4gadgets.co.uk Reviews 

14,909
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often describing phones as looking brand new or pristine. Many highlight the exceptional service and efficient, swift delivery, with items frequently arriving quickly and well-packaged. People also appreciate the competitive and fair pricing, finding significant savings, especially for trade-ins. However, some customers noted occasional discrepancies in product condition, receiving phones with more significant scratches, dents, or dirtier than expected for their grade. Additionally, some people were dissatisfied with delivery, citing late arrivals or being charged for premium services that were not fulfilled.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing phones as pristine,... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently receiving phones that... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting swift and prompt... See more

Service

Reviewers consistently express satisfaction with the service, frequently describing it as 5-star, excellent,... See more

Price

Reviewers highlight positive aspects of price, often finding competitive and fair pricing for products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. #16 of 74 best companies in Mobile Phone Shop
  2. #16 of 50 best companies in Mobile Phone Accessory Shop
  3. #110 of 192 best companies in Electronics store
  4. #7 of 19 best companies in Telephone company
  5. #15 of 20 best companies in Second-hand Computer Shop

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(14,909)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good product good price fast delivery packaging issue…

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like everything had just been thrown in box) phone was ok though so dont know what happened their end. Outer pacaging was fine.

24 May 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Jasak,

Thank you for your review.

Sorry to hear this. If you have any images please send them to sales@4gadgets.co.uk and we can investigate.

Kind regards
4gadgets

Rated 5 out of 5 stars

I bought Samsung S22 Ultra refurbished

I bought Samsung S22 Ultra refurbished. The phone is very nice, work like new. Very good refurbished phone and work as the seller described. I recommend to any one to use the shop without any hesitation. Nice priced and good quality phones. Thank you!

24 May 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent service

Excellent service. Phone received quickly and in the condition advertised. Would highly recommend.

6 May 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and for taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I had an issue with the phone

I had an issue with the phone. Contacted customer services they sent me the instructions to send it back for free. Replacement was sent inn less than 3 days. Amazing service happy with be phone. Whoohooo

30 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

We apologise that you experienced this issue and are glad it has now been resolved by our friendly Customer Service Team.

Kind regards
4gadgets

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery

1 May 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would recommend this company 100%! Faultless.

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the item, and received confirmation of receipt a day or 2 later. Day after receipt I received a message saying item was being checked and payment would be made later that day.
Same day….. payment into my bank.
I would 100% recommend using this company. The service provided was exceptional. Brilliant!

14 May 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Darren.

We are glad to hear that you were happy with your Trade In process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered another mobile through…

Ordered another mobile through 4gadgets, arrived in excellent condition and ontime. Thanks for another great device!

27 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the lovely review!

Kind regards
4gadgets

Rated 3 out of 5 stars

All to plan but left Underwhelmed

Spent over £500 and left with battery anxiety. With hindsight I may be should have gone with a company selling refurbished phones with new batteries.
The battery is rated as only "good" and I paid for "Excellent" condition.
So time will tell but not an exciting purchase.
The purchase process and delivery was as promised but I did consider sending the phone back within the 30 days as I have been left underwhelmed.
I went for another Samsung in the hope of smooth transition but have been left with having to reset and reinstall apps and devices. I have lost apps that worked my cameras, apps that don't transfer data and even my Samsung watch I have lost all the data. I have ended up with a phone that I can't add memory cards to, change the battery or plug in my headphones. Not that this is the fault of 4gadgets but the least exciting purchase this year. I just have to hope it lasts as long as my Note 9 which I also purchased from 4gadgets despite no loyalty programmes?

22 April 2026
Rated 5 out of 5 stars

A real pleasure

Next day delivery, phone arrived exactly as described in pristine condition, order process was hassle free, would recommend without question.

20 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Brian.

Kind regards
4gadgets

Rated 5 out of 5 stars

I highly recommend you check them out

I have recently purchased a Samsung Galaxy phone from 4gadgets and was very please. I have been weary of buying pre-owned gadgets before, but I wanted a good phone and didn't want to pay over £1000 for it. I do not know how they grade their phone but the good conditioned one that I bought looks flawless. Fast, free delivery, I cannot recommend them any higher.

20 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Alistair,
Thank you so much for your feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Highly reccommended

Speedy service ordered refurb phone advertised as fair condition but could not find a mark on it

21 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Glad to hear that you are happy with your order.

Kind regards
4gadgets

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