Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... See more
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Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... See more
Company replied
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... See more
Company replied
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very... See more
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Company details
Written by the company
We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.
Contact info
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, United Kingdom
- 0800 008 6878
- info@funeralcare.co.uk
- funeralcare.co.uk
4.8
Excellent
2k reviews
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Hasn’t replied to negative reviews
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Robbie’s final journey
Our experience as a family was excellent and all down to Mark at the Uckfield branch who dealt with us and held our hands so to speak throughout the whole process, we felt Mark made this all easier for us all. Robbies final journey was a good one down to the last detail.
Thank you Mark.
7 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Mark in our Uckfield branch was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Angie at the Farnborough branch was…
Angie at the Farnborough branch was perfect in every aspect of our sad journey to saying goodbye to my mother and Ian our Celebrant was the most wonderfully warm and understanding person projecting his voice softly yet coherently for all to hear … we can’t thank Ian and the Farnborough team enough for their kind understanding at such a vulnerable time.
5 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The Co-operative Funeralcare at Gosport
The Co-operative Funeralcare at Gosport were excellent. All of the arrangements went without a hitch, and they dealt with nearly everything. There was an issue with the registration, and they helped me resolve it. On the day the team were immaculately turned out, ready before time and very respectful. The Head Mourner was really helpful and sympathetic and everything went smoothly. I would recommend them without any hesitation.
4 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Gosport branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Gosport branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent Customer Service skills
Excellent Customer Service skills. Friendly and professional. Excellent communication throughout the process. Excellent value for money. The whole team worked seamlessly to make the day come to fruition. Thank you.
7 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fleet branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Emily in the office was very friendly
Emily in the office was very friendly , thoughtful and helpful . But there was an ongoing discussion about the bearers . I had spoken to Al at the sustainability centre and was very confident we could manage everything with his support and without bearers. However on several occasions it was insisted that we had bearers ( and paid for them ) even though on the day they did nothing and were sent away as soon as possible . this caused uneccessary expense and upset at an already difficult time .
30 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Stephanie Owen,
Thank you for taking the time to leave a review. We are pleased that you found Emily to be friendly, thoughtful and helpful.
However, we are sorry that there seems to have been some other issues surrounding your experience.
The Area Client Experience Manager has been made aware and if they have not done so already, will make contact.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Ash Vale branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Thank you Holly
Holly and team did a fantastic job of caring for me and my father deceased. Nothing was too much trouble and you kindness meant a lot to me
31 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Holly and the team in our Lake branch was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Did everything with consideration and…
Did everything with consideration and the utmost care.
30 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear David
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Cowplain branch were able to officer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Compassionate and caring staff
Compassionate and caring staff, always making time to talk problems through with me, especially Penny
3 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mrs Quirk
Thank you for taking the time to leave a review. We are pleased that Penny in our Farnborough branch was so compassionate and caring during this difficult time.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The service that was provided was excellent
The service that was provided was excellent. I will highly recommend this Funeral Directors and guarantee you that you will be satisfied in any aspects.
20 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fleet branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Basingstoke branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
A very professional aftercare service…
A very professional aftercare service for my lovely mother by Jane and the team that was seamless and allowed me to manage all my family affairs remotely due to not living in the area. This made life far easier with everything that is required.
4 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Jane and the team in our Fratton branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The Co op provided a very good service…
The Co op provided a very good service and the help I received from Beverly was first class.
4 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Clive
Thank you for taking the time to leave a review. We are pleased that Beverley in our Bracknell branch was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Amazing service at such a sad time.
Beth was professional, warm and sensitive. She kept in touch with us every step of the way always showing compassion and kindness.
Sean Avard the celebrant was superb aswell.
10 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Beth and the team in our Peacehaven branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Regular comms and an absolute…
Regular comms and an absolute respectful team at the cremation
31 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Gordon
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Newport branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Would recommend Direct Funeral
The communication that was received from The Coop was very good. I was kept updated and called when they said they would.
My father had a direct funeral and this was done very quickly and efficiently
I would recommend The Coop
13 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Julie
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Cowplain branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Care
We found the team at Farnborough to be empathic, professional and sensitive to our needs.
The guidance and support we received was much valued and appreciated.
Every thing went as planned on the day of the service and the pall-bearers were very helpful and kind.
Thank you
20 January 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Tim
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough branch gave you all the guidance and support that your needed during this difficult time.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Very nice staff.very helpful and…
Very nice staff.very helpful and professional. Excellent communication
16 December 2024
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Ryde branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The girls at the coop funeral ashvale…
The girls at the coop funeral ashvale was very helpful and very caring i can't fault them in anyway they made me feel calm and stress free at the most worse time of my live they made it so it went smoothly and made a great bond
7 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Miss Watts
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Ash Vale branch were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
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