Figur Figur 

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See what reviewers are saying

Rated 1 out of 5 stars

I brought these tablets in January based on the advertisement, from dragons den etc ! I paid £82.95 ( think order number 31207670552) . I think this is disgusting to mislead people who really want... See more

Company replied

Rated 1 out of 5 stars

I bought this product in January cost me £109.95 started taking them 1x daily along with 2 glasses of water in February followed a balance diet throughout out the 3month course lost 1lb hardly anyth... See more

Company replied

Rated 1 out of 5 stars

I placed an order for 90 tablets back in January (Figur Order GB-20235093187) followed the instructions for taking them coupled with a balanced diet and no over eating, but at the end of the course I... See more

Company replied

Rated 1 out of 5 stars

These tablets do not do what they say. Have been taking as per the instructions. Myself and my husband have both taken these tablets. We started them on 14/2/23 have taken all 90 tablets as recommende... See more

Company replied

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Rated 1 out of 5 stars

Do not buy

Do not buy. I only bought 30 of these just to try them and I don’t have a lot of weight to lose so didn’t want to buy too many. However I’ve seen no results if anything I feel as though I’ve put weight on. I’ve also had the worst stomach pains and diarrhoea it’s been awful. This product does not work. Please can I have a full refund. Order GB-20235008424 £59.99

11 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi KG,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20235008424, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

I’ve been taking figur for nearly 4…

I’ve been taking figur for nearly 4 weeks and had the worst stomache cramps diarrhoea plus slight weight increase. I’ve now been unwell for 6 days. I have sent an email complaining about no weight loss and I do eat health by the way but the reply said it doesn’t work for everyone. I didn’t get any mention of a refund

10 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Patrice,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients, which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Please please do not buy this product

Please please do not buy this product. Only thing I lost was £59.in money feel so foolish that I'd paid for this this total rubbish I'd say even fraudulent and false claims to lose weight. Believe me put as many celebrities endorsing this product it's useless.so save your £££ and try exercise and eat wisely.can I please get a refund.GB20235127500

10 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Anthony,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients, which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

No impact.

The tablets made no difference at all. Used them for a month, in line with their directions, but absolutely no difference. Dragons den?? Dragons con more like......

10 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Billy,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients, which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Waste of money

This product is a waste of money. It definitely doesn’t do what it claims. After one month of using Figur I haven’t lost a single pound. My advice would unequivocally be to save your money!

10 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Sheila,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients, which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

After spending my money on the above…

After spending my money on the above product I was so disappointed I lost no weight at all I have tried to contact customer services to obtain a refund but unable to contact anyone

10 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Lisa,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number, you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

THEY DO NOT WORK! VERY DISAPPOINTED

Order no: GB-20235154036 - I have been using these for a while now & they simply do not work! I have actually put weight on. Very disappointed especially when they cost so much.

Figur Figur please could you issue a full refund. Thank you

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Emma,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20235154036, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Don't waste your money on these…

Don't waste your money on these tablets. They DO NOT work

10 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Paula,

We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.

However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com or update this review with your order number and contact information, and we will do our best to resolve the issue promptly.

We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Don’t believe the hype.

Purchased the product in January whilst my partner was away and we didn’t start taking them straight away as we wanted to be excited together. The hype that was the campaign of a treadmill in a pill and the so called high profile actors who allegedly endorsed the product was all false advertising along with the Endorsement of the Dragons Den. Also the offer of three months supply being most popular this is what we chose. Commenced taking the pills and now one month in we have not noticed anything apart from sadness and disappointment. Healthy lifestyle and exercise doesn’t make a difference either. Just stomach cramps and no change. Spoke to figur after much trying and they are not interested so now we have 2 unopened boxes of tablets that are going in the bin. Please don’t waste your money. This is my uk order number as I went direct to them too. GB-20234956123

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Alan,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

This product was advertised with a…Dragons Den photo!

This product was advertised with a Dragons Den team photograph. So quite impressed with this and the comments on the thread I ordered them. Like others I followed the simple instructions and surprise surprise I haven’t lost anything. I am so disappointed and feel very strongly about being duped.
Please can I have a full refund please my order information is GB-20235130207 Figur UK 2 £82.95
Looking forward to my refund thanks!

