so that we can discuss your concerns further and provide any additional support or guidance you may need.
Thank you again for choosing our product, and we hope to hear from you soon.
Best regards,
Figur - Customer support
Bought the 3 month supply
Bought the 3 month supply, delighted they sent to ireland, with my health issues was looking for a quick fix to lose weight then keep it down, disappointed no weight lose after all the hype from Dragons Den thought I would be onto a winner. I would have recommended these to friends if they had worked. I would like refund but not holding on to that hope like I’m holding onto my weight!
22 March 2023
Unprompted review
Reply from Figur Figur
Hi Scottdewick,
We are sorry to hear that you had a negative experience with our product. However, we could not find your order based on the information provided. We would like to help resolve this issue and offer a solution, but we need more information to do so. Could you please provide us with your order number or contact us at mail@figur-figur.com?
We understand that you are disappointed and frustrated, and we apologize for any inconvenience caused. Our customer service team is available to assist you in any way possible to resolve this matter.
We kindly request you to update your review with the order number or contact us directly, so that we can assist you in getting the refund.
Once again, we apologize for any inconvenience caused, and we hope to resolve this matter as soon as possible. Thank you for bringing this to our attention.
Best regards,
Figur - Customer support
I was so excited with the reviews for…
I was so excited with the reviews for this product however I have taken these for a month now, I haven’t lost a single pound and the side effects were major acid reflux and feeling extremely sick. I am so disappointed with this product as it doesn’t do what they say it does, I will be looking to get my money back
I have also just received an email stating that as it’s over 14 days I am not entitled for a refund, I am so upset that my hard earned money has been wasted and my confidence is now at its lowest :-(
My order number is GB-20235192630
I am now waiting for your response since updating this review
Thanks
Vickie
22 March 2023
Unprompted review
Reply from Figur Figur
Hi Vicky,
We are sorry to hear that you had a negative experience with our product. However, we could not find your order based on the information provided. We would like to help resolve this issue and offer a solution, but we need more information to do so. Could you please provide us with your order number or contact us at mail@figur-figur.com?
We understand that you are disappointed and frustrated, and we apologize for any inconvenience caused. Our customer service team is available to assist you in any way possible to resolve this matter.
We kindly request you to update your review with the order number or contact us directly.
Once again, we apologize for any inconvenience caused, and we hope to resolve this matter as soon as possible. Thank you for bringing this to our attention.
Best regards,
Figur - Customer support
Did not do what it promised
This product did not work for me, I didn't loose any weight at all.
But when I complained, the company did pay me back all of my money. 3 stars for that reason
1 March 2023
Unprompted review
Reply from Figur Figur
Hi Elina,
We are sorry to hear that our product did not meet your expectations, and we apologize for any inconvenience caused.
In response to your review, we have processed your request for a refund. The amount will be visible in your account within the next five working days.
We appreciate your feedback and will use it to improve our products and services. If you have any further questions or comments, please feel free to contact us at mail@figur-figur.com.
Once again, we apologize for any inconvenience caused, and we hope to serve you better in the future.
Best regards,
Figur - Customer support
I am half way through my second packet…
I am half way through my second packet of Figur weight management capsules. No weight loss what-so-ever. I have even been careful of what I eat.
21 March 2023
Unprompted review
Reply from Figur Figur
Hi Eeva,
We are sorry to hear that you have not experienced any weight loss while using our Figur weight management capsules, and we apologize for any inconvenience this may have caused.
As a gesture of good faith, we have refunded your order. Please note that it will take around five business days for the refund to be processed and show up in your account.
We take your feedback seriously and appreciate you bringing this to our attention. We are constantly striving to improve our products and services to meet the needs and expectations of our customers.
If you have any further questions or comments, please do not hesitate to contact us at mail@figur-figur.com. We would be happy to assist you.
Thank you for considering our product and we apologize again for the inconvenience.
Best regards,
Figur - Customer support
Disappointing Experience
Disappointed in this product, 7 weeks in and I’ve had to stop due to stomach problems , most probably caused by the tablets as few days after stopping I feel better.
Was hoping this product would help me shift weight but like many others I’ve been mislead by the hype and false statements and lost no weight only £109.
Might work for some but for the majority it doesn’t as all the other reviews suggest.
Paid through Klarna order No: 357VF7V7-1
21 March 2023
Unprompted review
Reply from Figur Figur
Hi Nigel,
We are sorry to hear that you had a negative experience with our product. However, we could not find your order based on the information provided. We would like to help resolve this issue and offer a solution, but we need more information to do so. Could you please provide us with your order number or contact us at mail@figur-figur.com?
We understand that you are disappointed and frustrated, and we apologize for any inconvenience caused. Our customer service team is available to assist you in any way possible to resolve this matter.
