Fix Auto UK - Fix Auto Barnsley Reviews 

95
TrustScore 5 out of 5

4.8

Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

Good communication and they did an excellent job. The lady in the office was really helpful and kept me informed on the repair of my truck.

Rated 5 out of 5 stars

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... See more

Company replied

Rated 5 out of 5 stars

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Barnsley

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom

  • 01226 287474

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

5,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful/stressful

Yes I would recommend but not if going on holiday!

I took my car for assessment 6 weeks before it was booked in for repair. The courtesy car was the smallest car you could imagine especially as mine is a SUV. I was told at assessment it would be a week. As I was going on holiday I needed my car back which I should have the car back on Mon & go away Fri so no problem. However, their was a part not ordered & delayed the repair process. I was extremely stressed it wasn't going to be ready & dealt with Mel who did her utmost to ensure it was ready & appreciated it very much. I collected my car on the Thursday relieved & thankful Mel had pushed for it to be completed. However, there was an issue with the wheel trim not correct but didn't affect me taking the car & the workshop manager came to have a look. He said to have our holiday and get in touch pop it in and it would be done while I wait. I need to make this appt now I am back. Thanks so much to both of them for getting it ready in time although it was stressful!

3 March 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Tracey Thorpe,

We appreciate your recommendation and are so glad we could get your car ready in time for your holiday. We apologize for the stress caused by the part delay and the smaller courtesy car. Please contact us to arrange your wheel trim appointment at your convenience.

Fix Auto UK

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Regular progress updates. Repair appears to be undetectable (as it should be) so good job done. No complaints whatsoever.

31 March 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Paul,

We're happy to hear that you found our team friendly and helpful and that you were pleased with the regular updates. We're glad the repair meets your expectations. Thank you for your feedback!

Fix Auto UK

Rated 5 out of 5 stars

Excellent service and workmanship

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understanding and empathy. Explained process and timescales. They kept us fully updated whilst they had our vehicle and now work has been completed the quality of the repair carried out is fantastic. Would definitely recommend Fix Auto and use again. Thank you 😊

24 March 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Caroline,

We appreciate your kind words and are so glad to hear about your positive experience. It's great to know that you were pleased with our communication, empathy, and the quality of the repair work. Thank you for your recommendation!

Fix Auto UK

Rated 5 out of 5 stars

Extremely helpful and understanding

Extremely helpful and understanding. They keep you informed every step of the way. Very patient and willing to explain things in detail.Would not hesitate to recommend to anyone.

10 March 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Derek,

We're happy to hear that you found our team helpful and understanding. We appreciate your kind words and are glad we could patiently explain everything in detail. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Melanie was very professional and…

Melanie was very professional and organised .

13 February 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Joseph Hackleton,

We're happy to hear that you found the service professional and organised. Thank you for your positive feedback; we appreciate it.

Fix Auto UK

Rated 5 out of 5 stars

Can not thank you enough for the…

Can not thank you enough for the service I received from you absolutely outstanding work from everyone at Fix autos Mr kenyon

11 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Barnsley

Shaun kenyon,

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you were pleased with the excellent service you received from our team.

Fix Auto UK

Rated 5 out of 5 stars

Lovely staff and great work

They were great, did a fantastic job with the car and were very accommodating when I was making arrangements with them.

9 January 2025
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Reply from Fix Auto UK - Fix Auto Barnsley

Antony Wilshaw,

We're happy to hear that you had a fantastic experience, and we appreciate you mentioning our accommodating arrangements and the great job we did with your car. Thank you!

Fix Auto UK

Rated 5 out of 5 stars

My car was amazing highly recommended…

My car was amazing highly recommended first class work staff was great

20 December 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Teri Croasdell,

We appreciate your feedback and are so glad to hear your car is amazing and our staff was great; we highly value your recommendation.

Fix Auto UK

Rated 5 out of 5 stars

While it took a while to be fixed it…

While it took a while to be fixed it was done to an amazing standard. Also the use of a courtesy car was very helpful

20 December 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Customer,

We appreciate your patience, and we're so glad the repair met your expectations! We're happy the courtesy car helped while your vehicle was being serviced. Thanks!

Fix Auto UK

Rated 5 out of 5 stars

Great job and friendly service

Great job and friendly service. Car is sparklingly clean on collection.

18 December 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Sandra Clarke,

We appreciate your kind words and 5-star rating! We're happy you were pleased with our friendly service and the cleanliness of your car.

Fix Auto UK

Rated 5 out of 5 stars

Wild boar experience

Kept me informed how things were going with parts find and repair...Friendly pickup driver and reception....

16 December 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Mr Gibbs,

We appreciate your positive review! We're happy you were informed about your repair and parts. It's great to hear you found our team friendly.

Fix Auto UK

Rated 5 out of 5 stars

Excellent service

The staff at Auto fix were very helpful, kind and considerate. Would highly recommend them?

13 December 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Frances,

We appreciate your high recommendation and are so glad to hear that our staff were helpful, kind, and considerate during your visit.

Fix Auto UK

Rated 5 out of 5 stars

Worked well with me to sort the fix…

Worked well with me to sort the fix with no hassle

25 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Paul Faxon,

We're happy to hear that we could resolve the issue smoothly for you. Thank you for your positive feedback; it means a lot to us.

Fix Auto UK

Rated 5 out of 5 stars

Excellent Service Mel was lovely

Excellent Service Mel was lovely

27 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Mandy Houghton,

We appreciate you taking the time to leave a 5-star review! We are so glad you had a positive experience with our service.

Fix Auto UK

Rated 5 out of 5 stars

A very well organised system and a…

A very well organised system and a perfect repair

24 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Alan Sheldon,

We're glad you had a perfect repair and a well-organized experience. Thank you for your positive feedback; we appreciate it.

Fix Auto UK

Rated 5 out of 5 stars

Crash damage

Kept me informed from start to finish on the progress of my repair , on collection my car had been clean and valeted

16 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

PAUL KILEY,

We're happy to hear that you were informed about your repair's progress and that you received your car clean and valeted. Thank you for your positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Very professional service good speedy…

Very professional service good speedy service even when busy

20 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Darren isles,

We appreciate your review and we're happy to hear that you were pleased with our professional and speedy service, even when we are busy.

Fix Auto UK

Rated 5 out of 5 stars

Thank you!!

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to an excellent standard and a courtesy car was provided for the duration to ease the stress on our family.

19 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Amy Mitchell,

We appreciate your kind words and the 5-star rating! We're so glad to hear that you were happy with the support and the quality of the repair. Providing a courtesy car to minimize disruption is part of our commitment to great service.

Fix Auto UK

Rated 5 out of 5 stars

Car repair

Courtesy and speed of excellence of repair

11 September 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Alan Perry,

We're glad you enjoyed your experience with our quick, excellent repair service! Thank you for your positive feedback; we appreciate it.

Fix Auto UK

Rated 5 out of 5 stars

Blue Crossland

Everything was clearly explained about what would happen to the car.
Mel kept me informed of progress and also arranged for me to drop off the courtesy car at the garage.

9 August 2024
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Reply from Fix Auto UK - Fix Auto Barnsley

Julie Grigg,

We're happy to hear that everything was clearly explained regarding your car. We appreciate your positive feedback about being kept informed and the courtesy car arrangement.

Fix Auto UK

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