I very satisfied with Gear4music. I ordered a Fender Telecaster American Vintage II ‘51 and it arrived perfectly two working days from Germany. I dont know how but I seemed to get a bit of a lottery w... See more
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See what reviewers are saying
What disappoints me a bit is the structure of the effects chain and how to edit it. The NAM 2 update, announced with loud drumming, also brought with it a few bugs, and the solution is still awaited.... See more
Company replied
Proton an extended Neutron? Definately not. This Synthesizer fits very well next to a Neutron. That combination in euro rack modules would require a substantial amount of money. 5 LFO, 4 oscillators a... See more
I had a great experience purchasing products that aren’t yet available through Dutch (online) retailers. I ordered the Kanto Ora + Sub8 set, and it was shipped quickly and with exceptional care. The... See more
Company details
Written by the company
Gelanceerd in 2003 en nu met meer dan 1.500.000 klanten, Gear4music is een vooraanstaande retailer van muziekinstrumenten en muziekapparatuur. U kunt muziekproducten kopen van orkestrale instrumenten tot rock-'n-roll, inclusief gitaren, drumkits, digitale piano's, saxofoons en cello's, zowel als toonaangevende opname- en studioapparatuur. Van beginnersgitaren tot professionele microfoons en versterkers, de Gear4music online muziekwinkel heeft een enorm scala aan muziekapparatuur beschikbaar. Of je nu op zoek bent naar een viool, keyboard, elektronische drumkit of PA-systeem, wij kunnen u helpen. We hebben enkele van de grootste merken op voorraad, waaronder Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer en Gibson, evenals ons eigen voordelige assortiment van Gear4music muziekproducten. We zijn voortdurend bezig met het ontwikkelen en verbeteren van onze klantenservice door distributiecentra te openen om leveringsopties te verbeteren en levertijden te verkorten.
Gear4music.nl Gegevens
Written by the company
- Retourneren zonder gedoe
- U kunt met volledig vertrouwen en gemoedsrust bij Gear4music bestellen. Wij bieden standaard een 30 dagen niet-goed-geld-terug garantie die kan worden verlengd tot 180 dagen tegen een kleine vergoeding. Dit is ter aanvulling van onze productgaranties, die bescherming bieden tegen productfouten of defecten binnen twee tot zes jaar na aankoop. Onze 'geld terug'-garantie is een aanvulling op uw wettelijke rechten en wijkt af van het aanbod van veel andere verkopers, omdat onze terugbetalingstermijn 30 dagen is in plaats van de Europese standaard van 14 dagen. Het is tevens gemakkelijk om iets terug te sturen via ons online retourscentrum op onze website.
- Kies uw eigen leverdatum
- U kunt uw eigen leverdatum selecteren door de kalender in uw winkelwagen te gebruiken. Krijg uw bestelling geleverd op een dag die u goed uitkomt - we bieden een breed scala aan bezorgopties voor elk budget.
- Goede prijzen en uitstekende service
- We willen het aanschaffen en bezitten van muziekinstrumenten en apparatuur voor iedereen gemakkelijk maken, door geweldige prijzen en uitstekende service te bieden, ongeacht waar u woont of hoe u bij ons koopt. Wij leveren muziekinstrumenten en apparatuur vervaardigd door veel van de bekendste merken in de industrie, tegen zeer concurrerende prijzen. We produceren ook een reeks muziekproducten van eigen merk, met hoge kwaliteit voor fantastische prijzen.
- Meer dan 1.500.000 geregistreerde klanten
- Gear4music is een van de grootse verkopers van muziekinstrumenten en apparatuur in Groot Britannië geworden, met meer dan 1.500.000 geregistreerde klanten. In 2019 hebben we Gear4music in 19 verschillende talen gelanceerd, en we zijn nu een van de snelst groeiende muziek bedrijven in Europa.
Contact info
Netherlands
- 020-2417056
- info@gear4music.nl
- gear4music.nl
4.1
Great
6k reviews
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['m not received yet the parcel with…
['m not received yet the parcel with order W8250920
11 June 2022
Reply from Gear4music
Dear Adrian,
Thank you for your review. I'm very sorry to hear that the order has not yet arrived. We contacted you via email offering several solutions on 13/06, but we've not heard back yet. Please could you reply to that email and let us know how you wish to proceed. Alternatively, you can give us a call on 020 2417 056 to let us know.
Kind regards,
Gear4music
Everything vent as it should
Everything vent as it should be. Products came in in good state. Price was good to.
8 June 2022
De tas past om een Nord Grand.
2 June 2022
Excellent service
Excellent service, good and clear communication, product (from UK) arrived well on time, actually 1 day early. I’m happy!
