Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... See more
Company replied
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Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... See more
Company replied
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
The work was quick and well done. Would have given 5 stars but only gave 4 because my preference for a replacement vehicle was automatic, but was only given a manual. However I'm very pleased with... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
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Highly recommend this company for repairs. Professional from the start with booking in estimate for bodywork repairs. Car pick up,they kept me informed throughout the whole process. When the car was delivered back to me the car was like new again.

Reply from Fix Auto UK - Fix Auto Rochester
Had my VW repaired by Fix Auto a local company who cared. Did a great job but I had to go back because the parking censors were not working.The guys were great , fixed it there and then (three men 1.5hrs) nothing to much trouble, would recommend without hesitation.

Reply from Fix Auto UK - Fix Auto Rochester
Excellent service, always kept me updated with progress and went over and beyond.
Highly recommend this garage, if you can get your car in here, you’ve done well and your car will be looked after!

Reply from Fix Auto UK - Fix Auto Rochester
Friendly staff. Picked up car from home and provided a courtesy car. Repairs done quicker than expected and car valeted for no extra cost. What's not to like.

Reply from Fix Auto UK - Fix Auto Rochester
My car came back to me like it was when I purchased it new. Thank you

Reply from Fix Auto UK - Fix Auto Rochester
Great service.
Staff very professional.
Faultless caring service.overwhelmed.
Thankyou.

Reply from Fix Auto UK - Fix Auto Rochester
Im very pleased with thire work. The work done on time .

Reply from Fix Auto UK - Fix Auto Rochester
I was kept informed daily.
The parts were ordered before the car was called in.
I would have had the car back within 2 weeks. But we had to wait a week for a damaged replacement part to arrive in the country. The staff were very courteous and professional.

Reply from Fix Auto UK - Fix Auto Rochester
Done an existent repair on my vehicle kept me well informed along the process as well

Reply from Fix Auto UK - Fix Auto Rochester
Very quick response, was contacted within 20 minutes of calling my insurance company after an accident. Timely repairs and accomodated collecting the car from the car rental place (Had a choice for home collection or rental). Speedy, friendly service where nothing was any problem. The car repair has been done to a very high standard and am pleased with the result

Reply from Fix Auto UK - Fix Auto Rochester
I very rarely give a Company an Excellent rating but my experience with FixRochester bucks the trend. Excellent in all respects - office staff, updating information, drivers - all superb.

Reply from Fix Auto UK - Fix Auto Rochester
Accommodated my availability at receiving and returning my car and delivered an excellent job

Reply from Fix Auto UK - Fix Auto Rochester
Love my car and was heartbroken when I was involved in a small crash. Fix Auto was my insurers repair company. I took my car in to be assessed for repair and Ollie went over the crash area in great detail even picking out something I had missed. I was kept informed by text as to what stage the repair was at. Collection and delivery was carried out with care and attention. You cannot tell where the repairs have been made. Looks like new, so pleased.

Reply from Fix Auto UK - Fix Auto Rochester

Reply from Fix Auto UK - Fix Auto Rochester
The communication regarding the progression of the car repair was exceptional. From collection to drop off very well organised.
The car looks amazing the repairs and colour match outstanding. And a lovely clean car on return.

Reply from Fix Auto UK - Fix Auto Rochester
Friendly and helpful. Kept me up to date with what was going on. Car now as good as new. Parking is a bit difficult as they are so popular

Reply from Fix Auto UK - Fix Auto Rochester
Excellent customer service on site, and an immaculate repair on my car.

Reply from Fix Auto UK - Fix Auto Rochester
I thought the service was first class from communication to the repair of my car ,I found the whole experience easy and straightforward. All people involved with the process from contacting me and repairing car was top rate .

Reply from Fix Auto UK - Fix Auto Rochester
The team were very helpful and responsive, professional and approachable during a stressful time after my car was involved in an accident. Would highly recommend their services!

Reply from Fix Auto UK - Fix Auto Rochester
Constant updates and regular phone calls confirming I was happy and asking if I needed to ask any questions.

Reply from Fix Auto UK - Fix Auto Rochester
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