Excellent customer service and speedy international shipping. They responded to my query about international shipping so quickly and my item arrived within the timeframe they gave me. I had been look... See more
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The range of incredible gifts and things that you can choose from Gift Playground is wonderful. I had fun choosing between specialised items that are hard to find, unique things for friends and family... See more
The service was absolutely impressive !! I ordered/purchased my push bike on a Tuesday morning, within the hr, had an email to say the order is being processed. Couple hrs later, another email saying,... See more
The option to pick up after finding out that the bike I wanted was an Online purchase only, saved my late start to my Christmas shopping! The staff made it super easy with the option to put the bike... See more
Company details
Written by the company
Gift Playground is a 100% AUSTRALIAN owned and operated business based in Melbourne. We want to offer our customers a chance to buy some of the greatest gifts that we have found, developed and selected through many years of experience. Gift Playground aims to help you Unlock The Power Of Play through easy gift selection for your child.
Contact info
94 Keilor Park Dr, 3043, Tullamarine, Australia
- 1800 316 917
- sales@giftplayground.com.au
- giftplayground.com.au
Hasn’t replied to negative reviews
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Fast delivery and well packaged.
Extremely fast delivery and the product was well protected and exactly as described.
bike was good and delivered safely…
bike was good and delivered safely within 2 days of placing the order from Adelaide
Unbelievably amazing service (ordered…
Unbelievably amazing service (ordered late Weds afternoon, it was dispatched the same day, arrived interstate Friday morning!) and this was the week before Christmas! So happy, will shop here forever more :-)
Excellent service
Excellent service, extremely fast and the product arrived in perfect condition as advertised.
Fast delivery and beautiful product
Ease of communication
Ease of communication - both online and per telephone, helpful advice and efficient delivery of goods.
Had exactly what I wanted.
Had exactly what I wanted for my 2 grandsons for Christmas. Ordered late Monday evening and order was despatched the very next day.
Only hope they do now arrive for Christmas.
Excellent website
Excellent website, easy to use, great payment options. The scooter I ordered for my wife turned up in fantastic time!
Bike came as described with no fuss at…
Bike came as described with no fuss at all. Didn’t get the tracking number but it arrived a few days after ordering so all is well.
prompt delivery of purchased item
No ball pump was supplied
No ball pump was supplied. Have emailed the problem but no-one seems to care and response received was nothing short of rude.
Really good experience
Really good experience, to fast delivery. I live in a small town on south Australia, In just 3 days I received my shop. Very happy 😃
This company was the best to deal…
This company was the best to deal with!! I accidentally ordered the wrong size scooter and the fixed it up no questions asked and the new one was here in three days!!! Best customer service I have received in years.
No response
Bought a bike back in January, very fast shipping, thank you for that. However, I have emailed 5 seperate times from February to June. I’m yet to get a real reply. I have requested a refund for a bike that never really worked, sent photos explained problems multiple times.
Would still appreciate a refund.
Not sure how else to get this sorted.
Not delivered and connot track the delivery
My delivery has not yet been delivered, and when I log in it says "fulfilled", When I try to track my delivery the details given on my invoice does not give a response from the tracking company, or the website.

Reply from Gift Playground
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