I brought these tablets in January based on the advertisement, from dragons den etc ! I paid £82.95 ( think order number 31207670552) . I think this is disgusting to mislead people who really want... See more
Company replied
Figur Figur
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See what reviewers are saying
I bought this product in January cost me £109.95 started taking them 1x daily along with 2 glasses of water in February followed a balance diet throughout out the 3month course lost 1lb hardly anyth... See more
Company replied
I placed an order for 90 tablets back in January (Figur Order GB-20235093187) followed the instructions for taking them coupled with a balanced diet and no over eating, but at the end of the course I... See more
Company replied
These tablets do not do what they say. Have been taking as per the instructions. Myself and my husband have both taken these tablets. We started them on 14/2/23 have taken all 90 tablets as recommende... See more
Company replied
Very disappointed in this product.
Very disappointed in this product.
I purchased 2 boxes, so 60 days worth, and it hasn't made the slightest bit of difference to my weight loss. I took it 15mins before my main meal with 2 500ml glasses of water, exactly how it says you should.
It is expensive and a complete waste of money.
I would like a full refund, and from reading all these other bad reviews it really shouldn't be advertised in the positive way that it is.
My order number is GB-20234833588.
If any further information regarding my full refund is required, please be in touch.
Thank you
Lauren Riley
9 March 2023
Unprompted review
Reply from Figur Figur
Hi Lauren,
We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.
We have processed the refund of your order number GB-20234833588, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.
Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer Support
Don’t bother once again I have been…
Don’t bother once again I have been caught out with dieting pill scam. They don’t work I have been taking them for 53 days and there is no difference in my weight or body shape. I brought them to boost my weightloss journey while following a calorie controlled diet and exercise no dramatic changes as advertised.
My advice don’t waste your money let’s see if they honour their 60 day money back guarantee!
9 March 2023
Unprompted review
Reply from Figur Figur
Hi Yvette,
We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.
As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20234911742, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.
We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.
Thank you for giving Figur a try, and we apologize again that it did not work out for you.
Best regards,
Figur - Customer Support
Disappointed - these do not work
I’ve been taking these tablets for over a month now and I’ve seen no change at all. I’m so disappointed. After spending a lot of money on them with the hope they would work, it’s so disheartening when you struggle so much with your weight. Please do not waste your money and buy these tablets. I’ve tried to contact the company but no response to any of my emails - not good! Order number 31207670552
9 March 2023
Unprompted review
Reply from Figur Figur
Hi Kat,
We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.
However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number (current one is not correct), and we will do our best to resolve the issue promptly.
We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Figur - Customer Support
So disappointed
I was so excited about buying this product. I thought I'd finally shift this weight.
I've been taking it since the day I purchased it and nothing has happened, not one single lb lost.
It's really upsetting spending that much money and having no results.
Id like a refund please.
My order number is: GB-20235198385
9 March 2023
Unprompted review
Reply from Figur Figur
Hi Karen,
We apologize for any inconvenience caused by our product not meeting your expectations. We understand that you were disappointed with the results and that you did not experience the weight loss you were hoping for.
As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order number GB-20235198385, and you should receive it in the following working days. We hope that this will help to resolve any issues that you have experienced.
We appreciate your feedback, and we take all customer comments seriously. We will use your feedback to improve our product and services, and we hope to have the opportunity to serve you better in the future.
Thank you for giving Figur a try, and we apologize again that it did not work out for you.
Best regards,
Figur - Customer Support
Absolutely rubbish
Absolutely rubbish. Do not work except give you the runs and bad wind! So expensive!!
8 March 2023
Unprompted review
Reply from Figur Figur
Hi Lee,
We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.
As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.
We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients such as which have been shown to help support weight loss. However, we understand that individual results may vary.
Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.
Best regards,
Figur - Customer Support
Total scam,used these as suggested a…
Order number HZTK0M69-1
Total scam,used these as suggested a not a bit of differance in weight,all I got from this was terrible stomach pains and a bad upset stomach! Total scam do not buy!
8 March 2023
Unprompted review
Reply from Figur Figur
Hi Paul,
We are sorry to hear that you did not experience any weight loss while using our product Figur. We understand how disappointing this can be, especially when you have high hopes for a product.
As a gesture of our commitment to customer satisfaction, we have processed a full refund for your order. The refund should be processed in the next five working days.
We take customer feedback seriously, and we apologize for any inconvenience caused. Our product contains natural ingredients which have been shown to help support weight loss. However, we understand that individual results may vary.
