Flight Centre New Zealand - Flight Centre Bayfair Reviews 18

TrustScore 4.5 out of 5

4.5

Shop SP 906, Bayfair Shopping Centre, Bayfair Shopping Centre, 3116 Tauranga, Bay of Plenty, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

Susan helped us organizing a multiple destination international flight. We booked at the centre in Tauranga/Bayfair and her expertise was super helpful. It was always a pleasure to meet her again. S... See more

Company replied

Rated 4 out of 5 stars

Very helpful and sorted everything I needed. Answered all the questions I had a fast communication.

Company replied

Rated 5 out of 5 stars

From the moment we started talking with Prue (Bayfair Tauranga) she was so helpful. Giving us options and her experience having lived there. Even going above and beyond trying to find a cruise that we... See more

Company replied

Rated 5 out of 5 stars

Going into our first big trip our travel agent Logan made everything really easy and straight forward. He gave us some really great advice and recommendations. We gave him our budget and he absolute... See more

Company replied


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Bus tour agency
  4. Cruise agency
  5. Cruise Travel Agency
  6. Tourist attraction

About Flight Centre New Zealand - Flight Centre Bayfair

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop SP 906, Bayfair Shopping Centre, Bayfair Shopping Centre, 3116, Tauranga, Bay of Plenty, New Zealand

  • 0800 250 132

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Booking International Flight

Susan helped us organizing a multiple destination international flight. We booked at the centre in Tauranga/Bayfair and her expertise was super helpful. It was always a pleasure to meet her again. She is definitely someone who is friendly, patient and fun to do business with!

20 April 2026
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Admin

Robyn Sears was very nice and patient. She asked questions and allowed us to ask questions.

31 January 2026
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 4 out of 5 stars

Very helpful and sorted everything I…

Very helpful and sorted everything I needed. Answered all the questions I had a fast communication.

29 January 2026
Flight Centre New Zealand - Flight Centre Bayfair logo

Reply from Flight Centre New Zealand - Flight Centre Bayfair

Hi Gemma,

We appreciate you taking the time to leave us a review! We are so glad to hear that our team was helpful and quickly answered your questions.

Rated 5 out of 5 stars

Dayna made the process of finding flights quick and easy …

Dayna made the process easy and seamless, even when I needed a couple of days to think about it , when I called back to book Dayna was on a day off but Robyn took over and booked everything for us .
Thank you for made flights easy .
This is why I come back again to Bayfair to book my fights and holidays .

17 January 2026
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Very helpful

Very helpful

12 January 2026
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Efficient service and excellent price…

Efficient service and excellent price for our airfares to Europe - very impressed!

29 October 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Rated 5 out of 5 stars

Air New Zealand staff being so helpful

Air New Zealand staff being so helpful. We requested a wheelchair at Tauranga which automatically provided a wheelchair at each stage including the return flights. The staff were so helpful, including fetching us early for the flights and taking us through the assisted lanes for customs and immigration.

11 October 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Compliments to Tina Parekh…

My travel expert has been my go to person since I first made a return booking to the Philippines a little over a year ago. She has previously assisted with a transfer of flight dates but very recently with a flight cancellation as I do not intend returning to New Zealand, so I do not require that return flight.
Throughout my contacts with her and throughout the whole process she has been extremely diligent and helpful, never missing a beat to be of assistance.
Tina has always without exception demonstrated courtesy and professionalism, nothing has been too difficult for Tina, even when I have asked difficult questions. It has been a pleasure to have her work with me. She is a definite asset to the Flight Centre and deserves recognition for this. I hope this review will be passed onto her and her manager.
I will certainly be asking for her if I need further travel assistance.
Thank you Tina.
David Dawson

6 August 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear David,

We appreciate your positive feedback regarding the assistance you received. We are happy to hear that Tina has consistently provided you with diligent and helpful support, especially with your flight changes and cancellation. We will certainly pass along your kind words to her and her manager. We look forward to assisting you with your future travel needs.

Rated 5 out of 5 stars

Thank You Susan!

Susan made an incredible trip possible for me. She gave useful advice and went out of her way to help me out. She continued to check up with me leading up to and after the trip, making sure everything was sorted and everything went well. Amazing knowledge and insight.

4 August 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Lucca,

We're happy to hear that the trip planning was so helpful. We appreciate your positive feedback and are so glad everything went smoothly. Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent service I have always gone…

Excellent service I have always gone and they have never let me down so I rate their service 100per cent

25 July 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Grant,

We're happy to hear that you consistently receive excellent service from us. We appreciate you taking the time to leave us such positive feedback.

Rated 5 out of 5 stars

Prue was absolutely awesome

Prue was absolutely awesome, she was my travel consultant last year and again this year, I would highly recommend her to anyone who utilises the flight centre.

9 July 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Kirihaehae,

We're happy to hear that you had such a wonderful experience! We appreciate your recommendation and are so glad we could provide you with excellent service again.

Rated 5 out of 5 stars

Agent was knowledgeable

Agent was knowledgeable, efficient and was able to give great advice for what they thought would be the best options for my travel. Would 100% recommend Flight Centre, they made the job of booking travel hassle free and easy.

5 July 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Hi Michelle,

We're happy to hear that our agent's expertise and advice helped make your travel booking so easy. Thank you for recommending Flight Centre!

Rated 5 out of 5 stars

Going into our first big trip our…

Going into our first big trip our travel agent Logan made everything really easy and straight forward. He gave us some really great advice and recommendations. We gave him our budget and he absolutely nailed it! Now the rest of our family wants to book a holiday with him!

Will definitely be going back there in the future😁👍🏽

7 June 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Samantha,

We're happy to hear that your first big trip was made easy. It's great to know that the advice and recommendations met your budget. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Highly recommend Susan

Highly recommend Susan. Very helpful and knowledgeable.

30 May 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Hi Norma,

We appreciate your kind words! We're glad she was so helpful and knowledgeable.

Rated 5 out of 5 stars

Five Star service

From the moment we started talking with Prue (Bayfair Tauranga) she was so helpful. Giving us options and her experience having lived there. Even going above and beyond trying to find a cruise that we could finish our holiday with. Such great and efficient service and within two days of first seeing her for our holiday, we had our tickets for flights (she even asked us where we wanted to sit, never been asked before) also our car rental agreement and insurance. Has found us awesome accommodation and great deals on theme park tickets and has said to email or phone with any questions we may have. Definitely worth the travel from Whakatane to sort our holiday. We have found our new travel agent with Prue. 😊

25 May 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Leanne,

We're so happy to hear that you found our service helpful and efficient. It's great to know that the attention to detail, such as seating preferences, and the comprehensive planning for your holiday, including accommodation and theme park tickets, met your expectations. We appreciate you making the trip and choosing us as your travel agent.

Rated 5 out of 5 stars

My travel expert Dayna Breading made my…

My travel expert Dayna Breading made my experience at Flight Centre the best! She was friendly, approachable and very welcoming, nothing was too much trouble, and she got me the very best deal for our whanau holiday. It was an absolute pleasure dealing with Dayna.

22 April 2025
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Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Wendy,

We're thrilled to hear about your positive experience with Dayna. It's wonderful to know that she made your travel planning so enjoyable and helped you secure the perfect deal for your family holiday. We appreciate your kind words and will share your feedback with Dayna.

Rated 5 out of 5 stars

Your agent Susan Ledger (I think she…

Your agent Susan Ledger (I think she should be "Susan Legend")

6 April 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Bayfair logo

Reply from Flight Centre New Zealand - Flight Centre Bayfair

Dear Ellen,

We appreciate your kind words about Susan. We're glad you had a positive experience.

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