Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... See more
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Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... See more
Company replied
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... See more
Company replied
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very... See more
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Company details
Written by the company
We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.
Contact info
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, United Kingdom
- 0800 008 6878
- info@funeralcare.co.uk
- funeralcare.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from The Co-operative Funeralcare - Southern Co-op
Dear Chris
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Basingstoke funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Overt & human approach by staff at a…
Overt & human approach by staff at a distressing time.
Our contact was Amber, & she & other staff couldn't have been more attentive & helpful.
21 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mr Coates
Thank you for taking the time to leave a review. We are pleased that Amber and the team in our Gosport branch were so helpful and attentive.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mrs Jones
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Rowner funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The support we received through such a…
The support we received through such a difficult time was wonderful.
20 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Claire
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Eastney funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Funeral Directors
We had great customer service from the start. Everything was explained clearly and our questions answered.
Nothing was too much trouble for our patient and compassionate adviser at the branch.
The service provided was very professional and efficient from beginning to end and the aftercare support we are still receiving is very helpful.
4 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are delighted to hear that you received such excellent customer service from our colleagues in our Emsworth funeral home.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The service was both Professional and…
The service was both Professional and compassionate, everything run smoothly and as a family our needs were met.
24 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Gill
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Basingstoke funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Every aspect was superb
Every aspect was superb. Nothing was too much trouble and I felt the whole thing was in very safe hands.
26 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear David
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Goring funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Would highly recommend tangier rd branch
Excellent and professional care and service through out sally at tangier rd branch was so kind and helpful and always there if needed would highly recommend
28 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Karen
Thank you for taking the time to leave a review. We are pleased that Sally in our Copnor branch was so kind and helpful.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
I was always taught that if I had…
I was always taught that if I had nothing nice to say better not to say it. I’m only completing this form to stop the constant reminders. Now can I please get on with grieving for my mum?
24 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Karen Rubra
Thank you for taking the time to leave this review. We are sorry that you have been sent an additional reminder.
Please do accept our sincerest apologies and we are sorry for any additional stress and upset caused during this time.
Kind Regards
Claire McGinty
Client Experience & aftercare Manager
Excellent customer service and…
Excellent customer service and attention to detail during a difficult time. All requests were met and nothing was too much trouble.
28 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Luke
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Peacehaven funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Amber at the Gosport Branch was…
Amber at the Gosport Branch was amazing, and made an incredibly difficult situation much easier. She guided us through the process, nothing was too much effort.
20 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Amber in our Gosport funeral home made such a difficult time much easier.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Diane at our Wendover branch was so thoughtful and helpful.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent service by the Funeral…
Excellent service by the Funeral Director at Felpham throughout the process and the funeral team on the day of the service. Would thoroughly recommend the service to anyone.
25 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Carl
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Felpham funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Gordon
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Bognor funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
A great team to help through difficult times.
It's always a shock when a loved one dies, and thank goodness Mum had a Co-Op plan in place. Not only did it help with the costs, we were lucky to have an excellent team help us through a difficult time. John has provided fantastic support and helped us with deciding on venues, celebrants, routes, orders of service, getting Mum ready etc. I don't think we could have done it without him and the rest of the team operating behind closed doors.
28 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Alexis
Thank you for leaving a review. We are grateful that our John and the team in our Felpham funeral home were so supportive whilst arranging your mum's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Very helpful preparation with Mark in…
Very helpful preparation with Mark in Uckfield and regular updates. Very dignified presentation from the funeral team at the funeral.
27 February 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Mark and the team in our Uckfield branch was so helpful and provided regular updates.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Polite and kind staff as expected from…
Polite and kind staff as expected from this well established company
14 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Denise
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fratton funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Lovely Lisa
A huge thank you to Lisa for helping my mum and myself arrange Dad's funeral her kindness and support have got us through this difficult time.
Lisa is a professional lady who has been a rock she is a credit to her profession thank you Lisa xx
11 April 2025
Unprompted review
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Lesley
Thank you for taking the time to leave a review. We are pleased that Lisa in our Cowplain branch was so kind and supportive and helped you through this difficult time.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Outstanding service…
We were extremely pleased with the service provided by the co op funeral care in tangier road copnor . Sally was kind, efficient and very informative each step of what is a very painful and sad experience. She explained everything to us and nothing was to much trouble for her if we had any queries. Overall an excellent service from beginning to end. Thankyou
4 April 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Sally and the team in our Copnor funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Prompt & great service
We had initial delay in contacting by phone. Hayling island is a smaller office. However, once engaged Debbie was absolutely excellent. It was helpful for a prompt arrangement which Debbie stepped up and arranged- also putting us in touch with Rev Jim, who was nothing less than wonderful. Thank you to Co-Op, Debbie and Rev Jim.
18 March 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Jane
Thank you for taking the time to leave a review. We are pleased that Debbie in our Hayling Island funeral home was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
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