We kindly request you to update your review with the order number or contact us directly.
Once again, we apologize for any inconvenience caused, and we hope to resolve this matter as soon as possible. Thank you for bringing this to our attention.
Best regards,
Figur - Customer support
No improvement at all I put a little…
No improvement at all I put a little weight on so not working for me cannot recommend it.Sorry do not have the order number but on the bank statement it says 31207670552 and taken out on the 06/02/23.
21 March 2023
Unprompted review
Reply from Figur Figur
Hi Jeff,
We are sorry to hear that you had a negative experience with our product. However, we could not find your order based on the information provided. We would like to help resolve this issue and offer a solution, but we need more information to do so. Could you please provide us with your order number or contact us at mail@figur-figur.com?
We understand that you are disappointed and frustrated, and we apologize for any inconvenience caused. Our customer service team is available to assist you in any way possible to resolve this matter.
We kindly request you to update your review with the order number or contact us directly.
Once again, we apologize for any inconvenience caused, and we hope to resolve this matter as soon as possible. Thank you for bringing this to our attention.
Best regards,
Figur - Customer support
Company is rubbish I have taken since…
Company is rubbish I have taken since January and noticed no difference at all. When contacted company was told I was out of my grace period of 14 days. This isn’t enough time to assess whether it’s going to work or not so think it’s an absolute con and it’s a waste of money. Will know better got future hope no one else gets sucked in to this.
21 March 2023
Unprompted review
Reply from Figur Figur
Hi Joanne,
We are sorry to hear that our product did not meet your expectations, and we apologize for any inconvenience caused.
In response to your review, we have processed your request for a refund. The amount will be visible in your account within the next five working days.
We appreciate your feedback and will use it to improve our products and services. If you have any further questions or comments, please feel free to contact us at mail@figur-figur.com.
Once again, we apologize for any inconvenience caused, and we hope to serve you better in the future.
Best regards,
Figur - Customer support
Brought 3 packs,finished 1 and half way…
Brought 3 packs,finished 1 and half way through pack 2. Have not lost a single pound, except from my bank account, over £100 for the three packs, scam, would advise to look somewhere else that has a proven track record.
21 March 2023
Unprompted review
Reply from Figur Figur
Hi John,
We are sorry to hear that our product did not meet your expectations, and we apologize for any inconvenience caused.
In response to your review, we have processed your request for a refund. The amount will be visible in your account within the next five working days.
We appreciate your feedback and will use it to improve our products and services. If you have any further questions or comments, please feel free to contact us at mail@figur-figur.com.
Once again, we apologize for any inconvenience caused, and we hope to serve you better in the future.
Best regards,
Figur - Customer support
Myself and my wife have taken these…
Myself and my wife have taken these pills for 2 months and all we both got out of the experience is side effects as listed by our people. I managed to lose 2 pounds, definitely not what was advertised. I have asked for a refund. Let’s see what happens
21 March 2023
Unprompted review
Reply from Figur Figur
Hi Richard,
We are sorry to hear that our product did not meet your expectations, and we apologize for any inconvenience caused.
In response to your review, we have processed your request for a refund. The amount will be visible in your account within the next five working days.
We appreciate your feedback and will use it to improve our products and services. If you have any further questions or comments, please feel free to contact us at mail@figur-figur.com.
Once again, we apologize for any inconvenience caused, and we hope to serve you better in the future.
Best regards,
Figur - Customer support
These pills don't work
These pills don't work.
Both me n my partner tried them and no change.
Don't waste your money
17 March 2023
Unprompted review
Reply from Figur Figur
Hi Amanda,
We are sorry to hear that our product did not meet your expectations. We take all feedback seriously and are committed to ensuring our customers are completely satisfied with their purchase.
In light of your review, we have initiated a refund process for your order. Please allow some time for the refund to be processed and reflected in your account.
We apologize for any inconvenience caused and thank you for giving our product a try.
Best regards,
Figur - Customer support
Bought these at the start of January…
Bought these at the start of January and have not lost any weight. I would very much like a refund please. Order GB-20234812464
5 January 2023
Unprompted review
Reply from Figur Figur
Hi Eunice,
We are sorry to hear that you did not achieve your desired weight loss results with our product. We take customer satisfaction very seriously, and we apologize for any disappointment or inconvenience that this may have caused you.
In response to your request for a refund, we have processed it for you. You should see the refund reflected in your account within the next five working days.
We appreciate your feedback and want to assure you that we are committed to improving our products and services. We value your trust and thank you for choosing our company.
If you have any further concerns or questions, please do not hesitate to reach out to us.
Best regards,
Figur - Customer support
GB-20234820271 Figur - Didn't work for me :o(
I ordered these at the start of January and they took several weeks to arrive. I finally started to take them at the start of March with my head in the right place, ready to watch what I eat and exercise too. Unfortunately these tablets have given me stomach bloating and pain so bad that I have had to stop taking them. I'm also bulging out of my clothes due to the bloating. On top of the side effects I haven't lost a single pound!
