I have just received my print from,Cornish Hidden Gem Prints. Secure packaging, Fast delivery and more importantly a great quality print of a Cornish storm. Thanks to Paul Clarke, very talented.... See more
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See what reviewers are saying
I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... See more
I like the friendly atmosphere of Folksy - feel welcome as part of the Folksy family. No real issues but could Foksy or advertise the makers items more?
Easy to open shop and upload items for sale. Platform delivers very little customer traffic to shops and seems to focus more on targeting sellers rather than buyers. As a customer however, I have foun... See more
Company details
- #24 of 24 best companies in Art Handcraft
- #60 of 62 best companies in Craft shop
- #316 of 374 best companies in Gift shop
- #6 of 6 best companies in Knit shop
- #54 of 55 best companies in Arts and Crafts Shop
- #31 of 36 best companies in Shop
About Folksy
Written by the company
Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Contact info
John Street, S2 4QU, Sheffield, United Kingdom
- support@folksy.co.uk
- folksy.com
4.3
Excellent
459 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Folksy UK review
As a seller the Folksy UK site is easy to use. I have recently had my first sale the feedback from the customer was great. The only downside for me is that Folksy has suggested that I need to promote my items on social media. I am not a user of Instagram, Pinterest or social media platforms to do this I would need to be shown what to do, as that’s the way I learn. There is nothing in place for this. The question is will I make enough sales to cover my costs and fees?
24 September 2025
Great UK based platform
I love to support UK businesses, and what greater way than selling on a UK platform. It's always good to get support from a person when you have an issue, and Folksy provide a friendly community.
11 September 2025
New shop
I have only just started with Folksy and they have been really easy to talk to when I needed them. I had a few glitches that they talked me through and I had my first sale!!
31 July 2025
Love it!
This is a very well run friendly website. Good for buyers and sellers. I have no complaints.
5 July 2025
I buy a lot of gifts from Folksy
I buy a lot of gifts from Folksy, as well as cards and treats for myself. I have never been disappointed. Excellent choice of beautifully made, unique items at surprisingly affordable prices.
5 July 2025
Handmade sellers choose Folksy
I'm a seller and Folksy is wonderful! Simple to use, looks great and real humans, that are easy to get hold of, if there is a problem.
I am also thrilled to see that the items for sale really are handmade and not mass produced.
Thank you Folksy.
7 June 2025
Nice Gifts
As a customer, I cannot fault this company, although it's largely the sellers that make it great. I bought 2 gifts and both items were beautiful! As a seller, however, I am disappointed. Sales are virtually non-existent and the only item I've sold barely covered the listing fees, which has left me out of pocket. Consequently, I am looking for a new platform to sell my handmade sun catchers.
11 May 2025
Happy Seller!
As a seller, I can’t praise Folksy enough. Very easy to create and maintain a shop, great communication.
The main reason I chose Folksy is the use of PayPal, I don’t have online banking, so this was essential.
8 May 2025
The perfect ethos
Ideal ethos that aligns with my small business of hand made, illustrated ceramic pieces. It was very clear how to start selling and communication was and is always prompt, clear and friendly
5 May 2025
Buyers beware
I have been emailing Folksy for several weeks now after a purchase wasn’t sent to me. I firstly emailed the seller with no response, then contacted Folksy who have repeatedly advised me to wait 48 hours for the seller to respond. They even sent an email asking for a review of my purchase!!! So, approximately 5 weeks on I have no glass birds and am down £24.25. Appalling service.
19 May 2025
Unprompted review
Reply from Folksy
Hello. We can see that you had a poor experience of buying on Folksy and we are very sorry. This is unusual - the vast majority of buyers are very happy with the service they receive as our sellers pride themselves on their own service and fulfilment of orders. In this instance something went wrong. Our staff are still trying to get to the bottom of it and in the meantime are supporting you with the refund process and we will ensure you do receive a refund. We'll continue to be in touch via our support team.
Still finding my feet
I'm quite new to Folksy and still finding my way around the platform. The Folksy forums are really helpful though. I find it easy to upload my items and the dashboard is really useful. I am yet to discover how I thank a customer for a review but I'll keep looking!
2 May 2025
Reply from Folksy
Thanks for the feedback. You can't currently reply to reviews you receive on Folksy but it's something we can see would be valuable (like it is for me now :) )
A Sellers perspective
As a seller, the seller pages are very easy to use to input new items and edit them.
Giving sellers an opportunity to raise their profile, even if it means paying a little more would be helpful.
8 May 2025
Reply from Folksy
Great feedback, thank you. We have started to scope out ways in which we can support sellers to increase their profile and gain more visibility as we appreciate this is something some sellers need, especially when their stating out.
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