Fix Auto UK - Fix Auto Barnsley Reviews 

99
TrustScore 5 out of 5

4.8

Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

Excellent repair and receptionist Mel is just wonderful. No hitches from drop off to collection. Was kept informed the whole way through which made for a reassuring experience.

Rated 5 out of 5 stars

The staff at fix auto barnsley are brilliant. All very professional but also personable. They fixed my car very quickly and kept me updated throughout. They were also very understanding when I was s... See more

Rated 5 out of 5 stars

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more

Company replied

Rated 5 out of 5 stars

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more

Company replied


Company details

  1. #18 of 35 best companies in Vehicle repair shop
  2. #10 of 16 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #30 of 60 best companies in Vehicle Repair
  5. #26 of 55 best companies in Car service

About Fix Auto UK - Fix Auto Barnsley

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom

  • 01226 287474

4.8

Excellent

TrustScore 5 out of 5

99 reviews

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4.8

All reviews

(99)

5,796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I will never use fix auto again.

My car was sent to fix auto by my insurance,i would not recomend this company to anyone,work was never finished after 7 months,the scottish manager is very rude and argumentative,need to learn how to speak to customers.

20 July 2022
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Excellent service

Excellent service, fix autos is my previous insurance companies accident repairers. Dropped off my car and collected s lovely coirtesy car, which. I was totally gutted to part with when mine was repaired. My cars MOT was due whilst in for repairs and they kindly took mine to another gatage to get this done whilst it was with them. Would happily recommend.

30 March 2022
Rated 5 out of 5 stars

Fix Auto made my car as good as new.

Fix Auto did a great job. They collected my car from work and returned it as good as new back to my home.
My only disappointment was that there was no courtesy car available so a bit inconvenient for a couple of weeks. Can’t complain about the repair though. Very happy!

16 February 2022
Rated 4 out of 5 stars

Excellent service and communication

Excellent service and communication. Courtesy car was lovely, clean and delivered when my car was collected, same when job was finished, my vehicle was delivered to myself. Staff professional and friendly. Repairs on my vehicle I cannot fault it looks like new.
Thanks to the team.

13 February 2022
Rated 5 out of 5 stars

Very impressed

Very impressed. Fix Auto provided an excellent service, collecting our car, providing a very suitable courtesy car and then bringing our car back when mended as we had Covid and couldn’t leave the house. All those we dealt with were efficient, polite and extremely helpful and our car looks great. I would definitely recommend them to anyone needing their car mended.

8 January 2022
Rated 5 out of 5 stars

Oustanding Service

I recently had accident causing damage to the rear of my car. I contacted my insurance company Admiral and gave them all the relevant details. They told be within 2 days Fix Autos would call me to arrange a repair. Within 1 hour of this phone call Fix Autos called me and we arranged a date for my car to go in for repair and a loan car would be supplied. This was planned for 2 weeks after the accident. The repair got put back slightly as there was an issue with supplying me with a car but i was kept fully informed. When i took the car in for repair i was greeted by friendly staff and they went through the repair process with me and gave me an eta for the repairs to take place. After the promised 2 weeks i got the call to collect my car. Wow they have done an outstanding job on my car. The level of workmanship is second to none. I wouldn't hesitate going back to Fix autos for any other work. Highly recommended.

22 December 2021
Rated 1 out of 5 stars

My wife dropped our car off this…

My wife dropped our car off this afternoon totally unhelpfull reception staff. We don't really want your car, have you put it in a bay, it's a 13 plate we'll probably scrap it, you've no chance of a courtesy car. Thankyou very much.

14 December 2021
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Fantastic repair time and communication…

Fantastic repair time and communication we're exceptional, reception staff are excellent too as are the workshop

8 December 2021
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave us a review we are very pleased that you found the service at Fix Auto Barnsley excellent and the staff were considerate to your needs. Kind Regards Fix Auto Barnsley

Rated 5 out of 5 stars

Excellent repair

Excellent repair. Good service 👍

27 November 2021
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review, it is always good to know that the service you have received is excellent. Kind Regards Fix Auto Barnsley

Rated 5 out of 5 stars

Car made like new

They were very helpful and answered any queries we had. My husband has motorbility problems but the receptionist helped transport items from one car to the other.

27 November 2021
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review. We are very pleased that the service you received was good and the staff were helpful and considerate to your needs. Kind Regards Fix Auto Barnsley

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