I would very much like a refund please as I have been through hell for almost 3 weeks and achieved nothing!
I knew this was too good to be true, £110 down the drain!
1 March 2023
Unprompted review
Reply from Figur Figur
Hi Rozzi,
We are sorry to hear that our product has not met your expectations, and we apologize for any discomfort or inconvenience you may have experienced as a result of taking our tablets. We take customer satisfaction seriously, and we want to make things right for you.
In response to your request for a refund, we have processed it for you. Please note that it may take up to five working days for the refund to appear in your account.
We appreciate your honest feedback, and we are committed to improving our products and services. If you have any further concerns or questions, please do not hesitate to contact us.
Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer support
7 weeks of taking the tablets 3lb lost…
7 weeks of taking the tablets 3lb lost and £109 down don’t bother wasting your money, email between Lea and myself at customer service ended with her saying do calorie counting meals and exercise more which is not what is on the advertisement just that it melts fat.my order number is 62BS63N4-1 if by any chance figur decides to refund my money. This company is rubbish don’t waste your time and money
2 February 2023
Unprompted review
Reply from Figur Figur
Hi David,
We are sorry to hear that you had a negative experience with our product. However, we could not find your order based on the information provided. We would like to help resolve this issue and offer a solution, but we need more information to do so. Could you please provide us with your order number or contact us at mail@figur-figur.com?
We understand that you are disappointed and frustrated, and we apologize for any inconvenience caused. Our customer service team is available to assist you in any way possible to resolve this matter.
We kindly request you to update your review with the order number or contact us directly.
Once again, we apologize for any inconvenience caused, and we hope to resolve this matter as soon as possible. Thank you for bringing this to our attention.
Best regards,
Figur - Customer support
On my second packet no changes at all…
On my second packet no changes at all feel like I’m putting weight on. No way off contact to request a refund
20 March 2023
Unprompted review
Reply from Figur Figur
Hi Kush,
We are sorry to hear that you have not seen any changes while using our product. However, we are having trouble locating your order based on the information you have provided in your review. We would appreciate it if you could share your order number with us, so that we can better assist you and process your refund request. Alternatively, you can contact us directly at mail@figur-figur.com.
We take customer satisfaction very seriously, and we want to ensure that we address any concerns that you may have. We apologize for any inconvenience caused and appreciate your understanding.
Thank you for your cooperation, and we look forward to hearing from you soon.
Best regards,
Figur - Customer support
Appalling Company
When I received my box of capsules,they had absolutely no paperwork with them,no information about side effects drug interaction and were obviously nothing to do with Dragons Den,I asked to send them back for a refund.
I took them to the post office and at some cost posted them,tracked,insured and receipted .
I contacted figur several times asking where my refund was and got told they hadn’t received them at the warehouse.
Checked my Royal Mail Tracker and they were delivered on 15th March. E mailed yesterday and sent tracking report and asked where my refund is.
Lo and behold an answer this morning asking for my order number,return address,etc which I have sent them on several occasions already
AVOID THIS COMPANY LIKE THE PLAGUE
Liz ..Uk
20 March 2023
Unprompted review
Reply from Figur Figur
Hi Isabella,
We are sorry to hear about the inconvenience you have faced regarding the return and refund of our product. We apologize for any delay or miscommunication in the process.
We can confirm that your refund request has been processed, and the refund was initiated on March 20th. It should take around five working days for the refund to appear in your account.
We understand your frustration and want to assure you that we take every customer concern seriously. We apologize for any inconvenience caused during the process.
If you have any further questions or concerns, please do not hesitate to contact us at mail@figur-figur.com. We appreciate your patience and understanding.
Best regards,
Figur - Customer support
AVOID AVOID AVOID...Shocking how this…
AVOID AVOID AVOID...Shocking how this Figur company can con people. They give you 14 days for refund although that's never enough time to try it out.
Pills are absolute rubbish.....DO NOT WASTE YOUR MONEY!
5 January 2023
Unprompted review
Reply from Figur Figur
Hi Bernadette,
We are sorry to hear that our product did not meet your expectations. We take all feedback seriously and are committed to ensuring our customers are completely satisfied with their purchase.
In light of your review, we have initiated a refund process for your order. Please allow some time for the refund to be processed and reflected in your account.
We apologize for any inconvenience caused and thank you for giving our product a try.
Best regards,
Figur - Customer support
Absolutely useless don't waste your…
Absolutely useless don't waste your money
18 March 2023
Unprompted review
Reply from Figur Figur
Hi Lisa,
We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.
However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.
We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Figur - Customer Support
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