Twice they are not capable of packing a few fittings in a box and protecting them from impact damage. Waisted time and return shipping cost because these guys are clueless in what they are doing. Hi... See more
Company replied
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See what reviewers are saying
We used to use other "big name vendors" for a lot of our supplies but the difference between "big name vendors" and Fittingsnvalves is big name companies try to see how much they can make off thei... See more
Company replied
Found this place in a general search and what a good find. Easy to navigate and materials showed up quickly. When I had an issue of a missing piece, Evan got on the phone and handled the issue and off... See more
Amazing customer service! Spoke with Evan @2pm wed and placed an order that we had forgotten to order. We live in Northern Vermont and everything takes a bit longer. Very happy to say it was at our d... See more
Company replied
Company details
Written by the company
Specializing in offering all types of fittings and valves. Choose from thousands of products at low prices. Top quality products and fast shipping.
Contact info
46 4th Avenue, 07740, Long Branch, United States
- 888-550-6593
- support@fittingsnvalves.com
- fittingsnvalves.com
3.3
Average
85 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered parts on a Tuesday, didn't get them before the weekend as advertised.
Ordered parts on a Tuesday. UPS ground shipping option said parts would arrive on June 3. Received notification on June 3rd that parts wouldn"t arrive until June 7th at which point I would no longer need them as I had to have them for June 5th. I had to go buy parts elsewhere as well as eat the shipping cost on these.
I complained to Fittings N Valves. Their poor response was that I did not purchase "expedited" shipping so it was not their fault. I paid $11.34 shipping for $7.88 worth of parts soley because the promise delivery date met my needs. I could have and should have bought these parts on amazon and just paid $25 to have them on time.
Would never order from these guys again. Better customer service from virtually anyone I have ever bought from on Amazon.
4 June 2021
Unprompted review
Reply from Fittingsnvalves
The delivery times displayed on our site are estimates from the carriers. Usually it is very accurate, however sometimes a delivery may take longer however that is out of our control. This order was received at 3:27 pm and was shipped out the next morning. We apologized and refunded customer in full as this is not the norm of our business.
Reply from Fittingsnvalves
Great! Thank you for your business.
I ordered these to make a lumber rack…
I ordered these to make a lumber rack they are just what I needed.
31 May 2021
Unprompted review
Reply from Fittingsnvalves
We would love to see the project these were used for. Thank you!
Reply from Fittingsnvalves
Great to hear! Thank you so much. Let us know what else you need.
Reply from Fittingsnvalves
We always try to ship quickly for our customers.
Reply from Fittingsnvalves
Looking forward to working with you more!
Great products and pricing
Great products and pricing! Was notified when shipping was to occur. Everything was shipped on time.
11 May 2021
Reply from Fittingsnvalves
We want all our customers to have an amazing ordering experience when buying their products. We are thrilled to hear that we were able to help you!
Lowes and HomeDepot websites were a…
Lowes and HomeDepot websites were a nightmare and/or took 6-10 business days to ship. Ordered from Fittingsnvalves and literally had the product in hand 4 days later! Fast, efficient order processing and excellent communication throughout the process! Would def recommend & use again!
10 May 2021
Unprompted review
Reply from Fittingsnvalves
Thank you for this feedback. We try our best to have a full stock of our products and a website that you can easily navigate and order from quickly. Finally, we pride ourselves on fast shipping!
Ordered pipe fittings and flanges of…
Ordered pipe fittings and flanges of 1/4" diameter. This size is getting harder to find locally. As these items were for decorate use it was nice to find flanges without made in China cast on them. Service was prompt and items as ordered. Cannot ask for more. Thanks very much.
8 May 2021
Unprompted review
Reply from Fittingsnvalves
We stock many hard to find items as well as all sizes. We are glad we were able to get you what you needed!
My go-to place for fittings!
Easy website, great pricing, great customer service.
27 April 2021
Unprompted review
We paid $88 (!!!) for Next Day Air…
We paid $88 (!!!) for Next Day Air delivery for just 2 nipples and received them in two days, not next day.
22 April 2021
Reply from Fittingsnvalves
We sent this Next Day Air, however as the order was shipped to Puerto Rico for some reason UPS called us and was having some problems with delivery. We are unsure of the issue. They asked for your number and we gave it to them. We apologize for this and will refund a portion of the shipping you paid.
Order shipped promptly
Order shipped promptly
Was short but they corrected it and sent it out
Quickly
Great customer service
8 April 2021
Unprompted review
Great products and the best customer service around.
Great products with super fast shipping and A++ customer service. I’ve always said customer service is easy until you have a problem. My problem was met with unbelievable support and a customer service team that’s second to none. Thank you so much to Evan and the crew. Great job!
5 April 2021
Reply from Fittingsnvalves
So happy to hear this. Let us know what else you need Jeremy!
Reply from Fittingsnvalves
We try our best to provide low pricing, quality products and fast delivery. We appreciate your business.
It was great dealing with Evan at Fittings and Valves
It was great talking to Evan. He was extremely helpful in solving my problem and I ordered the correct parts. I will order from him again soon. Great experience! Mike Walker
10 March 2021
Unprompted review
Reply from Fittingsnvalves
Thank you for the kind words Mike. We are happy you are satisfied.
Got mi order fast but incomplete
Got mi order fast but incomplete, when I ask for the remaining parts they send me different size parts when I ask again they say will send new parts but they don't do anything forget about my order ,price is good if you order something order 25% extra i order 5%over what I need wasn't enough
26 February 2021
Reply from Fittingsnvalves
This order was not sent incomplete, but was sent in several shipments. We would never forget about an order. We have contacted you to resolve any issue you many have. We are always here for our customers.
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