Gift Playground Reviews 93

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent customer service and speedy international shipping. They responded to my query about international shipping so quickly and my item arrived within the timeframe they gave me. I had been look... See more

Rated 5 out of 5 stars

The range of incredible gifts and things that you can choose from Gift Playground is wonderful. I had fun choosing between specialised items that are hard to find, unique things for friends and family... See more

Rated 5 out of 5 stars

The service was absolutely impressive !! I ordered/purchased my push bike on a Tuesday morning, within the hr, had an email to say the order is being processed. Couple hrs later, another email saying,... See more

Rated 5 out of 5 stars

The option to pick up after finding out that the bike I wanted was an Online purchase only, saved my late start to my Christmas shopping! The staff made it super easy with the option to put the bike... See more

Company details

  1. Childrens Toy Store

Written by the company

Gift Playground is a 100% AUSTRALIAN owned and operated business based in Melbourne. We want to offer our customers a chance to buy some of the greatest gifts that we have found, developed and selected through many years of experience. Gift Playground aims to help you Unlock The Power Of Play through easy gift selection for your child.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered Spiderman Bike 40cm

Ordered Spiderman Bike 40cm. Initial miscommunication that was fixed by Gift Playground and item arrived within 7 work days.
Good bike and my child loves it. Instructions not hret but easy enough to set up and good build.
If you're not sure, get help to set up..bike.is good :)

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and speedy…

Excellent customer service and speedy international shipping.
They responded to my query about international shipping so quickly and my item arrived within the timeframe they gave me. I had been looking everywhere for this particular product in NZ and couldn’t find it anywhere. This is going to make my son’s birthday this year.

9 August 2025
Rated 5 out of 5 stars

Great prompt service

Great prompt service, delivered earlier than estimated and especially because of size and time of year, haven't put together yet but sure it'd fine

6 December 2024
Rated 5 out of 5 stars

Sooo happy!!!

I called up Gift Playground to ask about a bike and Tom was so helpful and generous. I ended up buying a Hot Wheels bike for my nearly 3 year old son and I couldn't be happier. He loooves cars and he is going to be so excited when he opens the box!!!
Thank you so much Tom, much appreciated. 🙏🏼😊

3 December 2024
Unprompted review

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