I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
Company replied
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
Company replied
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
572 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent
GetProtected was excellent. The service was professional, friendly, and straightforward. I’m happy with my experience and would definitely recommend them.
24 August 2026
Reply from GetProtected
Thank you for taking the time to leave a review, Titus. Professional, friendly and straightforward is exactly how we want every experience to feel. Depending on your circumstances, you may be able to ask us to increase your cover after certain life events without further medical information, subject to eligibility and the policy limits. When your policy documents arrive, please check that everything is accurate and meets your needs and let us know if anything needs updating. If you recommend us to a friend or family member and they take out a policy, we issue vouchers as a thank you after the qualifying period. Thank you for choosing Get Protected.
Customer service
17 August 2026
Reply from GetProtected
Thank you for your review. We are pleased the service you received was a good one. Your policy is protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. Please do read through your policy documents when they arrive so you are happy everything is accurate and meets your needs, and contact us if anything needs changing. If you refer a friend or family member and they take out a policy, we send vouchers as a thank you once the qualifying period has passed. Thank you for choosing Get Protected.
How much they are insured for
Questions are simple and straight to the point, friendly ,you enjoy talking to the broker (the one selling the insuarance)
14 August 2026
Reply from GetProtected
Ethel, thank you for taking the time to leave a review. Keeping the questions clear and to the point, and making the conversation an easy one, is exactly what we aim for. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, and some services may carry a small charge. When you look through your policy documents, please check that the details are accurate and the cover meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we issue vouchers as a thank you once the qualifying period has passed. Thank you for your business.
The Get Protected Team
So easy to deal with
So easy to deal with, everything is clearly explained and sent to you promptly. Staff are fantastic and enthusiastic about getting you the right cover that suits you and your needs. Cameron and David have both made taking the policy out easy quick and hassle free
21 August 2026
Unprompted review
Reply from GetProtected
Aimee, thank you for such a positive review, and for mentioning Cameron and David. Making sure the cover fits your needs, and explaining it clearly, is the part that matters most. Depending on your policy, you may also be able to request an increase in your cover following certain life events without providing further medical information, subject to eligibility and limits, which is worth knowing if your circumstances change. Please do read through your policy documents to be sure everything is correct and still right for you, and let us know if anything needs amending. Should you refer a friend or family member and they take out a policy, vouchers are sent as a thank you after the qualifying period. Thank you for choosing Get Protected.
The Get Protected Team
Reply from GetProtected
Paul, thank you for taking the time to leave a review. It is good to know the service met your expectations. Please do take a moment to read through your policy documents so you are satisfied the details are accurate and the cover meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we issue vouchers as a thank you once the qualifying period is complete. Thank you for your business.
The Get Protected Team
Staff too pushy.
20 August 2026
Reply from GetProtected
Thank you for bringing this to our attention. I have escalated your feedback internally and our compliance team may be in touch with you for further information. If you would like to speak to somebody urgently, you can contact me directly at m.cullen@smartercover.co.uk. Thank you once again for taking the time to raise this with us.
Michael Cullen
Compliance Manager
Good customer service from staff and…
Good customer service from staff and very respectful.
13 August 2026
Reply from GetProtected
Thank you for taking the time to leave a review. Being treated with respect is something every customer should be able to take for granted, and we are pleased that was your experience. Your policy is also protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. When you look through your policy documents, please check that the details are correct and the cover meets your needs, and get in touch if anything needs changing. If you refer a friend or family member and they take out a policy, vouchers are issued as a thank you once the qualifying period has been met. Thank you for choosing Get Protected.
The Get Protected Team
Great cutomer service
19 August 2026
Reply from GetProtected
Thank you for the five star review, it is much appreciated. We are pleased the service was a good one. Please do read through your policy documents when you have a moment, so you can be sure the details are accurate and the cover continues to meet your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we send vouchers as a thank you once the qualifying period has passed. Thank you for your business.
The Get Protected Team
Reply from GetProtected
Michael, thank you for your review and for the kind words about the team. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, and some services may carry a small charge. When you look over your policy documents, please check that everything is recorded correctly and still suits your needs, and let us know if anything needs amending. Should you refer a friend or family member and they take out a policy, vouchers are issued as a thank you after the qualifying period. Thank you for choosing Get Protected.
The Get Protected Team
Constant follow up and required…
Constant follow up and required assistance on timely basis
19 August 2026
Reply from GetProtected
Thank you for taking the time to leave a review. Staying in touch and helping when it is needed is an important part of the service. Depending on your policy, you may also be able to request an increase in your cover after certain life events without further medical information, subject to eligibility and limits. Please do read through your policy documents to confirm the details are accurate and the cover meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we issue vouchers as a thank you once the qualifying period is complete. Thank you for your business.
The Get Protected Team
Life policy sign up
Hi There.
