great jacket, shipped fast. Unfortunately it was a bit small and had to go back for an exchange. No problem. Look forward to getting my new large size
The Gear Hunter
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See what reviewers are saying
Service...unmatched. Even when I chose a questionable size (M65 Jacket) based on the provided chart, Andrey addressed my decision directly, politely suggested a better fit, and fired off the repla... See more
Company replied
Good sweater. Great quality, genuine article , as others have reviewed.. order a size larger than your normal size. Incredible well made.. very warm 100% New Wool, I'm using this as a cold weather hun... See more
Purchased a Britannia (military cut) winter jacket and could not be happier. I'm in Canada where winters are real and this jacket is warm as toast & very comfortable. If you're reading this and thi... See more
Company replied
Company details
Written by the company
The Gear Hunter™ is a U.S. based company, established in 2019 in Baltimore. Our mission is to bring quality European clothing, footwear, accessories, riding and shooting equipment with excellent value to an American consumer.
Contact info
29 Gardenia Dr, 17331-3456, Hanover, United States
- (717)6344262
- shop@gearhunter.us
- gearhunter.us
Excellent service and easy to work…
Excellent service and easy to work with. One item was a gift that my son didn't like and I was able to return it with out issue.
They Need to clearly state their return…
They Need to clearly state their return policy. There was a 16% charge for a return in perfect condition with all the packaging plus paying for shipping.

Reply from The Gear Hunter
Perfect Jacket!
Perfect Jacket!
from customer service to quality of products, TGH is amazing!

Reply from The Gear Hunter
Reasonable prices and timely delivery
Reasonable prices and timely delivery! Really going to enjoy my new M-51 parka!

Reply from The Gear Hunter
Outstanding customer service
Outstanding customer service from Andrey. My wife purchased a Brandit Britannia jacket for Christmas. The communication throughout was excellent, Andrey guided my wife based on the measurements she provided, but the jacket was unfortunately too tight in the shoulder area. After contacting him, Andrey promptly shipped two different sizes to ensure I would find the best fit and did everything he could to make sure I was satisfied. I will definitely order from Andrey and The Gear Hunter in the future, fantastic store with great prices.

Reply from The Gear Hunter
This online seller is a great choice
This online seller is a great choice. My product arrived on time and in great shape. Price was the best I found. Legitimate. Thanks

Reply from The Gear Hunter
Excellent service
Excellent service !
I placed my orders they were all acknowledged immediately. When items were not in stock I was offered alternates.
Right after they re-stocked an email came notifying availability.
The Gear Hunter guys really care and follow through !

Reply from The Gear Hunter
Pro's
Quality merchandise,excellent communication,fast shipping,site easy to navigate,size chart is accurate.from placing order to receiving items,all good.helpful and easy with returns.the gear hunter team,professionalism and service is there norm.thank you.

Reply from The Gear Hunter
My mistake, they rude tho!
Reviewed the wrong company at first, but Andrey Z. Was quick to correct me by insulting me via email...
One would think they would have tried to gain my business, guess they're well off enough...

Reply from The Gear Hunter
Delivery arrived well and in good…
Delivery arrived well and in good condition
I am a virgin to Gear Hunter
I am a virgin to Gear Hunter. I ordered a jacket for my best friend. Within the hour I recieved an email stating order has been received and shipped. I was amazed on how quick the process took. There was a slight delay with delivery in which I contacted customer service and was given a reasonable response in an exceptional time frame. I received my package this morning. I would definitely order from Gear Hunter again.

Reply from The Gear Hunter
No complaints
Price was fine.
International shipping(Canada) was as smooth as can be expected and tracking wa provided on both sides of the border.
Crucially, the size chart was accurate so the fit is right. (Note,it is a fashion cut not a military cut)

Reply from The Gear Hunter
Size was perfect
Size was perfect. shipping and customer service was fast. The shorts were great quality too. everything as promised. Great job!!

Reply from The Gear Hunter
Like a glove!
They didn't have it stock, but once I ordered they emailed me back saying a shipment was on it's way. It ended up getting delayed because of covid-19. They sent me a tracking number for their order coming to the U.S so I can fallow it my self,no other place has ever sent that to me. Great customer service! The jacket fits as perfect as a glove.

Reply from The Gear Hunter
Awesome service
Let me start by saying that I was a little worried at first about ordering from a company that I had never heard of and from one that hasn't been around too long.
However, the customer service I received was top notch. As someone who worked in retail for 7 years while working through both university and grad school I know all about customer service, purchases, and returns.
How did I come to 5 stars....?
1) Personalized shopping experience--When was the last time you ordered something from a company and they sent a personal email to you about your order as opposed to an auto generated email? Never happened for me so this was a first and I'm not complaining. That tells me they care and I love it. Yes this may change as the company grows but I hope not, most customers appreciate feeling valued and this is a great and easy way to do it.
2) They worked with me--I won't lie, I'm a guy who is horrible about ordering clothes online when it comes to sizes, especially for coats and jackets. I'm the worst, no matter how hard I try I almost ALWAYS have to send it back for a different size (T__T). This order was no different, of course. But they were willing to work with me on getting the right size and the perfect fit. This is another great way to show that customer is valued.
3) FREE measuring tape included with the order. Okay yeah that's probably not a big deal to most people but when was the last time ANYTHING free came with your order besides a coupon for your next purchase, be honest. Goes right back to showing your customer they are valued.
Even though I ultimately decided to return my order and go with something else, this time, I will be back for sure because of how impressed I was with the service. Professional, personal, and frankly just plain awesome. Oh, and I get to keep the tape despite returning the order--don't be taking advantage of that either it's a good thing so don't ruin it for others....yep I see you.
All kidding aside, if you're on the fence just do it.
Like the pants very much
Like the pants very much. I do wish your website was a bit more detailed about items you have for sale. Example, I purchased pants, the draw strings at the bottom of each leg is obvious, the strings higher up the legs are not so obvious and you don’t describe why they are there. Also the site is a bit hard to navigate. Trying to decide if I want another pair, but you can’t enlarge the item that you are viewing....

Reply from The Gear Hunter
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