24 May 2022
The box had been harmed and the soap…
The box had been harmed and the soap for the violin was fully broken. Also the quality of the hairs for the viool Arche was so bad that two or 3 just went out. Totally not satisfied.
24 May 2022
Reply from Gear4music
Dear Samaneh,
We are terribly sorry to learn that the rosin and bow have arrived in poor condition. We have raised this with the department in charge on the production of our branded products and will investigate this further, thank you for bringing it to our attention.
We will be sending you a replacement bow and 2 spare rosins so you have plenty to use with your violin. It will be done later on today and you will receive an email with the tracking link so you can keep a eye on it. This is free of charge and you do not need to return the ones that you have received.
Once again, we are sorry for the inconvenience caused. If you have any questions, please feel free to contact our Dutch team on 020-2417056 or info@gear4music.nl.
Thank you,
Gear4music
The guitar is beautiful
The guitar is beautiful, lovely tone, and as delivered promptly and can’t complain about anything
9 May 2022
Excellent service
I ordered a snare drum that I couldn't find on no other website but here. Easy to order, very good prices and shipping was on time.
2 May 2022
The product arrived quickly but had…
The product arrived quickly but had slight shipping damages.
20 April 2022
Reply from Gear4music
Dear Fillipe,
Thank you for your review.
We are very sorry to hear of this issue.
It doesn't seem that you've gotten in touch with us to advise us of this.
We have contacted you via email to advise further.
We offer a 30 day money back guarantee should you feel any item purchased from us does not meet your expectations.
Our customer service team are here to resolve any issue that you might encounter over the course of your shopping experience.
Please accept our sincerest apologies for any inconvenience this may have caused.
Kind regards,
Gear4music
excellent
excellent, goods came a bit earlier than expected, and the quality is superb.
I have already a wish list for the near future.
17 April 2022
Delivery time was short and precise
Delivery time was short and precise. Item was partially damaged.
13 April 2022
Reply from Gear4music
Beste klant,
Het spijt ons te horen dat uw levering enigszins beschadig is aangekomen. Om u op een correcte wijze verder te kunnen helpen, neem alstublieft contact met ons op. Dit kan telefonisch via 020-2417056 of met een email naar het volgende adres: info@gea4music.nl
Top levering
8 April 2022
Buy from somewhere else
I ordered a bass 2 months ago and kept getting emails about how they had not recieved said item from their supplier, despite the website saying the item was in stock when I ordered, so it had not been dispatched yet. I phoned up a few times in regards to this and the men I spoke to were rude and dismissive; sounded like they didn't even want to talk to me at all and didn't really care. One even put the phone down on me for no reason. After another email saying my item still wouldn't be dispatched yet, I asked for the item to be replaced for one that was in stock, to which they refused and informed me that I needed to pay again as my payment had expired after the first 28 days, and they had not informed me of this whatsoever. So I cancelled the order and will not be dealing with this company again I'll take my business elsewhere. Absolutely appalling customer service.
1 April 2022
Unprompted review
Reply from Gear4music
Dear Linda,
We are terribly sorry for the issues you have experienced. We can assure you this is not our standard practice and the issue has been raised with the management so this does not happen again. You may also be contacted shortly to discuss this matter further.
With regards to the date, our estimated delivery dates are normally reliable, and very occasionally when our website does not state that we have an item in stock, we rely on our suppliers to deliver the product within their normal time-scale. This clearly did not happen on this occasion, for which we are very sorry and will escalate with the suppliers.
With regards to the payment, when paying by credit or debit card, your card will not be debited until we ship your goods. Please note however, your bank will take a pre-authorisation and reserve funds against your available balance, which means in some cases it may appear that we have debited your card. However, the final transaction date on your statement will be the date we dispatch your order. If your order arrives 28 days after placing the order, the pre authorisation would have expired and the transaction needs to be placed again. WE apologise if this was not made clear before.
With regards to the service you have received from our agents, we cannot comment on the progress of internal investigations but can assure you that all feedback is welcomed and looked into so it does not become reocurrence.
Once again we are very sorry for the inconvenience caused.
Kind regards,
Gear4music
Fast delivery
17 March 2022
All went well.
7 March 2022
Good shop
Good shop. Good quality items too.You have to pay for transport though. Also when you send something back.
23 February 2022
I have waited 2 weeks for a delivery…
I have waited 2 weeks for a delivery which has still not arrived and I have no means of tracking my purchase.
This is not satisfactory.
15 February 2022
Reply from Gear4music
Dear Carmen. We are sorry to hear that you are not happy with the transit time of postal services. We can assure you we take all feedback seriously and will look into how this can be improved. A replacement has now been sent and we hope you receive it soon. Please do not hesitate to contact us on info@gear4music.nl or 020-2417056 if you require further assistance.
Kind regards
Gear4music
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