Very organised garage. Communication was superb in terms of keeping me in the loop with progress reports. Staff were warm during process and tried their best to answer questions I had. I love that the... See more
Company replied
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See what reviewers are saying
So my car was taken to fix AUTO Rochester after some clown decided to crash into me. I cannot fault the customer service they were 2nd to none. I’m sure the chap’s name was Ian very knowledgeable and... See more
Company replied
Very pleased with the excellent accident repair perform by Fix Auto. My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collectio... See more
Company replied
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
Company details
- #18 of 35 best companies in Vehicle repair shop
- #10 of 16 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #30 of 60 best companies in Vehicle Repair
- #26 of 55 best companies in Car service
About Fix Auto UK - Fix Auto Rochester
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
- 01634 253211
4.7
Excellent
517 reviews
Asks customers to review
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Having my car collected for repairs and…
Having my car collected for repairs and then returned .
9 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
First class service
So my car was taken to fix AUTO Rochester after some clown decided to crash into me. I cannot fault the customer service they were 2nd to none. I’m sure the chap’s name was Ian very knowledgeable and said any problems at all just bring the car back to them and they will deal with it. Super impressed.
24 August 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Professional
Service was quick and keep informing customer about car repair proceedings.
Even they called after few days of car delivery about the customer satisfaction.
11 August 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very organised garage
Very organised garage. Communication was superb in terms of keeping me in the loop with progress reports. Staff were warm during process and tried their best to answer questions I had. I love that the car was fixed very well but to my surprise, my car was clean on my pick up. I’ve never had that experience before so I was really happy about the clean car ready for pick up.
12 August 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Door repair
I was looked after by Ian at Rochester after a car incident that meant I needed a new door. The service was 10/10. I was kept updated throughout and had my car back within a week in top condition. Feeling thankful! Would 💯 recommend the company!
30 July 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Auto Fix is an amazing workshop that…
Auto Fix is an amazing workshop that pays attention to every detail of your car. The team is experienced, thorough and provides excellent bodywork and vehicle maintenance. I highly recommend them! ⭐⭐⭐⭐⭐
12 August 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Quick and prompt repair done with as…
Quick and prompt repair done with as little as possible fuss. Great job done. Lots of communication
31 July 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service from start to finish
31 July 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent repair and service kept me…
Excellent repair and service kept me well informed
10 July 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great pick up
Great pick up, service and delivery with great communication throughout. Some of the best staff I have come in to contact with. Thanks
3 July 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very efficient
Very efficient, professional and understanding people. Straight to the point and knowledgeable about everything related to the damage of parts. The delivery and collection people are absolutely amazing. Very happy with the service and would definitely recommend to others.
26 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Communication was excellent
25 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very pleased customer
Very pleased with the excellent accident repair perform by Fix Auto.
My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collection!
There was a delay due to parts availability, a new tailgate and bumper assy were required.
I purchased my car new in March 2025 but, after the repair by Fix Auto, I cannot find any difference in my car from when it was new! A big thanks to the team at Fix Auto and a special thanks to Ian Perkins for your help!
Would highly recommend 10/10
12 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
All of the staff are brilliant
All of the staff are brilliant! They kept communication regularly and the work carried out was perfect!
9 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service from start to finish
Great service from start to finish very easy to deal and went above and beyond my car was in for repair due to hit and run but while in for repair my MOT was about to run out so they arranged for this be done while they had the car. Collection and delivery back to me was fast. Staff are always there to help.
9 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service!
Pick up car and drop off as per instructions-no problems at all.
Great service- no time waisting.
Thank you.
Slawomir
5 June 2026
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
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