Fix Auto UK - Fix Auto Barnsley Reviews 93

TrustScore 5 out of 5

4.8

Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... See more

Rated 5 out of 5 stars

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... See more

Company replied

Rated 5 out of 5 stars

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #27 of 55 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom

  • 01226 287474

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Fix Auto made my car as good as new.

Fix Auto did a great job. They collected my car from work and returned it as good as new back to my home.
My only disappointment was that there was no courtesy car available so a bit inconvenient for a couple of weeks. Can’t complain about the repair though. Very happy!

16 February 2022
Rated 4 out of 5 stars

Excellent service and communication

Excellent service and communication. Courtesy car was lovely, clean and delivered when my car was collected, same when job was finished, my vehicle was delivered to myself. Staff professional and friendly. Repairs on my vehicle I cannot fault it looks like new.
Thanks to the team.

13 February 2022
Rated 5 out of 5 stars

Very impressed

Very impressed. Fix Auto provided an excellent service, collecting our car, providing a very suitable courtesy car and then bringing our car back when mended as we had Covid and couldn’t leave the house. All those we dealt with were efficient, polite and extremely helpful and our car looks great. I would definitely recommend them to anyone needing their car mended.

8 January 2022
Rated 5 out of 5 stars

Oustanding Service

I recently had accident causing damage to the rear of my car. I contacted my insurance company Admiral and gave them all the relevant details. They told be within 2 days Fix Autos would call me to arrange a repair. Within 1 hour of this phone call Fix Autos called me and we arranged a date for my car to go in for repair and a loan car would be supplied. This was planned for 2 weeks after the accident. The repair got put back slightly as there was an issue with supplying me with a car but i was kept fully informed. When i took the car in for repair i was greeted by friendly staff and they went through the repair process with me and gave me an eta for the repairs to take place. After the promised 2 weeks i got the call to collect my car. Wow they have done an outstanding job on my car. The level of workmanship is second to none. I wouldn't hesitate going back to Fix autos for any other work. Highly recommended.

22 December 2021
Rated 1 out of 5 stars

My wife dropped our car off this…

My wife dropped our car off this afternoon totally unhelpfull reception staff. We don't really want your car, have you put it in a bay, it's a 13 plate we'll probably scrap it, you've no chance of a courtesy car. Thankyou very much.

14 December 2021
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Fantastic repair time and communication…

Fantastic repair time and communication we're exceptional, reception staff are excellent too as are the workshop

8 December 2021
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave us a review we are very pleased that you found the service at Fix Auto Barnsley excellent and the staff were considerate to your needs. Kind Regards Fix Auto Barnsley

Rated 5 out of 5 stars

Excellent repair

Excellent repair. Good service 👍

27 November 2021
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review, it is always good to know that the service you have received is excellent. Kind Regards Fix Auto Barnsley

Rated 5 out of 5 stars

Car made like new

They were very helpful and answered any queries we had. My husband has motorbility problems but the receptionist helped transport items from one car to the other.

27 November 2021
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review. We are very pleased that the service you received was good and the staff were helpful and considerate to your needs. Kind Regards Fix Auto Barnsley

Rated 5 out of 5 stars

Fantastic service …

Superb service from all staff at Fix Autos Barnsley. Resolved an issue through the lifetime warranty that they advertise. Noticed a small fault with the paintwork from the repair carried out over 18months ago. Contacted reception and was booked in without any issues after it was diagnosed.

24 November 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave your review, we are pleased that your experience was a pleasant one, we are very proud of our lifetime warranty. Fix Auto Barnsley

Rated 5 out of 5 stars

Great service

Fix Auto had my car for just over a week. They kept me up to date and provided me with a hire car.
Friendly and great service. My car also came back to me washed, which was lovely.

15 November 2021
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review. We are very pleased that we have met all your expectations. Fix Auto Barnsley

Rated 4 out of 5 stars

Not the best in communication keeping…

Not the best in communication keeping you updated

7 October 2021
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review. We are sorry to hear that we didn't meet your expectation on keeping you updated, I hope the repairs to your vehicle met your expectations. Fix Auto Barnsley

Rated 5 out of 5 stars

Excellent service

3 October 2021
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave your review. We are very glad we met your expectations. Fix Auto Barnsley

Rated 5 out of 5 stars

Good service

When I rang for updates I was given them. All staff polite and helpful. Car looks good as new. Would recommend .

23 September 2021
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Reply from Fix Auto UK - Fix Auto Barnsley

Many thanks for taking the time to leave a review. It is always great to receive positive feedback on the staff, your comments will be passed on to all involved. Fix Auto Barnsley

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