Florence London UK Reviews 

really lovely earrings, a beautiful gift! thank you

Chose a beautiful silver bangle for a close friend which I had engraved. It was absolutely perfect and my friend loves her present ! It arrived very promptly too. Will be definitely buying more jewellery from this company in future

The most fabulous jewellery from Florence London. Such good quality and stunning designs. Brilliant customer service from Hannah.
Couldn’t recommend more!!

I recently ordered a gold bangle for my wife, engraved and it wasn't until the receipt came through that i realised shi7, i have ordered the wrong size . I panicked and emailed, they came straight back to me, re-organised my order - it arrived and is perfect, my missus is over the moon with it. Paid for gift packaging too - well worth it, all done with love and care. 10/10

just want to say what an amazing company!! i ordered a bangle for my partner 3 days ago i was worried i wouldn’t recieve it for father’s day.. i recieved it today and wow its just perfect thank you so so much i will recommend you always! so happy :) can’t wait to order again! simply amazing!!

I found this website online and the jewellery is beautiful! I purchased a lovely bangle for my nieces graduation there was a small complication but when I messaged them they replied straight away! And so helpful and understanding and sorted it out straight away the delivery is so quick too I will definitely buy from them again 😊

I'd bought an anniversary present last year for my partner, fantastic price, fantastic quality, everything you'd expect. Unfortunately whether due to unexpected quality or general life, the chain had snapped. I messaged their repair service and they just sent out another one. Arrived within 3 days, absolutely fantastic service.

Gorgeous jewellery and such reasonable prices. I’m so happy with my new earrings. I can’t believe the quality. Will definitely be buying more from Florence London!

What an absolutely fabulous company, the customer service has been second to none.
I received a lovely bangle for Christmas but sadly the colour didn’t match my other bracelets so I requested a return/exchange. Even though the bangle was made to order in a specific colour and with a small clover, Rosie agreed to an exchange and went above and beyond to ensure the process of returning ran smoothly. I now have a gorgeous necklace and another bangle on their way to me. Rosie even offered engraving on the bangle at no additional charge in this instance. So so impressed with this company and would highly recommend them. I must add too that the bangle was of high quality and I would have definitely kept it if it had matched my others.

Rosie was a joy and such a help from the start. Really communicative, gave great advice for a Valentines Day gift and made loads of adjustments for me in the face of being an indecisive nightmare customer! But was really awesome.

Couldn’t recommend enough - customer service goes such a long way these days and will definitely buy again!

Thanks Rosie!

I have just received 3 T Bar bracelets they are so so beautiful, couldn’t be happier👏🏻

The customer service was outstanding on receiving my order I got a phone call offering advice on how best to do the engraving.

I will be back as I now want a bangle 😂

Thank you so much

Audrey 😊

The customer care Rosie provides is amazing and I’m delighted with my beautifully engraved bangle. It arrived quickly, in a lovely gift box and I would recommend Florence London to anyone wanting to buy personalised jewellery.

Great brand with outstanding customer service! I’ve ordered several pieces for my girlfriend who absolutely loves them. Everything has been top quality. Would highly recommend Florence London

It is my sons 21st Birthday next month, and I was looking on the internet for ideas, and came across Florence London. I found a bracelet that my husband and I thought Toby might like, and got it engraved. I signed up to the news letter so I got a 10%discount. The delivery was very quick, and the box it came in is lovely, and the bracelet is lovely aswell!! So fingers crossed he'll like it!!

I had a great experience dealing with this company . I purchased a personalised bangle from them to give to my daughter with the date of her wedding inscribed on it. The service I received was excellent and the quality of the product even more so . I would definitely recommend them.

High quality beautiful jewelry designs and rapid delivery, with beautiful touches like handwritten notes. A wonderful buying experience and a novel, pretty gift idea for your loved ones and yourself

The best - beautiful jewellery and customer service.

Outstanding service, delivered before Christmas and with a really thoughtful personalised message. Everyone loves their gifts.

The mens gold bangle was a great fit and it looks fab.

Beautiful products with very speedy delivery

Gorgeous items, fast delivery - spectacular customer service. Love this brand and keep going back to them for their unique pieces.