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Jacqueline,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20235130207, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

GB-20224680569

GB-20224680569

I'm seriously frustrated and spent a lot of money on these products. x2 boxes and nothing..... Absolutely 💯 waste of money..

VERY DISAPPOINTED and shouldn't be allowed to advertise this sort of stuff for people to spend money to try and help there situation, to get such a massive disappointment in return...

My order number is GB-20224680569

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Stephanie,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20224680569, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Order 6KZTRDT1-1

Order 6KZTRDT1-1
Have been taking for 6 weeks lost no weight despite healthy eating
Refund pls

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Carolyn,

We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.

We have processed the refund of your order number GB-20234878432, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.

Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Is this a scam ?.

I ordered 90 Figur capsules on 13/01/23 - I have almost completed taking one box of 30
No weight has been lost at all - I feel really quite sad about it - felt there was very little quidance in the figur 7 leaflet
Invoice ID - GB-20234924489
Order- LF605306540DE

I would appreciate my money back £109.95

13 January 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Donna,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20234924489, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Dont buy!!!

Dont buy!!!
This had no effect what so ever!
I am £80 down, stolen from this scam fraud of a company.
Save your money and AVOID!!!

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Emmemm,

We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.

However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.

We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT

DO NOT BUY THIS PRODUCT ,They are falsely advertised and do not work at all , When you advertise something with such big promises it would be nice to see that people are loosing weight using these pills .They are far from cheap at £82 .As many other people on here I would like a full refund ASAP. My order number is
GB-20234904688 . Had an email back from customer support ( Lea ) stating in short NO Refund as it’s over 14 days. They recommend that you take them for that amount of time to work SCAM AVOID 😡😡😡

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Tina,

We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.

However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.

We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

I ordered two boxes so been taking them…

I ordered two boxes so been taking them for a while now with no difference in my weight just £82.95 out of pocket 😡 don’t waste your money !

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Tina,

We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.

However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.

We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Only way I could get a response from…

Only way I could get a response from Figur regarding delayed delivery was to write a negative review on Trustpilot. Using their email address meant no reply. Eventually received my capsules. Simple instructions to follow, which I adhered to but I didn’t lose an ounce. For me a complete waste of money.

28 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Maureen,

We apologize for any inconvenience caused by our product not meeting your expectations.

We have processed a full refund for your order number GB-20234875117, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Don't Bother Wasting Your Money/ Time

Been taking these for a month and there's been no change and has been a total waste of money. I've been emailing Figur over the last two weeks asking for a full refund with no response. Customer service is non - existent and would never recommend to anyone GB-20234921731

9 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Garry,

We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20234921731, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Well after now taking for a month

Well after now taking for a month, I like many others am disappointed to report that no weight has been lost by me! I bought these pills as ‘Dragons Den’ had backed the same, so foolishly believed the same must work. In future I will stick to ‘SW’. I would like to see a refund credited to my account. My order number -GB20235212078.

9 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Tara,

We apologize for any inconvenience caused by our product not meeting your expectations.

We have processed a full refund for your order number GB-20235212078, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.

We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.

Thank you for giving Figur a try, and we apologize again that it did not work out for you.

Best regards,
Figur - Customer Support

Rated 1 out of 5 stars

Doesn't deserve a 1star but…

GB-20234942288

Doesn't deserve a 1star but unfortunately have to give something..
I'm usually quite savvy with diet pills etc but after apparently being approved by Dragon's Den then you think it might actually be legit.
Even has celebrities promoting the fact it works. .
ABSOLUTE SCAM..!!!!

I ordered 3months worth costing me £109.95.
I eat sensibly and exercise, just thought this would be a good way to drop the excess weight from Christmas and New Year..
However after nearly 2months and no weight loss..
I would never spend like this if i hadn't felt the pills would help..
What are actually in them..
Awful product and expect like everyone else a total refund..

4 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hi Ian,

We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.

As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.

We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients which have been shown to help support weight loss. However, we understand that individual results may vary.

Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.

Best regards,
Figur - Customer Support

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