4gadgets.co.uk Reviews 14,897

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items described as excellent or pristine arrive looking brand new, exceeding expectations for refurbished goods. The service is frequently highlighted as exceptional, with many appreciating the prompt and efficient delivery, often arriving next day and well-packaged. Reviewers also find the prices fair and competitive, especially when trading in old devices, making it a cost-effective option for quality reconditioned phones. However, some customers occasionally reported receiving products with minor cosmetic imperfections like scratches or chips, even when listed in higher condition grades. There were also instances where the wrong phone model was sent or issues arose with delivery services, including discrepancies in paid delivery options.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the excellent condition and value of the... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently receiving phones in... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service, with many describing it as amazing, exceptional, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied

Rated 5 out of 5 stars

Product as advertised arrived next day well packed transfered old data with no problem. Had a problem after samsung software upgrade could not reset, sent phone back was returned next day worked perf... See more

Company replied


Company details

  1. #13 of 72 best companies in Mobile Phone Shop
  2. #14 of 51 best companies in Mobile Phone Accessory Shop
  3. #93 of 191 best companies in Electronics store
  4. #4 of 20 best companies in Telephone company
  5. #15 of 20 best companies in Second-hand Computer Shop

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great phone even with low grade

Very smooth it feels like a fresh phone no lag great price fast delivery no scratches and just overall really good camera quality is amazing
Battery life is decent

21 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tahir,

WE are glad to hear that you are happy with your purchase.

Kind ergards
4gadgets

Rated 5 out of 5 stars

Received a quote for an old tablet and…

Received a quote for an old tablet and was sent out a prepaid return package. 4 days later I recieved my money via same day bank transfer. Excellent service.

2 April 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In Service.

Kind regards
4gadgets

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with 4 Gadgets. I sent my phone in good condition for sale, but when they assessed it, they claimed the camera lens was damaged — something that was not an issue before sending.

It feels like the device was either mishandled or intentionally devalued, as camera lens repairs are relatively cheap, yet they used this to significantly lower the offer price. This raises serious concerns about their inspection process and fairness.

I would strongly advise others to take detailed photos and videos of their device before sending and be cautious when dealing with them. Based on my experience, I would not trust this company with my devices again.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy order and quick delivery

Easy order and quick delivery. Phone is perfect condition

15 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered an S23 Ultra in fair condition

Ordered an S23 Ultra in fair condition. It was flawless and it surpassed my expectations. Really really impressed and super happy with my purchase!!

14 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

So glad to hear that you are pleased with your handset.

Kind regards
4gadgets

Rated 5 out of 5 stars

Happy with refurbished phone purchase

Bought a Samsung S22 in "good" condition for a good price. It was delivered quickly, in excellent condition, and with 95% battery health, so very happy.

14 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great Experience

Excellent, they gave me a good price for my phone, sent me the return package next day, I posted it back to them, they kept in touch with me when my phone took ages to get there. Let me know when it arrived and was paid very quickly. So a great experience on the whole.

23 March 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In service, we hope you use us again in the future.

Kind regards
4gadgets

Rated 5 out of 5 stars

I very recently upgraded my samsung…

I very recently upgraded my samsung galaxy note 20 ultra to a galaxy s24 ultra and my budget for this purchase was fixed at more then £600. It was also important to me to have plenty of on board storage so I went for 512gb. The phone arrived after 3 days of placing the order and its in pristine condition with no sign of a mark anywhere as advertised. In addition I have also invested in a screen protector as well as 2 cases. So thank you for a very speedy service.

14 March 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome Service Would Recommend

Awesome Service, Awesome Condition would Definitely use again. 4 gadgets are one of the Best out there the Phone has been Flawless and with 12 months Warranty it a No Brainer. 5 Stars +++++

4 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Item as described with signs of use…

Item as described with signs of use better than expected for the price I bought it so I could get my A17 out of the repair shop EE who said the phone was not a warranty repair 3 months old How is that possible will certainly use 4gadgets.co.uk again if I require anymore tech items. phone came nicely packaged in their own branded box

20 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your purchase Mick.

Kind regards
4gadgets

Rated 5 out of 5 stars

5* company

Perfect condition galaxy z flip at a third of the price. Guarantee, next day delivery & pay-in-three payment. Phone was a xmas gift but I will be purchasing for myself soon from this 5* company

8 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tilly,

We are glad you were happy with your purchase.

Kind regards
4gadgets

Rated 4 out of 5 stars

Samsung S23 Ultra 5G (256GB)

Samsung S23 Ultra 5G (256GB). Refurb rated 'Good'.

*Screen: Spotless
*Body: teeniest tiniest scratches around the USB port and Speakers.
*Everything else: No mechanical or functional issues.

Can't fault it. 4G' will definitely be on my list when I look for my next device.

10 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your Feedback Peter!
Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent phones

I've bought about 7 from here , all either ' Excellent or Pristine ' condition and all phones have been like new.
A little on the expensive side at times , its hard to find even a 3 year old phone on their site that's in great condition for less than £300+ but the quality is high. I would highly recommend.

7 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We appreciate your continued custom.

Thank you for taking the time to write a review.

regards
4gadgets

Rated 4 out of 5 stars

Problems sorted

Very sadly not happy. I contacted them. They offered me which I thought it was a fair price for my Ultra 2 which is immaculate and still got 99% battery health and only just a year old. Then unfortunately the Royal mail messed up didn’t send it and had to have it returned to me. I contacted this company they said they would honour price they agreed. then I got an email saying they wouldn’t then I called them and they said they wouldn’t honour the price then I’ve got an email saying they would honour the price and then they just stopped responding altogether. I’ve now changed my review from one star to 4 stars because I spoke to Billy from their Customer Service who was fantastic and actually got it sorted out. They apologised and they got the watch and sorted the payment out within a few hours so four stars.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Your Shipment #146012 for Order…

Your Shipment #146012 for Order #11295931
Dpd tracking 15505351514391

Yeah I have ordered and got refunded after 4days. Got two emails providing my order number and everything. I was about to gift the phone to someone and told the person I bought it. Delivery option says order will dispatch within one day with one day delivery. I had to send them a email through web form.

Not professional at all. No communication or anything. I thought for a seconds I would not get any money or product back. At 5 days money returned to my account and that was it. Rubbish experience as a first time buyer

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service
Product was in much better condition than expected !
Highly rated !

30 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Many thank for leaving your review.

Kind regards
4gadgets

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