Thank you for giving Figur a try, and we apologize again that it did not work out for you. We will use your feedback to improve our product and services in the future.
Best regards,
Figur - Customer Support
Order no GB-20235103575
I have today emailed this company for a refund, these capsules do nothing. They should not be allowed to advertise and sell this product. Do not buy. These capsules cost £109.95 for three boxes
8 March 2023
Unprompted review
Reply from Figur Figur
Hi Lynne,
We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.
We have processed the refund of your order number GB-20235103575, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.
Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer Support
I am absolutely gutted
I am absolutely gutted! I have taken the tablet for 4 weeks and haven't lost any weight. I have eaten healthily the whole time. Order number:GB-20235176341
8 February 2023
Unprompted review
Reply from Figur Figur
Hi Julie,
We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.
We have processed the refund of your order number GB-20235176341, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.
Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer Support
What a total waste of money anybody…
What a total waste of money anybody reading this do not waste your time and money on this useless Product. Been on this for 2 months now and have not lost 1 lb hard working money gone to waste because I trusted you and your product very very disappointing
8 March 2023
Unprompted review
Reply from Figur Figur
Hi Heather,
We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.
However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com or update this review with your order number, and we will do our best to resolve the issue promptly.
We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Figur - Customer Support
My order number GB-20234964146
. I'm sorry, but I haven't experienced any changes in 1 month. I felt bloated several times. I do not recommend this product to anyone. If possible, I would ask for the price back.
My order number: GB-20234964146
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Andrea,
We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.
We have processed the refund of your order number GB-20234964146, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.
Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer Support
I have had the tablets for over a 2…
I have had the tablets for over a 2 months and I have not lost weight I have gained and I am totally bloated
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Audrey,
We are sorry to hear that you did not experience any weight loss while using our product. We understand how frustrating this can be, and we apologize for any inconvenience caused.
As a gesture of our commitment to customer satisfaction, we have processed a refund for your purchase. You will receive your refund within the following business day.
At Figur, we take customer feedback seriously, and we appreciate you taking the time to share your experience with us. Your comments will help us to improve our product and services in the future.
Thank you for giving Figur a try, and we apologize once again that our product did not meet your expectations.
Best regards,
Figur - Customer Support
GB-20235037154
GB-20235037154
I cannot tell you how disappointed I am with this product. I ordered and took them in good faith but have noticed no difference at all. Please can I request a refund.
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Pádraig,
We apologize for the inconvenience and disappointment caused by our product. We understand that it did not meet your expectations and we regret that it did not work out for you.
We have processed the refund of your order number GB-20235037154, and you should receive it in the following days. We value your feedback and take it seriously, as it helps us improve our products and services.
Please do not hesitate to contact us if you have any further concerns or questions. We appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards,
Figur - Customer Support
They dont work
I bought these weight management capsules purely because the company had been on Dragons Den. I assumed that if they had been on that programme they must be trustworthy.
I cut out sugar in my diet and began taking them in January, it is now March and I haven't even lost a kilo. There had been absolutely no change whatsoever to my weight.
I wrote to the company and explained all this, they sent a long email explaining that everyone was different and basically tough that they didn't work for me. This despite the huge cost to me and there was no chance of a refund. The company have kindly said that they will refund the cost following my call and review. I await the refund.
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Kathryn,
We are sorry to hear that you did not experience any weight loss while using our product. We understand how frustrating this can be, and we apologize for any inconvenience caused.
As a gesture of our commitment to customer satisfaction, we have processed a refund for your purchase. You will receive your refund within the following business day.
At Figur, we take customer feedback seriously, and we appreciate you taking the time to share your experience with us. Your comments will help us to improve our product and services in the future.
Thank you for giving Figur a try, and we apologize once again that our product did not meet your expectations.
Best regards,
Figur - Customer Support
This is a total scam
This is a total scam. I paid over £100 for them and seen all the reviews so sent them straight back which cost me over £20 as Royal Mail wouldn’t sent to Netherlands so had to send parcelforce. Then left it long enough and chased it up and guess what they’re saying they’ve not received them back even after sending the proof of postage. !! I’m disgusted and will be taking this further. Absolute scam especially when people are struggling so much at the moment. These sales should be stopped!!
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Yvonne,
We are sorry to hear about your bad experience.
We have processed a refund for your purchase. You will receive your refund within the following business day.
At Figur, we take customer feedback seriously, and we appreciate you taking the time to share your experience with us. Your comments will help us to improve our product and services in the future.
