Flight Centre New Zealand - Flight Centre St Lukes Reviews 

Our trip to Brisbane, hotels and rental cars and insuarances were taken care of by Rhea. Fantastic service.

amazing history and site we visited. Aaron was amazing with his response and details to every needs we asked for. 10 out of 10

Aaron, is suoer helpful and takes his time to explain everything. I leave with confidence knowing everything has been taken care of.

Tara was great, enthusiastic, smiling, thorough, knowledgeable. Would absolutely book with her again.

We always get great value from Flight Centre. Never rushed and always considered with the best advice. Rhea Altoft , from St Luke’s Mall, Auckland, is our preferred agent and we love dealing with her. She is the best travel agent!

Friendly. Explained the booking process in detail. Very happy. AAA+

Aaron from St Luke’s Flight Centre was awesome. Very friendly and efficient and I have no hesitation in recommending him to organise all your travel requirements.

Rhea Altoft has vast experience in the travel industry and consistently delivers outstanding service. She is reliable, honest, trustworthy, and highly knowledgeable. Rhea provides clear guidance, practical advice, and handles travel arrangements with professionalism and care, giving complete peace of mind. Our recent trip to Malaysia, Vietnam and Thailand was a dream come true because of the proper planning and Ticketing by Rhea at Flight Centre, St Lukes. I would highly recommend Rhea to anyone seeking a dependable and experienced travel consultant.
The service at Flight Centre is absolutely fantastic,

Rhea at St Lukes branch in Auckland has been our travel agent for a few trips now and our latest trip was again organised quickly and efficiently and with the usual great advice we have come to expect from Rhea. We have and will continue to be an advocate for recommending and continuing to use Rhea's skill and expertise with our travel plans.

Went in store with a plan and walked out a satisfied customer with flights booked/paid and great/knowledgeable customer service by Karen Hart.
Definitely keep her on.

My husband and I travelled to spain and the Uk last month which we booked with Rhea Altoft. She helped us through the entire process also helping us get a good deal. I have booked with Rhea twice in the past and apart from her professionalism i was drawn to her initially because of her patience. We are not young hence not good with doing things online but Rhea helped us with all if it even to calling us in specifically to help us getting the UK ETA. She certainly helped us have a smooth and enjoyable experience

Rhea was so helpful from the beginning to the end. Listen to us, looking for the best price and service. Also she is really knowledgeable so help us to take a decision and buy the ticket. Also help to get a good travel insurance. So good!

I had no idea where to even start when it came to planning a trip to South America, so it was great that Marilo Harpley was able to help me. She made the whole process so easy. Marilo clearly knows heaps about South America — all the best spots to visit, when to go, and what to avoid.

You can tell she genuinely cares about making sure you have an awesome experience, not just selling you a trip.

My agent is Marilo Harpley at St Luke
She is very friendly and provides very useful advise to assist me plan and organise my trip. Highly recommended her, with great attitude and attention to details! Very happy with her service.

This is the second time I’ve used Karen Hart’s services, and once again she has absolutely exceeded expectations. Karen is an expert travel agent who assisted me at very short notice to arrange a flight to Sydney. I was under considerable pressure, and she immediately understood the situation, taking care of everything with professionalism, efficiency, genuine care and sincerity.

What stood out most was how seamless she made the entire process—completely digitised, no unnecessary steps, and just so easy. It felt like she took the weight off my shoulders, which was exactly what I needed at the time.

I truly cannot speak more highly of her service. Karen is incredibly talented, intuitive and kind, and I really hope her manager sees this feedback—she is a huge asset to the Flight Centre team and deserves to be recognised for the outstanding work she does.

Thank you Karen!

Karen Hart, she was an amazing support in assisting my family with our processing of our trip to England. She made everything understandable and made the information really accessible. Loved her customer service and her enthusiasm in helping us get our trip together. I think if we ever come back, she’d definitely be our first choice as we loved her service, and her character!

I decided to visit FLIGHT CENTRE St Lukes to book a flight because of my trip. The day I visited seemed like to a busy day. All the staff were consulting with the customers. I had to wait for about an hour for my turn to counsel, which was very boring. Karen approached me in a cheerful voice and started my counseling. She was really kind to me and solved my problems in detail. She helped me take my desk top computer with me on my trip and even chose the right flight. I was relieved by her cheerful and energetic hospitality. I am enjoying my trip perfectly. I want to thank you her again.