We found the booking and parking experience straightforward and good value for money. We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was ab... See more
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Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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It’s so easy, so convenient, very reasonable.
You’re guided every step of the way.
Never had a single issue.

Reply from Official Gatwick Airport Parking
Thanks Gatwick North! The parking was easy and bus driver friendly and gave out the bus stop numbers on return journey. Will be back in the future.

Reply from Official Gatwick Airport Parking
Good easy booking. Range of offers between terminals and short stay/long stay. Licence plate recognition worked well for smooth experience. My only criticism would be electronic boards at every bus stop working all the time would enhance the experience

Reply from Official Gatwick Airport Parking
Easy to follow and excellent parking and transfer facilities thank you

Reply from Official Gatwick Airport Parking
Easy to book, very good value for money only 2 minutes walk to the departures.
Only reason I'm not giving 5 stars, is it wasn't completely clear once in the car park where the spaces were. Apart from that perfect.

Reply from Official Gatwick Airport Parking
we parked in Long stay carpark North ,great value for money ,easy to find parking space and the short bus run to the terminal when the start of the holiday so much easier .Buses run regularly so no concerns if running slightly late .
Booking process on line was easy and if you need to amend any details the online system is simple

Reply from Official Gatwick Airport Parking
This carpark was excellent value for money, great location, easy to find. I would definitely use again.

Reply from Official Gatwick Airport Parking
This was painless and easy, carried off no problem, pickup even easier, highly recommend.

Reply from Official Gatwick Airport Parking
Easy to find, helpful staff shuttle bus only 5 mins ride to North terminal. All in all well worth the money. Will definitely rebook with them again.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Pre booked for short stay. Checked night before booking okay but there was a notice that part of short stay was closed. We would be advised of alternative parking. Too late to contact and parking too early to be able to contact. Took a punt and got parked in short stay but it was a concern. No means to contact out of hours. Otherwise short term was great.

Reply from Official Gatwick Airport Parking
Very calm quick efficient service , close to airport, easy to find - bus driver friendly and on time.

Reply from Official Gatwick Airport Parking
Used the valet parking experience... it is so easy and good value compared to the other options, especially as you leave and collect your car so close to the terminal.
The car is photographed as you enter so you have piece of mind regarding damage as you need to be aware the car is moved to and from a secure on airport compound.
Collecting is easy... provide your ticket, get keys, a QR code, depart ...so quick.
Only issue I have is the entry, exits and ramps to all the short stay carparks are very tight if your car is on the larger side!
Booking very straight forward and all options and prices shown. The late free cancellation and changes also offer piece of mind if plans change.

Reply from Official Gatwick Airport Parking
I liked the overall experience of being able to park my car near the airport, and take shuttle to departures, the wait for bus either way was not too much. There was some confusion if I would be charged extra because my flight was a bit delayed but that was not the case although I got an email which was a bit unclear to me. Also on the way out not sure if I missed some turn but I entered a parking lot and exited it to get on to motorway and for that I had to take ticket but was not charged I am assuming google maps got that wrong.

Reply from Official Gatwick Airport Parking
Close to North Terminal, ca. 5 mins by speedy bus, easy drop off & car then parked by staff, Courteous staff, easy & rapid process. Best long term parking experience found at ANY London airport.

Reply from Official Gatwick Airport Parking
Yes, it's a bit expensive, but it's also very convenient. Drop car off, walk across to the terminal building, and in reverse when you come back.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
The best airport parking experience so far…a very short walk from car park to check-in, will definitely be using this service again.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
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