Thank you for giving Figur a try, and we apologize once again that our product did not meet your expectations.
Best regards,
Figur - Customer Support
DO NOT BUY
DO NOT BUY. They are falsely advertised and do not work at all! I have tried to email them on numerous occasions and do not get any response. I have following the instructions as stated and not lost a single lb. When you advertise something with such big promises it would be nice to see everyday people loosing weight using these pills and they are not cheap at all!!! As many other people on here I would like a full refund ASAP. My order number is BG-20234882915.
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Michael,
We are sorry to hear that you did not experience any weight loss while using our product. We understand how frustrating this can be, and we apologize for any inconvenience caused.
As a gesture of our commitment to customer satisfaction, we have processed a refund for your purchase. You will receive your refund within the following business day.
At Figur, we take customer feedback seriously, and we appreciate you taking the time to share your experience with us. Your comments will help us to improve our product and services in the future.
Thank you for giving Figur a try, and we apologize once again that our product did not meet your expectations.
Best regards,
Figur - Customer Support
Unfortunately all these people here are…
Unfortunately all these people here are right about these pills,arrive late and definitely don’t work plus very expensive,i wish i came here before and read these reviews before spending 100 pounds for nothing,they are useless
7 January 2023
Unprompted review
Reply from Figur Figur
Hi Laura,
We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.
However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.
We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Figur - Customer Support
Order GB-20235131231
Order GB-20235131231, I purchased these tablets almost a month ago after reading some positive reviews! I was sceptical but thought I would try as I wanted to lose about a stone so not a massive weight loss. However, disappointed with the outcome with two days to go, I have lost 5lb which is underwhelming, during the last month I have also not been drinking alcohol, not that I drank that much maybe 5 drinks at the weekend let alone a sensible diet and exercise each week. Suffice to say I am glad I didn’t go for two months or longer plan, a lesson learnt that these type of miracle tablets just don’t work in general. Maybe for a small majority it does but once bitten twice shy!!
7 March 2023
Unprompted review
Reply from Figur Figur
Hi John,
Thank you for sharing your experience with our product Figur.
We appreciate your feedback and are sorry to hear that you did not achieve the expected results. Our product is designed to support healthy weight loss when combined with a balanced diet and regular exercise. However, individual results may vary. If you have any further questions or concerns, please do not hesitate to contact our customer support team at mail@figur-figur.com.
Thank you for trying our product.
Best regards,
Figur - Customer support
I was so full of confidence when I…
I was so full of confidence when I bought this product this was going to be the answer to my prayers ..it was backed by dragons den ... this gave me the authistity it would work. .not even an ounce 5/6 weeks into this product exercise healthy eating nothing same weight...I do want a refund and will apply ..guess I learnt a valuable lesson...
7 March 2023
Unprompted review
Reply from Figur Figur
Hi Ann Marie,
We are sorry to hear that you did not have a positive experience with our product. We take customer feedback seriously, and we want to help you find a solution to your problem.
However, we were unable to locate your order based on the information you provided in your review. We kindly request you to update your review with your order number so that we can assist you further. Alternatively, please feel free to email us at mail@figur-figur.com with your order number and contact information, and we will do our best to resolve the issue promptly.
We understand that it can be frustrating when expectations are not met, and we apologize for any inconvenience caused. We value your business and want to ensure that you have a positive experience with our product.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Figur - Customer Support
Do not buy this product
Do not buy this product - absolutely no difference when taking these pills don’t waste your money
16 February 2023
Unprompted review
Reply from Figur Figur
Hi Gail,
We are sorry to hear that Figur did not work for you. We would like to assure you that we take all customer feedback seriously and we have already initiated the refund process for your order. Our team will be reaching out to you shortly.
Once again, please accept our apologies for any inconvenience caused.
Best regards,
Figur - Customer Support
Order number IE-20234942020 bought 2…
Order number IE-20234942020 bought 2 packs of figur tablets very disappointed on them 5 weeks and have put on weight never mind lost weight advertised as if you would loose loads of weight tablets expensive enough without been sold something that does not work.how are you suppose to get a refund if you have taken the tablets
6 March 2023
Unprompted review
Reply from Figur Figur
Hi Fiona,
We are sorry to hear that Figur did not work for you. We would like to assure you that we take all customer feedback seriously and we have already initiated the refund process for your order. Our team will be reaching out to you shortly.
Once again, please accept our apologies for any inconvenience caused.
Best regards,
Figur - Customer Support
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