Fix Auto UK - Fix Auto Barnsley Reviews 93

TrustScore 5 out of 5

4.8

Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... See more

Rated 5 out of 5 stars

The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... See more

Company replied

Rated 5 out of 5 stars

We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #27 of 55 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, United Kingdom

  • 01226 287474

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague , cuts corners, blatently ignore you over work supposedly carried out , Tell them issues with car but it falls on deaf ears to be honest. took them nearly 4 month to collect my car earlier this year, Accdent was in november - collected March unacceptable , Release car with damaged and missing parts on headlights letting water in , cracked wheel. no correct radar calibration on the active cruise control. which also means alignment would have been carried out to correct my car wanting to slam on due to radar being all over the shot. I am over £2000 out of pocket and seeking legal proceedings vs my insurance and fixauto

Sincerely a very annoyed "customer" WR14GCK for your reference :)

18 March 2023
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi Marc,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Booked my car in for repairs re…

Booked my car in for repairs re insurance claim.Completed repairs while I was away on holiday.All done when we returned and a great job as well.Many thanks to Mark for fitting us in while we were away.Would definitely recommend this company.

26 April 2023
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Michael Chambers,

We're happy to hear that the insurance repairs were completed to a high standard while you were away. We appreciate your recommendation and thank you for your positive feedback.

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service, keep you informed and very pleasant to deal with.

8 February 2023
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi Julie, Thank you very much for your kind comments, we will ensure these are relayed to the team. Thanks Fix Auto Barnsley

Rated 5 out of 5 stars

Great service

Great service. Melanie, the receptionist, is wonderful, very helpful and supportive. Simon is very friendly and helpful. This bodyshop did a great job to my vehicle. I would highly recommend Fix Auto Barnsley to everyone.

15 November 2022
Rated 3 out of 5 stars

Vehicle paintwork seemingly rushed and…

Vehicle paintwork seemingly rushed and returned with unacceptable surface finish requiring further attention coupled with failure to correctly refit parts dissembled for bodyshop work.
Nice people to deal with but seemingly too busy and rushing vehicles thru to keep up with demand,
causing quality to be sacrificed.

19 October 2022
Rated 2 out of 5 stars

I will never use fix auto again.

My car was sent to fix auto by my insurance,i would not recomend this company to anyone,work was never finished after 7 months,the scottish manager is very rude and argumentative,need to learn how to speak to customers.

20 July 2022
Unprompted review
Fix Auto UK - Fix Auto Barnsley logo

Reply from Fix Auto UK - Fix Auto Barnsley

Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Rated 5 out of 5 stars

Excellent service

Excellent service, fix autos is my previous insurance companies accident repairers. Dropped off my car and collected s lovely coirtesy car, which. I was totally gutted to part with when mine was repaired. My cars MOT was due whilst in for repairs and they kindly took mine to another gatage to get this done whilst it was with them. Would happily recommend.

30 March 2022

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