Very organised garage. Communication was superb in terms of keeping me in the loop with progress reports. Staff were warm during process and tried their best to answer questions I had. I love that the... See more
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See what reviewers are saying
So my car was taken to fix AUTO Rochester after some clown decided to crash into me. I cannot fault the customer service they were 2nd to none. I’m sure the chap’s name was Ian very knowledgeable and... See more
Company replied
Very pleased with the excellent accident repair perform by Fix Auto. My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collectio... See more
Company replied
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... See more
Company replied
Company details
- #18 of 35 best companies in Vehicle repair shop
- #10 of 16 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #30 of 60 best companies in Vehicle Repair
- #26 of 55 best companies in Car service
About Fix Auto UK - Fix Auto Rochester
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Main Road, Chattenden, ME3 8LL, Rochester, Kent, United Kingdom
- 01634 253211
4.7
Excellent
518 reviews
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Extremely pleased.
Very quick service and the staff were extremely helpful during the booking in and collection. Car returned repaired to a high standard and cleaned inside and out. Great company.
20 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Really good and informative
Really good and informative! They also kept me regularly updated and were polite and kind
17 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Highly recommend this company for…
Highly recommend this company for repairs. Professional from the start with booking in estimate for bodywork repairs. Car pick up,they kept me informed throughout the whole process. When the car was delivered back to me the car was like new again.
20 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Had my VW repaired by Fix Auto a local…
Had my VW repaired by Fix Auto a local company who cared. Did a great job but I had to go back because the parking censors were not working.The guys were great , fixed it there and then (three men 1.5hrs) nothing to much trouble, would recommend without hesitation.
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent service
Excellent service, always kept me updated with progress and went over and beyond.
Highly recommend this garage, if you can get your car in here, you’ve done well and your car will be looked after!
8 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Friendly staff
Friendly staff. Picked up car from home and provided a courtesy car. Repairs done quicker than expected and car valeted for no extra cost. What's not to like.
5 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
My car came back to me like it was when…
My car came back to me like it was when I purchased it new. Thank you
3 November 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Great service.
Great service.
Staff very professional.
Faultless caring service.overwhelmed.
Thankyou.
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We are so happy to hear that you received caring and professional service. Thank you for your wonderful feedback; it means so much to us.
Fix Auto Rochester.
Im very pleased with thire work
Im very pleased with thire work. The work done on time .
31 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Car repair
I was kept informed daily.
The parts were ordered before the car was called in.
I would have had the car back within 2 weeks. But we had to wait a week for a damaged replacement part to arrive in the country. The staff were very courteous and professional.
24 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Done an existent repair on my vehicle…
Done an existent repair on my vehicle kept me well informed along the process as well
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Very quick response
Very quick response, was contacted within 20 minutes of calling my insurance company after an accident. Timely repairs and accomodated collecting the car from the car rental place (Had a choice for home collection or rental). Speedy, friendly service where nothing was any problem. The car repair has been done to a very high standard and am pleased with the result
30 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Superb.
I very rarely give a Company an Excellent rating but my experience with FixRochester bucks the trend. Excellent in all respects - office staff, updating information, drivers - all superb.
24 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Accommodated my availability and…
Accommodated my availability at receiving and returning my car and delivered an excellent job
21 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We appreciate you taking the time to leave us a review! We're happy to hear that we accommodated your schedule and delivered excellent work on your car.
Fix Auto Rochester.
My loved car back looking like new
Love my car and was heartbroken when I was involved in a small crash. Fix Auto was my insurers repair company. I took my car in to be assessed for repair and Ollie went over the crash area in great detail even picking out something I had missed. I was kept informed by text as to what stage the repair was at. Collection and delivery was carried out with care and attention. You cannot tell where the repairs have been made. Looks like new, so pleased.
17 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Reply from Fix Auto UK - Fix Auto Rochester
We appreciate you taking the time to leave us a five-star review; we are so glad you were happy with our service and repair.
Fix Auto Rochester
The communication regarding the…
The communication regarding the progression of the car repair was exceptional. From collection to drop off very well organised.
The car looks amazing the repairs and colour match outstanding. And a lovely clean car on return.
13 October 2025
Reply from Fix Auto UK - Fix Auto Rochester
We're happy to hear that you were pleased with our communication and organization! It's great to know you feel the repairs and colour match were outstanding, and the car was clean upon return. Thanks for your positive feedback.
Fix Auto Rochester
Friendly and helpful
Friendly and helpful. Kept me up to date with what was going on. Car now as good as new. Parking is a bit difficult as they are so popular
26 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Excellent customer service on site
Excellent customer service on site, and an immaculate repair on my car.
29 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
I thought the service was first class…
I thought the service was first class from communication to the repair of my car ,I found the whole experience easy and straightforward. All people involved with the process from contacting me and repairing car was top rate .
26 September 2025
Reply from Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
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