Flight Centre New Zealand - Flight Centre Albany Reviews 25

Jess Watene at Flight Centre Albany always goes above and beyond what we expect- she’s always available for any query and offers professional helpful advice- Jess is definitely our go to travel agent

Thad D’souza was very accomodating. No rushing and explored many options for me. Great smile and happy to help. He looked into itas fly bys and different routes to get to my destination.

just very helpful and prompt

Terrible experience from Flight Center support. Contacted them for a name change of passenger and they took like 20 days and was never delivered on time. You just go from person to person without getting much help. Absolutely terrible. I'd highly recommend not to use Flight Center at all. Infact book directly from the airlines website

Marc at Flight Centre Albany provided excellent service. He was friendly, knowledgeable, and very efficient, and he helped me book my flights to Australia and Europe in a timely manner. The whole process was smooth and stress-free. I’m genuinely grateful for his help and would highly recommend Marc and the team at Flight Centre Albany.

Very helpful lady who knew exactly what she was doing and answered all our questions.

I called your Albany branch spoke to a lady by the name of Taylor ,of all the years of my travel I’ve never met a more kinder nicer person than this lady ,very knowledgeable gave me different options,followed up with a call and a email that shows me her professionalism,a 100% position outcome ,my future trips will all be booked through her

The agent we deal with Taylor Still Albany Auckland is excellent and very helpful. Gives us lots of good advise and we would recommend highly recommend her.

Taylor Still was extremely pleasant and professional
in her dealings with us, she was very informative and patient especially when dealing with us. I would highly recommend her to anyone, for future travel arrangement's.

Very efficient, friendly and met all my flight requirements.

It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it a lot easier having a travel agent helping us rather than booking it online myself. She made the process so convenience :)

Thanks so much Taylor!
Travelling as a group you made it so easy for us to book! We had the most amazing time in Rarotonga. The crown accomodation was perfection we loved the staff and location. You really sorted us out from the airport transfers making our life so easy to the buffet breakfast! 10/10

Staff were friendly and super helpful in accommodating some unexpected changes to our holiday.

Excellent service.

My experience with Flight Centre was terrible. I booked flights to Japan and Thailand, and I was told twice after they checked their system that I did not need a visa to visit Japan. I trusted the information they gave me, but on the day of the flight to Japan, I was not allowed to board the plane.

Even though they admitted it was entirely their mistake and rearranged my flights to Thailand, they refused to refund the full cost of the tickets to Japan. In the end, I paid for a trip I couldn’t take, and they only refunded the cost of the hotels, which was less than a quarter of what I lost.

Natasha is really very helpful and made our travel plans so much less stressful. We were indeed relieved. Also she is very friendly and that made the experience all somuch nicer. Thank you Flight Centre.

Price Heaslip was very helpful during our booking process. Thank you!

Thad Dsouza was most helpful in booking our trip to Koh Sumui, great service, highly recommended.

Calmly the travel agent was looking for my flight