Reon took me through the process of completing the application & purchase of my policy, very professional, polite, efficient, patient, no questions were too much trouble for him to answer, cracking sense of humour,
All around sound guy at the time of our phone call, Thank you Reon, take care buddy!!
17 August 2026
Reply from GetProtected
Roy, thank you for taking the time to write such a warm review, and for the kind words about Reon. Patience and good humour go a long way when you are arranging something as important as life cover. Your Life Insurance also includes terminal illness cover, so the cover amount may be paid early where the policy definition is met, subject to the policy terms. Please do read through your policy documents to be sure everything is correct and still right for you, and contact us if anything needs changing. If you refer a friend or family member and they take out a policy, vouchers are sent as a thank you once the qualifying period has been met. Thank you for choosing Get Protected.
The Get Protected Team
Reply from GetProtected
Gentian, thank you for the kind review. Great service from the whole team is what we work towards every day. Your policy is also protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. Please do read through your policy documents to check that everything is accurate and continues to meet your needs, and let us know if anything needs updating. If you refer a friend or family member and they take out a policy, vouchers are issued as a thank you once the qualifying period has passed. Thank you for choosing Get Protected.
The Get Protected Team
Reply from GetProtected
Victoria, thank you for taking the time to leave this review. We will pass your kind words on to Tahim, who will be pleased to hear that setting up your policy went so smoothly.
Policies in our range also come with access to Square Health Digital Health Services, where you can view and book a range of health and medical services, some of which may carry a small charge. When your policy documents are to hand, please check the details are accurate and the cover meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we issue vouchers as a thank you once the qualifying period has passed. Thank you for your business.
The Get Protected Team
Reply from GetProtected
Thank you, Mr Hayes, for this great review. Reon will be delighted with the description of legend, and we will happily pass it on to him. When you have a moment, please check your policy documents to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we send vouchers after a qualifying period as our thank you for the introduction. Thank you for your business. The Get Protected Team
A professional service really happy…
A professional service really happy with the service I received.
6 August 2026
Reply from GetProtected
Thank you, Mohammed, for your kind words. A professional service is what every customer deserves, and we are really pleased that was your experience with us. Please do take a moment to check your policy documents to confirm everything is accurate and meets your needs, and let us know if anything requires updating. If you refer a friend or family member and they take out a policy, we send vouchers after a qualifying period as our way of saying thank you. Thank you for choosing us. The Get Protected Team
Cher who i spoke to was very helpful…
Cher who i spoke to was very helpful had a good chat with her and she was open with all the questions
13 August 2026
Reply from GetProtected
Thank you, Paul, for leaving this review. Cher will be so pleased to hear you enjoyed the chat and that she was open with all your questions, and we will pass your comments on to her. Do have a look through your policy documents when you can, just to check everything is accurate and still meets your needs, and get in touch if anything needs updating. Should you refer a friend or family member who takes out a policy, we send vouchers after a qualifying period as a thank you for the referral. Thanks for your business. The Get Protected Team
The person I spoke to was friendly.
The person I spoke to was friendly, and explained everything so I could understand it.
5 August 2026
Reply from GetProtected
Thank you for taking the time to leave this feedback. We are pleased the colleague you spoke with was friendly and explained everything in a way that made sense, as clear understanding matters to us. Please do check your policy documents to be sure everything is accurate and meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we issue vouchers after a qualifying period as our thank you for the introduction. Thank you for your business. The Get Protected Team
Reply from GetProtected
Thank you, Mr Sellathurai. Honest, helpful and good service is a summary we are proud to receive, and your feedback will be shared with the team. May we suggest a quick check of your policy documents to confirm everything is accurate and continues to meet your needs, with a call to us if anything requires updating. If you refer a friend or family member and they take out a policy, we send vouchers after a qualifying period as our way of saying thank you. We appreciate your business. The Get Protected Team
Reply from GetProtected
Thank you, Mr Lake, for your kind review. Helpful and good service is what we want every customer to experience, and we appreciate you letting us know. Please take a moment to check your policy documents to make sure everything is accurate and meets your needs, and get in touch if anything requires updating. If you refer a friend or family member and they take out a policy, we send vouchers after a qualifying period as our thank you for the introduction. Thank you for choosing us. The Get Protected Team
Trai was so helpful and made the whole…
Trai was so helpful and made the whole process so easy for me to set up my life insurance for my family. He was very caring and genuine, I felt very cared for and informed through the whole process.
10 August 2026
Unprompted review
Reply from GetProtected
Thank you, Jessica, for this lovely review. Caring and genuine is exactly how we hope our team comes across, and Trai will be so pleased to hear he made setting up cover for your family feel easy and that you felt informed throughout. We will pass your words on to him. Please do read through your policy documents to confirm everything is accurate and meets your needs, and contact us if anything needs updating. If you refer a friend or family member who takes out a policy, we send vouchers after a qualifying period as our thank you. Thanks for your business. The Get Protected Team
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