Very pleased with the excellent accident repair perform by Fix Auto. My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collectio... See more
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Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... See more
Company replied
Great pick up, service and delivery with great communication throughout. Some of the best staff I have come in to contact with. Thanks
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Rochester
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
- 01634 253211
4.7
Excellent
505 reviews
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Excellent service
Excellent service. Even repaired parts that would not have been included in the insurance claim. And also cleaned the car!
Thanks Team!
25 December 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Fast & efficient response and a great…
Fast & efficient response and a great standard of work.
17 December 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
My Audi S5
My Audi S5 was involved in a rear shunt on 2 September of this year. My car was taken to a recommended repair shop by my insurers. After a period of approximately 2/3 weeks the garage informed me my car was ready to be picked up. When I picked my car up it had been raining and when I took it home and cleaned it, I was horrified with the standard of work. I took the car back the next morning but the attitude of the garage manager left me no option but to complain to my insurers on the standard of work. My insurers in turn sent out a loss adjuster to examine the work. In his words it was one of the worst repairs he had seen.
I was recommended to FixAuto, in Rochester, an Audi accredited company and I have nothing but praise for all the team for their professionalism, friendliness and attention to detail. I now have my Audi back and what a wonderful job they have made of my car.
I would highly recommend this company, It's been repaired professionally and to Audi standards. I just want to thank all the staff at Fix Auto Rochester for all their hard work and returning to me my car in excellent condition. Their friendly professional team kept me informed and it was a great experience dealing with this company.
2 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great repair company
Kept me informed of progress of the work on my car. Curtesy car was delivered & collected by Mark, who was kind & explained what I was signing for
5 December 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Friendly staff and great repair
Friendly staff on the phone and in person, my Audi was repaired in just over 2 weeks and looked brand new when arrived home.
29 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Car repairs
They collected and returned my car as arranged. Kept me up to date on repairs which were completed to a high standard.
4 December 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Amazing
My car was collected very soon after initial contact, repaired to a very high standard and delivered on completion with what looked like a full valet.
The car looked like it just came out of the showroom.
Many thanks.
3 December 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester and we wish you a Merry Christmas.
Extremely pleased.
Very quick service and the staff were extremely helpful during the booking in and collection. Car returned repaired to a high standard and cleaned inside and out. Great company.
20 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Really good and informative
Really good and informative! They also kept me regularly updated and were polite and kind
17 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Highly recommend this company for…
Highly recommend this company for repairs. Professional from the start with booking in estimate for bodywork repairs. Car pick up,they kept me informed throughout the whole process. When the car was delivered back to me the car was like new again.
20 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Had my VW repaired by Fix Auto a local…
Had my VW repaired by Fix Auto a local company who cared. Did a great job but I had to go back because the parking censors were not working.The guys were great , fixed it there and then (three men 1.5hrs) nothing to much trouble, would recommend without hesitation.
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service
Excellent service, always kept me updated with progress and went over and beyond.
Highly recommend this garage, if you can get your car in here, you’ve done well and your car will be looked after!
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Friendly staff
Friendly staff. Picked up car from home and provided a courtesy car. Repairs done quicker than expected and car valeted for no extra cost. What's not to like.
5 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
My car came back to me like it was when…
My car came back to me like it was when I purchased it new. Thank you
3 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service.
Great service.
Staff very professional.
Faultless caring service.overwhelmed.
Thankyou.
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We are so happy to hear that you received caring and professional service. Thank you for your wonderful feedback; it means so much to us.
Fix Auto Rochester.
Im very pleased with thire work
Im very pleased with thire work. The work done on time .
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Car repair
I was kept informed daily.
The parts were ordered before the car was called in.
I would have had the car back within 2 weeks. But we had to wait a week for a damaged replacement part to arrive in the country. The staff were very courteous and professional.
24 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Done an existent repair on my vehicle…
Done an existent repair on my vehicle kept me well informed along the process as well
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very quick response
Very quick response, was contacted within 20 minutes of calling my insurance company after an accident. Timely repairs and accomodated collecting the car from the car rental place (Had a choice for home collection or rental). Speedy, friendly service where nothing was any problem. The car repair has been done to a very high standard and am pleased with the result
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Superb.
I very rarely give a Company an Excellent rating but my experience with FixRochester bucks the trend. Excellent in all respects - office staff, updating information, drivers - all superb.
24 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
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