I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
Company replied
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
Company replied
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
572 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Brilliant service
The young gentleman I spoke to was very friendly very knowledgeable very helpful. I give him 10 out of 10.
7 August 2026
Reply from GetProtected
Thank you, Michael. Ten out of ten is quite the score, and the young gentleman you spoke with will be delighted to hear his friendly, knowledgeable approach earned it. We will make sure he sees your comments. Do take a look at your policy documents when you can, just to check everything is accurate and still meets your needs, and let us know if anything requires updating. Should you refer a friend or family member who takes out a policy, we send vouchers after a qualifying period as our thank you for the referral. Thank you for your business. The Get Protected Team
I could understand everything the man…
I could understand everything the man were talking to me about the man explained everything to me so I understood what it was all about
I am very happy with it thank you
7 August 2026
Reply from GetProtected
Thank you, Lee, for your review. Understanding exactly what your cover is all about matters more than anything, so we are really pleased everything was explained in a way that made sense, and that you are happy with it. Please do keep your policy documents handy and check that all the details are accurate and meet your needs, letting us know if anything requires updating. If you refer a friend or family member and they take out a policy, we send vouchers after a qualifying period as our thank you for the introduction. Thank you for your business. The Get Protected Team
I spoke with David Treherne who was…
I spoke with David Treherne who was professional, informative and had a lovely telephone manner. He made me feel at ease whilst going through the questions.
30 July 2026
Reply from GetProtected
Thank you for your review, Kathryn. We're delighted to hear David provided such professional, informative and friendly service, helping you feel at ease throughout the process. Thank you for choosing Get Protected.
Great service by Keah
Great service by Keah, understanding, caring and awesome person. Great asset for your business and also took time to explain and cater according to my requirements. All the best to her.
6 August 2026
Reply from GetProtected
Thank you for your review, Mark. We're pleased to hear Keah provided such caring and understanding service while taking the time to tailor everything to your needs. We'll be sure to pass on your kind comments. Thank you for choosing Get Protected.
Spoke with AJ and didnt feel pressured…
Spoke with AJ and didnt feel pressured and give plenty of options
5 August 2026
Reply from GetProtected
Thank you for your review. We're delighted to hear AJ gave you plenty of options and that you never felt under any pressure while making your decision. Thank you for choosing Get Protected.
Hello
Hello, I'm pleased with Mr. David; he takes the time to explain things to you. Thank you.
5 August 2026
Reply from GetProtected
Thank you for your review, Mary Joanne. We're pleased to hear David took the time to explain everything clearly and made the process easy to understand. Thank you for choosing Get Protected.
Outstanding service from Conor
Really great service from Conor today. As a youngish mum with two little ones, I wanted to make sure that they’re looked after if anything happens to me. Conor made a very morbid task easy, simple and dealt with me with great compassion. Very knowledgeable and was able to answer my questions with ease. He was able to get me a great premium and I am happy with the policy I have signed up for. You never know what is around the corner and now I can worry a little less for my kids if the worst happens. Thanks for your help Conor!
4 August 2026
Reply from GetProtected
Thank you for your review, Lanaya. We're delighted to hear Conor made such an important decision feel simple and reassuring. It's wonderful to know he helped you find the right cover for your family with compassion and professionalism. We'll be sure to pass on your lovely feedback. Thank you for choosing Get Protected.
Wonderful experience
I had a wonderful experience with the first and second contact I had with the company, very helpful and timely
3 August 2026
Reply from GetProtected
Thank you for your review. We're pleased to hear both of your interactions with our team were helpful, timely and provided such a positive experience. Thank you for choosing Get Protected.
Great appealing Efective admiring…
Great appealing Efective admiring encouraging motivating goodnicedealforprotectingfamilysrevicesonphoneisareverypresious.
3 August 2026
Reply from GetProtected
Thank you for your review, Nighat. We're delighted to hear you found our service encouraging, effective and helpful in arranging protection for your family. Thank you for choosing Get Protected.
The member of staff was very friendly…
The member of staff was very friendly ,polite and very nice guy in general.we even chatted a little about our kids,well mine are grownup but he has a 1 year old.
All i can say he made me at ease and very welcoming.I can't remember the guy's name though sorry.but 5 stars from me.
3 August 2026
Reply from GetProtected
Thank you for your review, Joan. We're pleased to hear our adviser made you feel so comfortable and welcome throughout your conversation. It's lovely to know the friendly approach made such a positive impression. Thank you for choosing Get Protected.
Excellent Customer Service
I had a really positive experience with the staff. Godwin Williams is very helpful, patient, and guided us clearly through the whole process. He understood our situation and helped get everything sorted quickly and smoothly.
