Excellent repair and receptionist Mel is just wonderful. No hitches from drop off to collection. Was kept informed the whole way through which made for a reassuring experience.
Location
Switch locationUnit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at fix auto barnsley are brilliant. All very professional but also personable. They fixed my car very quickly and kept me updated throughout. They were also very understanding when I was s... See more
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more
Company replied
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more
Company replied
Company details
- #18 of 35 best companies in Vehicle repair shop
- #10 of 16 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #30 of 60 best companies in Vehicle Repair
- #26 of 55 best companies in Car service
About Fix Auto UK - Fix Auto Barnsley
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom
- 01226 287474
4.8
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service …
Superb service from all staff at Fix Autos Barnsley. Resolved an issue through the lifetime warranty that they advertise. Noticed a small fault with the paintwork from the repair carried out over 18months ago. Contacted reception and was booked in without any issues after it was diagnosed.
24 November 2021
Unprompted review
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review, we are pleased that your experience was a pleasant one, we are very proud of our lifetime warranty. Fix Auto Barnsley
Great service
Fix Auto had my car for just over a week. They kept me up to date and provided me with a hire car.
Friendly and great service. My car also came back to me washed, which was lovely.
15 November 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are very pleased that we have met all your expectations. Fix Auto Barnsley
The service and the job are really good…
The service and the job are really good
Fantastic out come
15 October 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review on Fix Auto Barnsley. We are very pleased that you are happy with the service you have received. Fix Auto Barnsley
Not the best in communication keeping…
Not the best in communication keeping you updated
7 October 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are sorry to hear that we didn't meet your expectation on keeping you updated, I hope the repairs to your vehicle met your expectations. Fix Auto Barnsley
Excellent service
3 October 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review. We are very glad we met your expectations. Fix Auto Barnsley
Good service
When I rang for updates I was given them. All staff polite and helpful. Car looks good as new. Would recommend .
23 September 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. It is always great to receive positive feedback on the staff, your comments will be passed on to all involved. Fix Auto Barnsley
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are very pleased the service you received from our staff met your expectations. Fix Auto Barnsley
Friendly efficient staff and the…
Friendly efficient staff and the repaired bodywork was excellent.
6 September 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review, your feedback is very important and we are extremely pleased we have met your expectations. Fix Auto Barnsley
Reply from Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Clarke, many thanks for taking the time to leave us a review. We are very happy that we have met your expectations. Regards
Fix Auto
Yes and maybe
Everything seems to be ok with the car. They were poor at keeping you up to date though, you had to keep asking them.
4 August 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Atter, Many thanks for taking the time to leave a review your feedback is important, we are confident we can improve our communication with customers after our recent recruitment drive, we are pleased your are happy with your repairs. Kind Regards Fix Auto
Excellent service
26 July 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Good Morning, Many thanks for taking the time to leave a review your feedback is very important, we are very glad we met your expectations. Kind Regards Fix Auto
Repair completed ahead of time for holiday
When I booked my car in for repair I had a specific date when the car needed to be completed by as I had a holiday booked and needed the car back for then.
Fixauto completed the repair ahead of time and made a great job of the repair.
Staff were courteous and very helpful.
Top marks
21 July 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Hi Mr Hatton many thanks for taking the time to leave us a review, we very much appreciate it. I hope you enjoy you holiday and the weather is being good to you.
Many thanks Fix Auto Barnsley
Reply from Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review.
Fix Auto Barnsley
Poor quality wo
Did some work on my car and was rejected by myself 3 times on 3 separate occasions due to poor workmanship for things that were poorly done or not done at all… paint runs, dents etc ! Do they not do any quality checks on work carried out before they phone customer and say car is ready to collect. Would not recommend them and will never use them again!
29 June 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review. We are very sorry you was not happy with your repairs and we had to rectify them 3 times, I can only apologise that we did not meet your expectations.
Kind Regards Fix Auto Barnsley
Reply from Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very happy that we met your expectations
Kind Regards Fix Auto Barnsley
Very friendly,quick service
22 June 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very glad that we managed to return your car to you in an quick and efficient time.
Kind Regards
Tracey
Poor communication with customers
I dont have any issue with the work carried out on my vehicle, I have an issue with the fact that my car was with the garage just short of 4 weeks, a lot longer than initially expected yet we did not receive 1 phone call to update us on where they were with the repairs. Myself and my husband both called the office who didn't have any information to give us, it was quite unprofessional in all honesty. When I collected my car I paid a £400 excess payment and was advised I would receive an email including all the information about what repairs had been carried out and a receipt for my payment, I am yet to receive any such email yet I have had a review request. Quite disappointed considering this was the garage my insurance company recommended.
16 May 2021
Reply from Fix Auto UK - Fix Auto Barnsley
Hi Gemma, Thank you for taking the time to review our accident repair bodyshop, first of we'd like to apologies that your experience didn't match expectations. The repair was delayed for multiple reasons and we're sorry we didn't communicate more. Thanks again for the feedback
After my accident
After my accident, Fix Auto UK completed work on my car in just 9 days. The finished work was of a high standard and I found the staff to be friendly and very helpful.
29 September 2020
Unprompted review
Reply from Fix Auto UK - Fix Auto Barnsley
Hi Mary, Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.