Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... See more
Company replied
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See what reviewers are saying
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
The work was quick and well done. Would have given 5 stars but only gave 4 because my preference for a replacement vehicle was automatic, but was only given a manual. However I'm very pleased with... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #12 of 17 best companies in Car Body Shop
- #8 of 8 best companies in Vehicle Dent Removal Service
- #33 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
- 01634 253211
4.7
Excellent
497 reviews
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Highly recommend this company for…
Highly recommend this company for repairs. Professional from the start with booking in estimate for bodywork repairs. Car pick up,they kept me informed throughout the whole process. When the car was delivered back to me the car was like new again.
20 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Had my VW repaired by Fix Auto a local…
Had my VW repaired by Fix Auto a local company who cared. Did a great job but I had to go back because the parking censors were not working.The guys were great , fixed it there and then (three men 1.5hrs) nothing to much trouble, would recommend without hesitation.
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service
Excellent service, always kept me updated with progress and went over and beyond.
Highly recommend this garage, if you can get your car in here, you’ve done well and your car will be looked after!
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Friendly staff
Friendly staff. Picked up car from home and provided a courtesy car. Repairs done quicker than expected and car valeted for no extra cost. What's not to like.
5 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
My car came back to me like it was when…
My car came back to me like it was when I purchased it new. Thank you
3 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service.
Great service.
Staff very professional.
Faultless caring service.overwhelmed.
Thankyou.
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We are so happy to hear that you received caring and professional service. Thank you for your wonderful feedback; it means so much to us.
Fix Auto Rochester.
Im very pleased with thire work
Im very pleased with thire work. The work done on time .
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Car repair
I was kept informed daily.
The parts were ordered before the car was called in.
I would have had the car back within 2 weeks. But we had to wait a week for a damaged replacement part to arrive in the country. The staff were very courteous and professional.
24 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Done an existent repair on my vehicle…
Done an existent repair on my vehicle kept me well informed along the process as well
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very quick response
Very quick response, was contacted within 20 minutes of calling my insurance company after an accident. Timely repairs and accomodated collecting the car from the car rental place (Had a choice for home collection or rental). Speedy, friendly service where nothing was any problem. The car repair has been done to a very high standard and am pleased with the result
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Superb.
I very rarely give a Company an Excellent rating but my experience with FixRochester bucks the trend. Excellent in all respects - office staff, updating information, drivers - all superb.
24 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Accommodated my availability and…
Accommodated my availability at receiving and returning my car and delivered an excellent job
21 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We appreciate you taking the time to leave us a review! We're happy to hear that we accommodated your schedule and delivered excellent work on your car.
Fix Auto Rochester.
My loved car back looking like new
Love my car and was heartbroken when I was involved in a small crash. Fix Auto was my insurers repair company. I took my car in to be assessed for repair and Ollie went over the crash area in great detail even picking out something I had missed. I was kept informed by text as to what stage the repair was at. Collection and delivery was carried out with care and attention. You cannot tell where the repairs have been made. Looks like new, so pleased.
17 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
We appreciate you taking the time to leave us a five-star review; we are so glad you were happy with our service and repair.
Fix Auto Rochester
The communication regarding the…
The communication regarding the progression of the car repair was exceptional. From collection to drop off very well organised.
The car looks amazing the repairs and colour match outstanding. And a lovely clean car on return.
13 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We're happy to hear that you were pleased with our communication and organization! It's great to know you feel the repairs and colour match were outstanding, and the car was clean upon return. Thanks for your positive feedback.
Fix Auto Rochester
Friendly and helpful
Friendly and helpful. Kept me up to date with what was going on. Car now as good as new. Parking is a bit difficult as they are so popular
26 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent customer service on site
Excellent customer service on site, and an immaculate repair on my car.
29 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
I thought the service was first class…
I thought the service was first class from communication to the repair of my car ,I found the whole experience easy and straightforward. All people involved with the process from contacting me and repairing car was top rate .
26 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
The team were very helpful and…
The team were very helpful and responsive, professional and approachable during a stressful time after my car was involved in an accident. Would highly recommend their services!
24 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Constant updates and regular phone…
Constant updates and regular phone calls confirming I was happy and asking if I needed to ask any questions.
16 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
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