Flight Centre New Zealand - Flight Centre Botany Town Reviews 

16
TrustScore 4.5 out of 5

4.4

1 Market Square, 2013 Botany Town, Auckland East, NZ


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Rated 5 out of 5 stars

Booking through flight centre gives you peace of mind as our travel consultant Kurt was very knowledgeable & patient. We made several visits & many emails. He helped us plan our 6 week vacation to Tha... See more

Company replied

Rated 5 out of 5 stars

Love booking with Ally. She pays attention and gets things right. She even helps with the digital stuff that we oldies stress about. Comparatively travel today is digitally overwhelming: tour registr... See more

Company replied

Rated 4 out of 5 stars

Booking process & service Staff are very nice friendly to helpful

Company replied

Rated 5 out of 5 stars

I was struggling with booking a domestic flight “ on line “ with an airline I hadn’t flown with before. Decided after an hour or two of total frustration to travel to my local Botany Flight Centre whe... See more

Company replied


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Bus tour agency
  4. Cruise agency
  5. Cruise Travel Agency
  6. Tourist attraction

About Flight Centre New Zealand - Flight Centre Botany Town

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • 1 Market Square, 2013, Botany Town, Auckland East, New Zealand

  • 0800 250 132

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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4-star
3-star
2-star
1-star

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4.4

All reviews

(16)

675 reviews in the last 12 months

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Rated 4 out of 5 stars

Booking process & service

Booking process & service
Staff are very nice friendly to helpful

11 June 2026
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We're glad our staff made your experience great! Thank you for your kind words.

Rated 5 out of 5 stars

Our agent was Chloe Cole at Botany…

Our agent was Chloe Cole at Botany Flight Centre. She listened to what we were planning for our trip and searched the database to make sure she found the best options available to us. She gave us the time to go away and make some decisions before we settled on the final itinery. Thank you for your time and patience with us Chloe.

28 February 2026
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Great service

The staff at Botany were great as usual and accommodated all our needs in one session.

27 December 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Thank you for taking the time to share your great review for the team 😊

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience working with Kirsty Jackson at Botany centre. From start to finish, she was professional, attentive, and extremely efficient in handling all my flight bookings. She took the time to understand my preferences, found the best options, and ensured everything was seamless and stress-free. Communication was prompt, clear, and friendly throughout the process. I truly felt valued as a client, and I would highly recommend Kirsty to anyone looking for a smooth and reliable flight booking experience.

1 December 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

efficient and great to deal with

efficient and great to deal with. Kirsty did everything we asked for. It was a pleasure to deal with her

16 October 2025
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Reply from Flight Centre New Zealand - Flight Centre Botany Town

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Rated 5 out of 5 stars

Great experience

Kurt is amazing to deal with. He made our trip to Gold Coast seamless and smooth. Highly recommend his expertise🙌

24 September 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Love booking with Ally

Love booking with Ally. She pays attention and gets things right. She even helps with the digital stuff that we oldies stress about. Comparatively travel today is digitally overwhelming: tour registrations, new passport technology, electronic visas and arrival cards etc.
… I’m very happy with Flight Centre.

10 October 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Booking a cruise

Kurt helped get just exactly what we needed and for a good price and has answered all my questions even when he didn’t know and had to research and get back to me

24 September 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback Julia Anderson 😍

Rated 5 out of 5 stars

Tiffany

Tiffany, is just nothing short of excellent!
She has assisted and guided us through the whole exercise in the most professional and personable manner 👍👍

13 September 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Richard Devine 🙂

Rated 5 out of 5 stars

flight centre botany

just great expert service. freindly, efficient, all done with a big friendly smile. well done, will definetly see you again. cheers, barry and sherryn mccormick.

3 June 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Barry,

We're happy to hear that you enjoyed your experience with our expert service! We appreciate your kind words and look forward to seeing you again.

Rated 5 out of 5 stars

Thailand & Vietnam. Booking through flight centre gives you…

Booking through flight centre gives you peace of mind as our travel consultant Kurt was very knowledgeable & patient. We made several visits & many emails. He helped us plan our 6 week vacation to Thailand & Vietnam & including On the go tours. He went above & beyond responding to emails even though it was his days off.

11 April 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Katrina,

We're glad your booking experience provided peace of mind. It's great to hear that our consultant's knowledge and patience were helpful in planning your vacation. We appreciate you acknowledging their dedication.

Rated 5 out of 5 stars

Great service

Casey was super helpful with our booking to Rarotonga and gave her own experience as well. She didnt just book the first flights or accomodation we thought looked good but checked around to get better times/deals for our money.

4 May 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Rachael,

We're happy to hear that you found our service helpful for your Rarotonga booking. We appreciate that our team member shared their experiences and secured the best options for you. Thank you for your feedback.

Rated 5 out of 5 stars

Easiest way to organise travel…

I tried to find the easiest way to get to Vietnam and struggled to get it right. I’d used Flight Centre before so thought I’d go back there. Kurt Johnston from Botany was my travel agent and I found him really easy to deal with. He was friendly, he knew his stuff and he cut out all the stress for me. The whole process was just so quick and easy.

16 May 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Cherie,

We're happy to hear that your experience planning your trip to Vietnam was quick and easy. We appreciate your positive feedback regarding the assistance you received from our travel agent. Thank you!

Rated 5 out of 5 stars

From Frustration to Relief

I was struggling with booking a domestic flight “ on line “ with an airline I hadn’t flown with before. Decided after an hour or two of total frustration to travel to my local Botany Flight Centre where the most lovely and helpful Ally had me sorted in no time . So happy and grateful to her and won’t hesitate to reach out to her and Flight Centre for any future travels .

18 May 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Udy,

t's wonderful to know that Ally was able to provide you with the assistance you needed and make your booking process smooth and efficient. We strive to offer exceptional customer service and appreciate your kind words.

Rated 5 out of 5 stars

Flynn Cox provided excellent customer…

Flynn Cox provided excellent customer service in booking my conference flights and a tour package. He's great to work with. If the rest of my trip goes as well as the booking did I'll be very happy!
Noel Packard

4 April 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Dear Noel,

Thank you for your kind words about Flynn Cox. We're delighted to hear that he provided you with such a positive experience. We hope your trip goes as well as the booking did.

Rated 5 out of 5 stars

Excellent service

22 March 2025
Flight Centre New Zealand - Flight Centre Botany Town logo

Reply from Flight Centre New Zealand - Flight Centre Botany Town

Hi Michael,

Thank you so much for taking the time to leave us a review! We really appreciate it.

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