Fix Auto UK - Fix Auto Sandhurst Reviews 

211
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality repair

Excellent quality repair. Smart collection & delivery driver. Completed ahead of schedule. Great communication from the team. Highly recommended.

13 February 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Matt
Thank you for five-star review! We're thrilled to hear you were happy with the quality of the repair, our driver, and the team's communication. We appreciate you taking the time to share your positive experience.
Many Thanks
Nina

Rated 5 out of 5 stars

Car Repair Following Non-Fault Accident

Done a really good job on my wife’s car after a contractor van broke the wing mirror off and scratched the doors.

9 January 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Mr McClure

We're so glad to hear your wife's car is looking great again! We appreciate you choosing our services and are thrilled that we could help restore it to its previous condition after that unfortunate incident. We strive to provide excellent workmanship and customer service, and your feedback confirms we're on the right track. Thank you again for your kind words; we value your business.

Many Thanks

Nina

Rated 5 out of 5 stars

Staff are very helpful especially Kevin…

Staff are very helpful especially Kevin and supportive and always do a first class job. I would not take my vehicles anywhere else.

13 December 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Allen

We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you found our staff helpful and supportive, and we'll be sure to pass along your compliments to Kevin.

Many Thanks

Nina

Rated 5 out of 5 stars

The repairs to my car were as a result…

The repairs to my car were as a result of my first accident in 34years. The treatment that I received was second to none and the repairs caried out expertly and efficiently. All who I came in contact with were most helpful and polite. My grateful thanks.

13 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Baldwin

We are so pleased to hear that you had a positive experience with us. We strive to provide our customers with the best possible service, and we are glad that you were satisfied with the repairs and the treatment you received.

Many Thanks
Nina

Rated 5 out of 5 stars

I had the pleasure to work with them…

I had the pleasure to work with them twice. Very quick and professional team ,especially Penny.

13 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Larisa

We're thrilled to hear about your positive experience! It's wonderful to know you found our team quick and professional. We're so happy you had a great experience working with Penny.

Many Thanks

Nina

Rated 5 out of 5 stars

Very good service

Very good service

10 October 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for taking the time to leave us a great review. We really appreciate your comments.

Rated 5 out of 5 stars

efficient…and and professional

This company were extremely efficient in the service they provided, always polite, and always tried there best to work around me instead of the other way around. The quality of the finished work is 100% . Many thanks 😊

1 October 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thanks for your review Mark, we are delighted to hear you were happy with the service you received.

Rated 5 out of 5 stars

5 stars the whole way

5 stars the whole way!
From start to finish the customer service what impeccable.
I cannot recommend them enough!

1 October 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind review.

Rated 4 out of 5 stars

Good workmanship, nice people.

Very pleasant people to deal with. My vehicle was subject to an insurance claim and they appeared very knowledgeable and made the whole process very smooth.

2 August 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Many thanks for taking the time to leave this positive review. We are very pleased to hear you are happy with our service.

Thanks again..

Nina

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, friendly service. The repair has been done very well

2 August 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for the 5* review. I will forward this onto the team at Sandhurst.

Rated 5 out of 5 stars

Great experience

Great experience. It was quick and simple, very friendly and helpful staff and gave my car an amazing clean! Looks brand new.

26 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

I am pleased you are happy with our service and thank you for the positive review.

Thanks

Nina

Rated 5 out of 5 stars

Brilliant team! Professional, kind and just wonderful to deal with!

We had our Mercedes stolen and it was such a distressing experience. Luckily the car was recovered and our insurance company sent it to Perfect Paint for the extensive repairs it required. Dealing with the team at Perfect Paint has been brilliant from start to finish. The technicians have been fantastic and friendly and gave me some good tips for ongoing car security and they made all stressful event much more manageable with their “can do” approach. They even made me laugh when I came in to review the imagine damage which was much needed given the situation. Penny the lovely advisor from reception was excellent in her communication throughout and she’s a credit to the team. The repair itself was done so well. We feel as if we have a brand new car! The team are proper perfectionists and will only give the car back when they are fully happy with it. Nothing has been a headache. They’ve been so helpful and with them, you know you are in trustworthy and safe hands. Thank you team! Highly recommend to all :-)

24 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you so much for taking the time to leave this lovely review. We are pleased to hear about your positive experience with Fix Auto Sandhurst and will pass on your comments to the team.

Thanks Again

Nina

Rated 5 out of 5 stars

Perfect paint recently carried out a…

Perfect paint recently carried out a repair to my vehicle. They did an excellent job looks as good as new. They kept me informed of progress at all stages and were always available to answer any questions. Great service would highly recommend.

26 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for taking the time to leave this great review. We are pleased to hear you are happy with the repairs and service.

Thanks

Nina

Rated 5 out of 5 stars

Fixed and cleaned

Great service, brilliant repair, good communication and they even fixed my number plate without me even asking! I would definately recommend them.

28 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words! We're thrilled to hear you were happy with our service and the quality of the repair. We strive to go above and beyond for our customers, and we're glad we were able to exceed your expectations.

Rated 5 out of 5 stars

Penny at A J Williams

Penny at A J Williams, made the collection and the delivery of the hire van go so smoothly, we were update with everything that was going on and every email sent was answered.

Great experience.

Well done Penny Johnson.

28 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star review. We're delighted to hear that you had a great experience and that Penny made the process so smooth. We appreciate your feedback and will share it with Penny.

Rated 5 out of 5 stars

Great communication and help from the…

Great communication and help from the start when using this company. Organisation fabulous too.
Also nice to have a friendly polite voice to talk to.

22 May 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent communication and support, and it's wonderful to know we met your expectations.

Rated 5 out of 5 stars

From the initial meeting right through…

From the initial meeting right through to my car being delivered back to my home address, the service I received was impeccable. Penny kept me in the loop every step of the way, excellent customer service. I hope you’re appreciated Penny! Thank you all at Fix Auto

29 April 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

We are so pleased to hear that you had such a positive experience. We strive to provide excellent customer service and we are thrilled that you were kept informed throughout the process. We appreciate your kind words about our team member.

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