23 July 2026
Reply from GetProtected
Thank you for your review, Fatemeh. We're delighted to hear Godwin provided such patient and supportive service, taking the time to understand your circumstances and guide you through the process. We're pleased everything was arranged smoothly for you. Thank you for choosing Get Protected.
Absolutely recommend getprotected if its your first time buying life insurance or 50th time..
This was my first time getting Life Insurance. Mathew made the entire process seamless for me. He was very thoughtful and patiently answered all my questions. He went above and beyond by speaking to underwriters and reducing my premium significantly. I would highly recommend getprotected and especially Mathew..
Great work !
29 July 2026
Reply from GetProtected
Thank you for your review. We're pleased to hear Mathew made arranging your first life insurance policy such a straightforward experience. It's wonderful to know he went the extra mile to answer your questions and secure a lower premium for you. We truly appreciate your recommendation. Thank you for choosing Get Protected.
Excellent customer service
Excellent customer service. Reon was superb in his approach, spoke clearly, we had a few laughs and he went through all options thoroughly. I would definitely recommend Get Protected. Thank you
28 July 2026
Reply from GetProtected
Thank you for your review, Rebecca. We're delighted to hear Reon provided such excellent customer service and made the process both informative and enjoyable. It's great to know he explained all of your options clearly, and we really appreciate your recommendation. Thank you for choosing Get Protected.
I had a very good experience the fella…
I had a very good experience the fella that dealt with me was amazing that you
27 July 2026
Reply from GetProtected
Thank you for your review, Carolann. We're pleased to hear you had such a positive experience and that our adviser provided amazing service throughout. Thank you for choosing Get Protected.
Everything was made simple
28 July 2026
Reply from GetProtected
Thank you for your review, Temi. We're delighted to hear our team made everything simple and easy to understand. Thank you for choosing Get Protected.
My advisor was very helpful his name…
My advisor was very helpful his name was enis I think
24 July 2026
Reply from GetProtected
Thank you for your review, Kirsty. We're delighted to hear Enis provided such helpful service and made your experience a positive one. Thank you for choosing Get Protected.
Getprotected got me on board and abandoned me
Getprotected got me on board, I started paying, but now I've got no support. I have been meaning to change my beneficiary and had requested for the form but 3 months later no one has sent it through. I also wanted to know how my beneficiary can claim but that information seems hard to get. There's no online account to manage my account and everything seems like they have to be done by mail. It seems like Getprotected create inefficiencies that makes claiming difficult intentionally. They just there to get your money.
23 July 2026
Unprompted review
Reply from GetProtected
Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience has not met your expectations.
We take customer service and ongoing support very seriously, particularly when it comes to important matters such as beneficiary updates and understanding the claims process. We are concerned to hear that you have experienced delays in receiving the information you requested and that communication has not been as clear or timely as it should be.
We can confirm that your feedback has been noted and is being reviewed internally. A member of our customer services team will be in contact with you directly to provide the information you need regarding updating your beneficiary details and to explain the claims process clearly. Our aim is always to ensure customers feel informed and supported throughout the lifetime of their policy.
While some processes are designed in partnership with insurers to ensure appropriate safeguards are in place, we recognise the importance of making these as straightforward and accessible as possible, and your feedback will help inform ongoing improvements.
If you would prefer to contact us directly, please feel free to email m.cullen@smartercover.co.uk and we will ensure your query is prioritised and handled promptly.
Thank you again for bringing this to our attention.
CS right from the beginning have been…
CS right from the beginning have been amazing. I hope to receive this kind of service once this is all up and running. Thank you for all help setting this up.
23 July 2026
Reply from GetProtected
Thank you for your review, Jean. We're pleased to hear you've received such excellent customer service from the very beginning. It's wonderful to know our team has made the process smooth and straightforward, and we hope you continue to enjoy the same high level of service. Thank you for choosing Get Protected.
Rarely does a sales call become a…
Rarely does a sales call become a welcome thing but after talking to Leon about Life Insurance, mortgage cover, leaving family secure in the event of a tragic event, I was left thinking that Leon understood my questions and sourced the competitive solutions.
Then Leon explained about the extra Get Protected services, GP appointments, prescriptions abroad.
This is a significant investment for seniors and the underwriters did a good job with extending dates.
22 July 2026
Reply from GetProtected
Thank you for your review, Julian. We're delighted to hear Leon took the time to understand your needs and explain the different cover options available. It's great to know you found the additional Get Protected benefits valuable and that you felt confident in your decision. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review, Abimbola. We're delighted to hear you appreciated your conversation with our team. Thank you for choosing Get Protected.
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