My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... See more
Location
Switch locationUnit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more
Company replied
Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... See more
Company replied
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #27 of 55 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom
- 01226 287474
4.8
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and workmanship
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understanding and empathy. Explained process and timescales. They kept us fully updated whilst they had our vehicle and now work has been completed the quality of the repair carried out is fantastic. Would definitely recommend Fix Auto and use again. Thank you 😊
24 March 2025
Reply from Fix Auto UK - Fix Auto Barnsley
Caroline,
We appreciate your kind words and are so glad to hear about your positive experience. It's great to know that you were pleased with our communication, empathy, and the quality of the repair work. Thank you for your recommendation!
Fix Auto UK
Extremely helpful and understanding
Extremely helpful and understanding. They keep you informed every step of the way. Very patient and willing to explain things in detail.Would not hesitate to recommend to anyone.
10 March 2025
Reply from Fix Auto UK - Fix Auto Barnsley
Derek,
We're happy to hear that you found our team helpful and understanding. We appreciate your kind words and are glad we could patiently explain everything in detail. Thank you for recommending us!
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Barnsley
Joseph Hackleton,
We're happy to hear that you found the service professional and organised. Thank you for your positive feedback; we appreciate it.
Fix Auto UK
Can not thank you enough for the…
Can not thank you enough for the service I received from you absolutely outstanding work from everyone at Fix autos Mr kenyon
11 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Barnsley
Shaun kenyon,
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you were pleased with the excellent service you received from our team.
Fix Auto UK
Lovely staff and great work
They were great, did a fantastic job with the car and were very accommodating when I was making arrangements with them.
9 January 2025
Reply from Fix Auto UK - Fix Auto Barnsley
Antony Wilshaw,
We're happy to hear that you had a fantastic experience, and we appreciate you mentioning our accommodating arrangements and the great job we did with your car. Thank you!
Fix Auto UK
My car was amazing highly recommended…
My car was amazing highly recommended first class work staff was great
20 December 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Teri Croasdell,
We appreciate your feedback and are so glad to hear your car is amazing and our staff was great; we highly value your recommendation.
Fix Auto UK
While it took a while to be fixed it…
While it took a while to be fixed it was done to an amazing standard. Also the use of a courtesy car was very helpful
20 December 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Customer,
We appreciate your patience, and we're so glad the repair met your expectations! We're happy the courtesy car helped while your vehicle was being serviced. Thanks!
Fix Auto UK
Great job and friendly service
Great job and friendly service. Car is sparklingly clean on collection.
18 December 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Sandra Clarke,
We appreciate your kind words and 5-star rating! We're happy you were pleased with our friendly service and the cleanliness of your car.
Fix Auto UK
Wild boar experience
Kept me informed how things were going with parts find and repair...Friendly pickup driver and reception....
16 December 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Mr Gibbs,
We appreciate your positive review! We're happy you were informed about your repair and parts. It's great to hear you found our team friendly.
Fix Auto UK
Excellent service
The staff at Auto fix were very helpful, kind and considerate. Would highly recommend them?
13 December 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Frances,
We appreciate your high recommendation and are so glad to hear that our staff were helpful, kind, and considerate during your visit.
Fix Auto UK
Worked well with me to sort the fix…
Worked well with me to sort the fix with no hassle
25 September 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Paul Faxon,
We're happy to hear that we could resolve the issue smoothly for you. Thank you for your positive feedback; it means a lot to us.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Barnsley
Mandy Houghton,
We appreciate you taking the time to leave a 5-star review! We are so glad you had a positive experience with our service.
Fix Auto UK
A very well organised system and a…
A very well organised system and a perfect repair
24 September 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Alan Sheldon,
We're glad you had a perfect repair and a well-organized experience. Thank you for your positive feedback; we appreciate it.
Fix Auto UK
Crash damage
Kept me informed from start to finish on the progress of my repair , on collection my car had been clean and valeted
16 September 2024
Reply from Fix Auto UK - Fix Auto Barnsley
PAUL KILEY,
We're happy to hear that you were informed about your repair's progress and that you received your car clean and valeted. Thank you for your positive feedback!
Fix Auto UK
Very professional service good speedy…
Very professional service good speedy service even when busy
20 September 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Darren isles,
We appreciate your review and we're happy to hear that you were pleased with our professional and speedy service, even when we are busy.
Fix Auto UK
Thank you!!
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to an excellent standard and a courtesy car was provided for the duration to ease the stress on our family.
19 September 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Amy Mitchell,
We appreciate your kind words and the 5-star rating! We're so glad to hear that you were happy with the support and the quality of the repair. Providing a courtesy car to minimize disruption is part of our commitment to great service.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Barnsley
Alan Perry,
We're glad you enjoyed your experience with our quick, excellent repair service! Thank you for your positive feedback; we appreciate it.
Fix Auto UK
Blue Crossland
Everything was clearly explained about what would happen to the car.
Mel kept me informed of progress and also arranged for me to drop off the courtesy car at the garage.
9 August 2024
Reply from Fix Auto UK - Fix Auto Barnsley
Julie Grigg,
We're happy to hear that everything was clearly explained regarding your car. We appreciate your positive feedback about being kept informed and the courtesy car arrangement.
Fix Auto UK
Melanie is a credit to your company
I collected my car last week, after my insurance company sent it to the Barnsley branch for a repair. Melanie on reception is a credit to your company. She constantly kept me informed on the status of the repair. There was a small setback (suppliers fault) which they were apologetic about. Again, not Fix Auto’s fault. Not many companies give excellent customer service like this one. I’d never heard of Fix Auto before this, but would highly recommend. Thank you Melanie and all the staff that worked on my car.
Forgot to mention it also came back spotless inside and out. (E208)
28 May 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Barnsley
Floats,
We're happy to hear that you had such a positive experience with our Barnsley branch. We appreciate your kind words regarding the service you received and are glad the team kept you informed about your repair. It's great to know you were pleased with the cleanliness of your car upon its return. Thank you for recommending us!
Fix Auto UK
Credit where credits due
Credit where credits due. Due to my love of cars I have dealt with many garages, but I cannot recall a service as great as that which was provided throughout the time my car has stayed at Fix Auto Barnsley, UK. The whole process from beginning to end has been seamless. Melanie has kept me informed each step of the way and without a shadow of a doubt she is a credit to the Barnsley branch. I picked my car up at the arranged time and the workmanship provided is amazing and it was clear to me the team has worked magic on my car and clearly they all take pride in their work.
16 May 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Barnsley
Moira,
We appreciate you taking the time to share your experience. We are so glad to hear that you were pleased with the service provided and the quality of the work. We have passed your kind comments onto the team.
Fix Auto UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.