Fix Auto UK - Fix Auto Sandhurst Reviews 204

TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... See more

Rated 5 out of 5 stars

I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... See more

Rated 5 out of 5 stars

I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... See more

Rated 4 out of 5 stars

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

204 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

5 stars the whole way

5 stars the whole way!
From start to finish the customer service what impeccable.
I cannot recommend them enough!

1 October 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind review.

Rated 4 out of 5 stars

Good workmanship, nice people.

Very pleasant people to deal with. My vehicle was subject to an insurance claim and they appeared very knowledgeable and made the whole process very smooth.

2 August 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Many thanks for taking the time to leave this positive review. We are very pleased to hear you are happy with our service.

Thanks again..

Nina

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, friendly service. The repair has been done very well

2 August 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for the 5* review. I will forward this onto the team at Sandhurst.

Rated 5 out of 5 stars

Great experience

Great experience. It was quick and simple, very friendly and helpful staff and gave my car an amazing clean! Looks brand new.

26 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

I am pleased you are happy with our service and thank you for the positive review.

Thanks

Nina

Rated 5 out of 5 stars

Brilliant team! Professional, kind and just wonderful to deal with!

We had our Mercedes stolen and it was such a distressing experience. Luckily the car was recovered and our insurance company sent it to Perfect Paint for the extensive repairs it required. Dealing with the team at Perfect Paint has been brilliant from start to finish. The technicians have been fantastic and friendly and gave me some good tips for ongoing car security and they made all stressful event much more manageable with their “can do” approach. They even made me laugh when I came in to review the imagine damage which was much needed given the situation. Penny the lovely advisor from reception was excellent in her communication throughout and she’s a credit to the team. The repair itself was done so well. We feel as if we have a brand new car! The team are proper perfectionists and will only give the car back when they are fully happy with it. Nothing has been a headache. They’ve been so helpful and with them, you know you are in trustworthy and safe hands. Thank you team! Highly recommend to all :-)

24 July 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you so much for taking the time to leave this lovely review. We are pleased to hear about your positive experience with Fix Auto Sandhurst and will pass on your comments to the team.

Thanks Again

Nina

Rated 5 out of 5 stars

Perfect paint recently carried out a…

Perfect paint recently carried out a repair to my vehicle. They did an excellent job looks as good as new. They kept me informed of progress at all stages and were always available to answer any questions. Great service would highly recommend.

26 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for taking the time to leave this great review. We are pleased to hear you are happy with the repairs and service.

Thanks

Nina

Rated 5 out of 5 stars

Fixed and cleaned

Great service, brilliant repair, good communication and they even fixed my number plate without me even asking! I would definately recommend them.

28 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words! We're thrilled to hear you were happy with our service and the quality of the repair. We strive to go above and beyond for our customers, and we're glad we were able to exceed your expectations.

Rated 5 out of 5 stars

Penny at A J Williams

Penny at A J Williams, made the collection and the delivery of the hire van go so smoothly, we were update with everything that was going on and every email sent was answered.

Great experience.

Well done Penny Johnson.

28 June 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star review. We're delighted to hear that you had a great experience and that Penny made the process so smooth. We appreciate your feedback and will share it with Penny.

Rated 5 out of 5 stars

Great communication and help from the…

Great communication and help from the start when using this company. Organisation fabulous too.
Also nice to have a friendly polite voice to talk to.

22 May 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent communication and support, and it's wonderful to know we met your expectations.

Rated 5 out of 5 stars

From the initial meeting right through…

From the initial meeting right through to my car being delivered back to my home address, the service I received was impeccable. Penny kept me in the loop every step of the way, excellent customer service. I hope you’re appreciated Penny! Thank you all at Fix Auto

29 April 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

We are so pleased to hear that you had such a positive experience. We strive to provide excellent customer service and we are thrilled that you were kept informed throughout the process. We appreciate your kind words about our team member.

Rated 5 out of 5 stars

I am very pleased with the work carried…

I am very pleased with the work carried out to my vehicle by Fix Auto Sandhurst. Everything from collection to return of my vehicle, communication and help was top class. Many thanks.

19 April 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star review! We're delighted to hear that you were happy with our service and that you found our staff helpful.

Rated 5 out of 5 stars

Thank you!

Car came to fix auto/perfect paint after an accident, there was great communication and concerns were answered. Thank you for sorting out my car, it looks great!

25 April 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words and 5-star rating! We're delighted to hear that you were happy with the repair work and the communication throughout the process. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Fantastic Service from Top to Bottom

Nina and her team at Fix went above and beyond to help, not just with the repairs to our car, but in the levels of service and support they were able to offer, at what was a rather troubling time for our family.
And then the quality of the work on the repair was exceptional too.
All around, I can't give a higher recommendation for this company and its team.

18 April 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Thank you for your kind words. We are so glad to hear that you had such a positive experience with us. We strive to provide exceptional service and we're thrilled that our team was able to support your family during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, the job was completed quickly and efficiently, and the people were lovely and kept me informed throughout

Steve W

9 April 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

We're so happy to hear you had a positive experience! It's wonderful to know our team was able to provide you with excellent service. We appreciate your kind words and will share your feedback with the team.

Rated 5 out of 5 stars

Excellent quality work

Excellent quality work, and communication. I was kept well informed of progress and the job was done to time

12 April 2024
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Reply from Fix Auto UK - Fix Auto Sandhurst

We appreciate your kind words and are thrilled to hear you were pleased with the quality of our work and communication. We strive to keep our clients informed throughout the process and deliver projects on time.

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